The complaining about Amazon thread
06-13-20, 12:59 AM
#1502
DVD Talk Gold Edition
Re: The complaining about Amazon thread
My bad.I might have checked it too soon about 20 hours ago or so or I just messed up. I see now it is front page on prime. 
The promotional credit thing is still screwing me up. I bought and had to return a digital movie I believe was going to under $5.
It should have been free as I have about $10 in credits. But I thought it was weird it ended up trying to charge my CC,because the movie was really $15 to start.
Might be a way to change it in settings, Now i see they cross out the price and put $0.00 if you have enough promotional credits on some movies for rent or sale.Now I'm not even
sure if they changed it.I need to sleep on it for a week or two.
The promotional credit thing is still screwing me up. I bought and had to return a digital movie I believe was going to under $5.
It should have been free as I have about $10 in credits. But I thought it was weird it ended up trying to charge my CC,because the movie was really $15 to start.
Might be a way to change it in settings, Now i see they cross out the price and put $0.00 if you have enough promotional credits on some movies for rent or sale.Now I'm not even
sure if they changed it.I need to sleep on it for a week or two.
06-13-20, 10:38 AM
#1503
Re: The complaining about Amazon thread
Worst case was worse ... I screwed myself. I took out two packs of pens and the credit dropped to $1.00. I thought “Still 4 times is $4” and I took out the third at it dropped the credit altogether. I went to add the pens back in ... and the price went from $5/pack to almost $12/pack.
No pens, no credits ... I got greedy.
No pens, no credits ... I got greedy.
06-13-20, 10:49 AM
#1504
Re: The complaining about Amazon thread
Not sure if this has been posted before or when it changed.
But the promotional credit being applied to digital rentals or purchases that you are looking at the cost without doing anything is causing some confusion.
Like on slickdeals Knives Out is listed as a free rental today, but in reality the person and others with promotional credits have them showing the discount
price when it is really not free. Hope I got this right.
But the promotional credit being applied to digital rentals or purchases that you are looking at the cost without doing anything is causing some confusion.
Like on slickdeals Knives Out is listed as a free rental today, but in reality the person and others with promotional credits have them showing the discount
price when it is really not free. Hope I got this right.
My bad.I might have checked it too soon about 20 hours ago or so or I just messed up. I see now it is front page on prime.
The promotional credit thing is still screwing me up. I bought and had to return a digital movie I believe was going to under $5.
It should have been free as I have about $10 in credits. But I thought it was weird it ended up trying to charge my CC,because the movie was really $15 to start.
Might be a way to change it in settings, Now i see they cross out the price and put $0.00 if you have enough promotional credits on some movies for rent or sale.Now I'm not even
sure if they changed it.I need to sleep on it for a week or two.
The promotional credit thing is still screwing me up. I bought and had to return a digital movie I believe was going to under $5.
It should have been free as I have about $10 in credits. But I thought it was weird it ended up trying to charge my CC,because the movie was really $15 to start.
Might be a way to change it in settings, Now i see they cross out the price and put $0.00 if you have enough promotional credits on some movies for rent or sale.Now I'm not even
sure if they changed it.I need to sleep on it for a week or two.
I was browsing one day a few months back and noticed lots of "Free" to purchase product (price marked out and replaced with zeros as if it were a promotion) so I started snagging some of it - all of it being stuff I'd watch but wouldn't waste credits "purchasing". I watched one of them and went to spend my expiring credits only to find my credits were almost gone! That's when I realized what they were doing and immediately cancelled those purchases. All the credits came back except for what I'd already watched. I complained to them that it was misleading to mark prices that way without indicating that the "$0.00" price was with existing credits applied (I'm quite capable of keeping up with it without their help). They removed those purchases I'd watched and returned the credits saying they'd pass my concerns along to the right department (sure you will...). They're still doing it and I still fume about it as it's misleading and disingenuous.
There's no current way to change the setting to what it should be - showing the true price with or without credits. So... if the price is crossed out you have to assume they're going to pull credits up to the original cost of the product.
