Problems With Serious Sam : XBOX
01-09-03 | 04:36 PM
#26
Senior Member
Joined: Jun 2001
Posts: 711
Likes: 0
Received 0 Likes
on
0 Posts
From: Burbank, CA
Here's a reply to an email i sent them 3 weeks ago:
Too late though, as i traded Seriuos Sam for another game.....
We have heard that some consumers are experiencing issues with their disks
for Serious Sam XBOX.
In these cases the discs would cause users to experience EXTREME pauses in
loading game information (levels, textures, enemies and so on). These discs
will often fail to load, resulting in an error message telling you to
reinsert or clean your disc.
If you are experiencing this with your copy of Serious Sam, I suggest you
contact our customer service department in a manner listed below and they
will co-ordinate getting you a replacement copy.
Phone number: 1-800-211-6504
Email Address: [email protected]
for Serious Sam XBOX.
In these cases the discs would cause users to experience EXTREME pauses in
loading game information (levels, textures, enemies and so on). These discs
will often fail to load, resulting in an error message telling you to
reinsert or clean your disc.
If you are experiencing this with your copy of Serious Sam, I suggest you
contact our customer service department in a manner listed below and they
will co-ordinate getting you a replacement copy.
Phone number: 1-800-211-6504
Email Address: [email protected]
01-10-03 | 11:37 AM
#28
DVD Talk Special Edition
Joined: Mar 2002
Posts: 1,233
Likes: 0
Received 0 Likes
on
0 Posts
From: NYC...no longer! Collegeville, PA
Doesn't anyone find it disturbing that these issues never came up until the game went down to $9.99? It shows just how many people bought (or didn't buy) the game when it first came out...
Increased sales have become Gotham Games' worst nightmare...
Jeremy
Increased sales have become Gotham Games' worst nightmare...
Jeremy
01-10-03 | 01:18 PM
#29
DVD Talk Gold Edition
Joined: May 2002
Posts: 2,669
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by jrutz
Doesn't anyone find it disturbing that these issues never came up until the game went down to $9.99? It shows just how many people bought (or didn't buy) the game when it first came out...
Increased sales have become Gotham Games' worst nightmare...
Jeremy
Doesn't anyone find it disturbing that these issues never came up until the game went down to $9.99? It shows just how many people bought (or didn't buy) the game when it first came out...
Increased sales have become Gotham Games' worst nightmare...
Jeremy
01-14-03 | 01:55 AM
#30
Contacted Take 2 and was given the following instructions:
Send the game, case, and manual to:
Take 2 Interactive
Attn: Replacement
9900 Franklin Square Drive
Suite A
Baltimore, Maryland 21236
This is the same address as in the back of the game manual.
You can also request to be reimbursed for the shipping charges. Said it should take about 4 days to receive a new copy, I'm assuming from the day they receive it.
Send the game, case, and manual to:
Take 2 Interactive
Attn: Replacement
9900 Franklin Square Drive
Suite A
Baltimore, Maryland 21236
This is the same address as in the back of the game manual.
You can also request to be reimbursed for the shipping charges. Said it should take about 4 days to receive a new copy, I'm assuming from the day they receive it.
