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Ordered Pitch Black, received American Beauty

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Ordered Pitch Black, received American Beauty

Old 10-27-00, 01:50 PM
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Yes, the wizards at buy.com are at it again -- the invoice said PB-unr, but AB was in the box. Got off the phone with CS, and was issued a prepaid RMA. Will take another week, but I guess that's OK.

Any other experiences like this?
Old 10-27-00, 04:20 PM
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Yeah, I have. You just tell them you never received your package and you want it re-sent. It's not "technically" untrue...

Just kidding. It is a pain, but we have to grant them a little slack once in a while. I had to call about 10 times to get my Leon replacement disc actually sent. In the end, I got my original purchase price refunded and the new disc sent free, so I'm not really complaining too much.
Old 10-27-00, 04:26 PM
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In over 400 orders I've had only two errors. One from buy.com where I got Austin Powers 2 instead of Kingpin and once from Barnes and Noble where I got someone else's order completely. Both took a little time to replace (a few weeks) but got them replaced minimum hastle.

I can't believe I ate the whole thing
Old 10-27-00, 05:35 PM
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Only if it was back in the day a long long time ago. When I ordered a lot online (Bigstar and Reel)
I had a few "mistakes" like that. And everytime they said they would ship out a new one right away, and as an apology keep the other that they sent!!!

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