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buy.com overcharges?

Old 12-31-00, 10:50 PM
  #1  
Cool New Member
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Join Date: Dec 1999
Posts: 28
Did buy.com overcharge anyone this month? the strange thing is, when buy.com overcharged, the phone number was 000-000-0000. I was charged $18.22 on one credit card then $18.23 three days later, and the same thing happened to my other credit cards that I made a purchase with. Anyone here got any idea what is going on?
ultravmx is offline  
Old 01-01-01, 01:13 AM
  #2  
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Join Date: Jul 2000
Location: New England, USA
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quote:
Originally posted by ultravmx:
Anyone here got any idea what is going on?



Call them, or go to detailed billing summary in your account on their site. If they overcharged you, call them, complain, and enjoy a FREE DVD. I did!

Soup Nazi is offline  
Old 01-02-01, 08:11 AM
  #3  
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Join Date: Feb 2000
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I was technically overcharged in December when they refused to apply several gift certificates to an order I had made. The order had gone through with the gift certificates applied and when I got my Credit Card bill I found that they charged me the full price. When I called to find out what happened they told me that the multiple gift certificates I used were only good for one per household. The problem I had was that the certificates did not say that anywhere on them and when I ordered they were applied. So how can they charge me the full price? I am currently still disputing the charge and they have the worst customer service I have ever seen. No more buy.com for me!
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