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PAYPAL Customer Service -- Help!!!!

Old 01-19-01, 11:38 AM
Thread Starter
Join Date: Jul 2000
Location: Rochester, NY
Posts: 168
Does anyone have any idea how to get in touch with PayPal, other than through their website fill in form (maybe by phone...)? I am desparate. I won a Yahoo! auction in October and the seller went defunct. I have tried relentlessly to contact PayPal and have filled out all their damn forms and sent all the appropriate materials, but they refuse to return my emails and I'm desparate to wrap up my claim. I have no idea what the status is and I'm owed $500! Please help in any way possible!!!

Any ideas Geoff?

speedzon21 is offline  
Old 01-19-01, 12:36 PM
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Join Date: Apr 2000
Location: Cincinnati, Ohio/Aguadilla, Puerto Rico
Posts: 10,200
Good luck.....Paypal's customer service has been terrible from day one of operation!!! My opinion is....all they care about is making the money as with ebay....they could care less about any problems which you may have with their service!!! Either that or they are just that overwhelmed but I do not believe that is the case.....I hope someone can help you!!!


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djones6746 is offline  
Old 01-19-01, 01:06 PM
Join Date: Aug 2000
Location: Pittsburgh, PA
Posts: 56
Here is a phone # for PayPal, sorry it's not an 800 #.

(402) 935-7733 Monday through Friday between the hours of 4am and 10pm PST.
dygaar is offline  
Old 01-19-01, 01:24 PM
Senior Member
Join Date: Apr 2000
Location: Tucson, AZ
Posts: 432
I will second that paypal's customer service sucks. I have had a problem with my limit, and they are still "investigating" it over 10 days later.

Plus on top of that, I didn't get offered a Debit Card yet(on my premiere account), as several people have.

They told me on the phone right now you won't get one unless you sign up for the money market.

This is BS. It is bad enough they charge fees to just send money between accounts, with no CC invlolved. Now you are hijacked into signing up for Money Market. I will stick with Ecount.
bradm20 is offline  

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