Almost Famous on Backorder at buy.com
03-14-01, 10:29 AM
#1
DVD Talk Gold Edition
Thread Starter
Just got a reply from buy.com after questioning why neither The Ice Storm or Almost Famous have shipped.
Hello Ryan,
We are responding to your email regarding order #*******.
Thank you for contacting us at buy.com, the internet superstore.
We're sorry that the delivery of your order is taking longer than
expected. Due to a setback from the manufacturer, items 40148800 and
40148818 from your order *******, is on backorder. Unfortunately, we do
not have an estimated time of arrival. However, you will receive an
email from us once it does ship. Please note that your credit card will
not be billed until that time. If you paid by check or money order and
decide to cancel your order, we will automatically issue a refund check
to you.
Has anyone received either of these items from buy.com? I placed my order on January 16th. I thought that may have guaranteed me prompt shipping of both.
03-15-01, 02:52 PM
#5
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They told me the same exact thing for Bedazzled and another movie i ordered this week. What a joke. I would cancel if i hadnt used a $30 off coupon. Now just need amazon to ship the rock:criterian. Except for my already preordered X-files Season 3 i have had it with online stores
capt
capt
03-15-01, 03:24 PM
#6
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I'm glad all of my orders are with Amazon right now, after dealing with their CS I just don't want to go anywhere else. And their 30% preorder policy is about the best you can get now. Hell, they even have a few coupons right, I can't say the same for Buy.com. BTW, my rock criterion shipped on tuesday.
