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-   -   The complaining about Amazon thread (https://forum.dvdtalk.com/store-forum/605782-complaining-about-amazon-thread.html)

stvn1974 03-23-25 03:54 PM

Re: The complaining about Amazon thread
 
That used toilet brush was used by Bezos himself, you should have kept it.

Noonan 05-12-25 09:55 AM

Re: The complaining about Amazon thread
 
Bought a pack of batteries and a tube of hand cream on Friday. Package I just received had a box of tea bags and a bottle of some strange looking ginger tablets in it. Can't recall ever receiving a package that hilariously wrong before.

Also, it appears there is no way to connect to a person via either call, email, or direct chat through Amazon app anymore. Hell, it took me a while to even find a useless AI chatbox. I had to process as "received the wrong item" but I had no way of including an image or describing what I received. Not hopeful my refund will process correctly.

TheBang 05-13-25 11:03 PM

Re: The complaining about Amazon thread
 
Yeah, you basically got someone's else's order, packed in your box. I had the same thing happen once. I think I just indicated "wrong item received" on the order and then returned the whole box and got a refund. Then had to reorder the correct item again.

If you want to talk to someone, you just have to tell the chatbot "ask an associate" and you'll eventually be able to get to an option where you can chat with a human or have a human call you on the phone.

rduncan 05-22-25 10:50 AM

Re: The complaining about Amazon thread
 
Although not directly Amazon related, I bought a small part from a seller on eBay. $4ish with tax, no shipping. Turns out they are using Amazon shipping with the TBAxxxxx tracking number. "Left the carrier facility" in my town this past Monday, the 19th. Then nothing but now states,

On the way, but running late

We're very sorry your delivery is late. If we get a new expected delivery date, we'll update you here.

Perhaps the package slipped between the seats, hidden among the french fries, and they can't find it.

andicus 06-30-25 02:39 AM

Re: The complaining about Amazon thread
 
A new one to piss me off...

I was looking to get a few wifi CO/Smoke detectors. One seller offers them at a 50% discount if you purchase 3, which sounded ideal. Trying to add 3 to the cart results in a message that the seller is limiting them to 2 per customer. Another seller has the 50% discount if you buy 2, and of course they limit the sale to 1 per customer.

Dirty bastards. I reported it to amazon, but of course, they will do fuck all, as usual. If I didn't fear the possibility of the "too many returns" ban, I'd order the limit from each seller, and then return them as defective, just to screw them.

Also annoying is that Amazon US offers multi-packs of them, to save money. Amazon Canada has no such deals.

story 06-30-25 08:28 AM

Re: The complaining about Amazon thread
 

Originally Posted by andicus (Post 14613656)
If I didn't fear the possibility of the "too many returns" ban

I get more fearful of this all the time. We've been ordering a lot of clothes lately because we're going on a trip and between sizes, and we've done lots of returns because of sizing. I'm getting more concerned they're going to say hey, you're done.

Is this still happening out there?!

andicus 07-03-25 08:25 PM

Re: The complaining about Amazon thread
 

Originally Posted by story (Post 14613686)
I get more fearful of this all the time. We've been ordering a lot of clothes lately because we're going on a trip and between sizes, and we've done lots of returns because of sizing. I'm getting more concerned they're going to say hey, you're done.

Is this still happening out there?!

I'm assuming so. Unfortunately, things at Amazon don't seem to change for the better. Having said that, there are people that really take advantage of the return policy, so they should shoulder some of the blame. Likewise with Costco.

In your situation, I think clothes are probably on the low end of the scale, for the very reason you state. I haven't seen it lately, but amazon used to specifically mention easy returns for clothes, due to fitment issues.

JeffTheAlpaca 07-08-25 11:26 PM

Re: The complaining about Amazon thread
 
I got 3 or 4 orders cancelled because I did so many returns and now trying to cut down since that scared me.

I buy 2 copies of every Blu-ray and return the one in inferior condition.

Sometimes I keep both which i do one to watch and one to collect.

I usually don't return any clothes or essential items but media products that is a different story.

andicus 07-08-25 11:44 PM

Re: The complaining about Amazon thread
 
That's interesting. I didn't know you received any kind of warning. Regardless, it seems an odd thing to do, to cancel an order. Or was it the seller that cancelled?

I could certainly see the buying 2 copies approach leading to issues, as the pattern would be pretty obvious.

Noonan 07-09-25 07:28 AM

Re: The complaining about Amazon thread
 

Originally Posted by JeffTheAlpaca (Post 14616530)
I got 3 or 4 orders cancelled because I did so many returns and now trying to cut down since that scared. me.

I buy 2 copies of every Blu-ray and return the one in inferior condition.

I usually don't return any clothes or essential items but media products that is a different story.

Do you understand how much money that costs them to manage? Assuming you have Prime, they're eating the cost of shipping to you, the cost of you shipping it back, and the processing by whomever has to deal with checking it in. They're canceling orders because every time you return a movie, you eliminate the profit they made from the one you kept.

Josh-da-man 07-09-25 07:40 AM

Re: The complaining about Amazon thread
 

Originally Posted by Noonan (Post 14616588)
Do you understand how much money that costs them to manage? Assuming you have Prime, they're eating the cost of shipping to you, the cost of you shipping it back, and the processing by whomever has to deal with checking it in. They're canceling orders because every time you return a movie, you eliminate the profit they made from the one you kept.

Yeah, and I wouldn't be surprised if they don't eventually ban him for it.

But on the other hand, I can understand it because Amazon has developed a really bad habit of both poorly packaging items that will probably be damaged during shipping and sending out items that are damaged before they're even put in a box or envelope. Back when I was a regular Amazon user, I'm surprised they didn't ban me because I was sending so much stuff back because it was beat to shit during shipping... including a couple of $100+ blu-ray boxed sets had to be sent to me three times before I got ones that weren't fucked up because they just dropped it unprotected into an over-sized shipping box.

Noonan 07-09-25 07:43 AM

Re: The complaining about Amazon thread
 
If you care that much about the item being in collector's condition, probably best to buy from B&M where you can see what you're getting. IMO

Why So Blu? 07-09-25 07:12 PM

Re: The complaining about Amazon thread
 
I hate how random they are about fulfilling steelbook 4K orders even when you pre-order them the day the pre-order goes live. They messed me up on Sinners. My Kingdom of Heaven order finally shipped and that's due in on Sunday.

Also, Jeff, stop doing that shit please.

Meathead 07-09-25 09:37 PM

Re: The complaining about Amazon thread
 
Resale copies of Sinners Steelbook now hitting Amazon at $120+ :mad:

JeffTheAlpaca 07-10-25 12:11 AM

Re: The complaining about Amazon thread
 

Originally Posted by andicus (Post 14616534)
That's interesting. I didn't know you received any kind of warning. Regardless, it seems an odd thing to do, to cancel an order. Or was it the seller that cancelled?

I could certainly see the buying 2 copies approach leading to issues, as the pattern would be pretty obvious.


I checked my email and Amazon would cancel them automatically

So far most of my orders have gone though and they offered me a 30 day free trial of Amazon Prime

I only get it for Sept-Dec for the Thurs NFL games since when I have prime I could buy 5 blu-rays and they don't ship them in a box but 3 or 4 bubble mailers.



Yeah, and I wouldn't be surprised if they don't eventually ban him for it.

But on the other hand, I can understand it because Amazon has developed a really bad habit of both poorly packaging items that will probably be damaged during shipping and sending out items that are damaged before they're even put in a box or envelope. Back when I was a regular Amazon user, I'm surprised they didn't ban me because I was sending so much stuff back because it was beat to shit during shipping... including a couple of $100+ blu-ray boxed sets had to be sent to me three times before I got ones that weren't fucked up because they just dropped it unprotected into an over-sized shipping box.
True and I hate it when they send a boxed set in a mailer and it has damage.

Also when the mailer has a tear or opening and then dirt or debris is probably in the package messing up your items.

Still waiting after all these years to get a Batman Complete Animated series Blu-ray set in close to pristine condition but every one of them has dings and dents along the corners but maybe that is a Warner Bros manufacturing problem.

Not a lot of places to go in store and browse the inventory to find Blu-rays in perfect condition packaging.

stvn1974 07-10-25 02:46 PM

Re: The complaining about Amazon thread
 
https://cimg6.ibsrv.net/gimg/dvdtalk...38bab962df.jpg

JeffTheAlpaca 07-10-25 10:14 PM

Re: The complaining about Amazon thread
 
Watch it he is my leader and guru :lol:

Daytripper 07-17-25 08:13 PM

Re: The complaining about Amazon thread
 
Amazon Prime just keeps getting worse. I rarely get anything delivered within 48 hours like before. Just recently, I ordered a DVD. I was tracking the delivery on Amazon and it went from out for delivery/on it's ways, with a status of "arriving today" to "now expected by July 24" within seconds. Now, how in the hell does that happen!?

JeffTheAlpaca 07-18-25 10:10 PM

Re: The complaining about Amazon thread
 
I got my Jaws 50th anniversary 4k Discs and the envelope had a big tear. :mad:

rduncan 07-20-25 04:39 PM

Re: The complaining about Amazon thread
 
I mentioned above that I purchased an upgraded AMD CPU and some thermal compound and opted for a delayed delivery, about a week later.

The CPU arrived timely, but immediately before they informed me the thermal compound was delayed another week. I just went in to check and see that the product listing indicates if I purchase it, I can have delivery tomorrow. Well, shoot, deliver mine tomorrow instead of Friday.

zOOmz 07-21-25 09:41 PM

Re: The complaining about Amazon thread
 
Jeff Bezo is going to starve to death because I have completely shut down use of Amazon. lol! I started using Amazon when Jeff sold books out of his garage. Now look at him... Lots of problems that I won't go into, but do not miss Amazon at all. Nuff said.

JeffTheAlpaca 07-26-25 10:57 PM

Re: The complaining about Amazon thread
 
They punished me and won't fill my order for the Superman 4k Steelbook preorder and tried that 3 times but I can order a Clueless steelbook.

Kevin Phillips 08-27-25 09:36 PM

Re: The complaining about Amazon thread
 
Amazon disabled the "archive order" feature. This is unfortunate because it was very useful to archive (hide) purchases that had sensitive items on a shared account.

Meathead 08-28-25 04:19 AM

Re: The complaining about Amazon thread
 

Originally Posted by Kevin Phillips (Post 14636029)
Amazon disabled the "archive order" feature. This is unfortunate because it was very useful to archive (hide) purchases that had sensitive items on a shared account.

They also "unarchived" any orders you previous hid.

TomOpus 08-30-25 11:47 AM

Re: The complaining about Amazon thread
 
We'll see how it goes but getting an Amazon order delivered by USPS today. I could see if it was something small but it's a set of cookware.


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