06-13-20, 10:53 AM
#1505
Re: The complaining about Amazon thread
I have seen a "price includes credits" notice on items lately. It's in a tiny font underneath the price and is easy to miss (presumably intentionally so).
06-13-20, 01:21 PM
#1506
Re: The complaining about Amazon thread
Here's what I'm seeing on all of them. I've not yet seen a "price includes credits" notice - anywhere on the screen:
06-13-20, 02:30 PM
#1507
Re: The complaining about Amazon thread
06-13-20, 03:51 PM
#1508
DVD Talk Hall of Fame
Join Date: Sep 2002
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Re: The complaining about Amazon thread
This is probably a postal service complaint more than an Amazon complaint, but I ordered Top Gun on 4k on Sunday. It was Prime eligible and supposed to be delivered on Tuesday. I haven't received it. The tracking says Your package may be lost. I have never had that happen before. It was easy to ask for a replacement online. My replacement shipped today. It's supposed to arrive on Monday.
06-13-20, 05:41 PM
#1509
DVD Talk Hero
Re: The complaining about Amazon thread
Just got 3 separate packages delivered to me by amazon - none of them were mine - they were each for different houses on my street - they all had different number and names on them, none of them mine. Shambles!
06-13-20, 10:04 PM
#1510
Re: The complaining about Amazon thread
This is probably a postal service complaint more than an Amazon complaint, but I ordered Top Gun on 4k on Sunday. It was Prime eligible and supposed to be delivered on Tuesday. I haven't received it. The tracking says Your package may be lost. I have never had that happen before. It was easy to ask for a replacement online. My replacement shipped today. It's supposed to arrive on Monday.
06-14-20, 01:57 PM
#1511
DVD Talk Legend
07-14-20, 08:14 AM
#1514
DVD Talk Legend
Re: The complaining about Amazon thread
Has anyone had a seller harass you to remove a review? I bought a alexa compatible 3 way light switch, and it worked, but had some issues so I gave it 3/5 stars. A fair review, I thought. Since then, I've gotten emails almost every day from the seller asking me to remove it. First the bribe was $20, then it went up to $30, and then the person even tried to pull on my heart strings, saying it is their job to get these bad reviews removed, and if I don't remove it they will be fired. Well tough titties, because not only am I not removing it, I reported them to Amazon, who says it's completely against their rules and they are opening up an investigation on the seller. I don't even know how the seller got my damn email address!
Spoiler:
The following users liked this post:
zyzzle (07-17-20)
07-14-20, 08:27 AM
#1515
DVD Talk Legend
Re: The complaining about Amazon thread
Has anyone had a seller harass you to remove a review? I bought a alexa compatible 3 way light switch, and it worked, but had some issues so I gave it 3/5 stars. A fair review, I thought. Since then, I've gotten emails almost every day from the seller asking me to remove it. First the bribe was $20, then it went up to $30, and then the person even tried to pull on my heart strings, saying it is their job to get these bad reviews removed, and if I don't remove it they will be fired. Well tough titties, because not only am I not removing it, I reported them to Amazon, who says it's completely against their rules and they are opening up an investigation on the seller. I don't even know how the seller got my damn email address!
Spoiler:
If you haven't seen the site, it tries to determine the legitimacy of the reviews on Amazon and other sites. Just copy the URL from the product page and paste it into the box at the top, and hit 'analyze.'
07-14-20, 08:51 AM
#1516
DVD Talk Legend
Re: The complaining about Amazon thread
The thing that sucks is, obviously they have my email address to harass me about this review, but also to use alexa devices, you have to log in to their app to register it. So technically if they cross referenced those, they could control my light switch to fuck with me if they figure out that I reported them to amazon.
07-14-20, 09:54 AM
#1517
Re: The complaining about Amazon thread
The thing that sucks is, obviously they have my email address to harass me about this review, but also to use alexa devices, you have to log in to their app to register it. So technically if they cross referenced those, they could control my light switch to fuck with me if they figure out that I reported them to amazon.
For example - here's a from address on a MP vendor for a product I purchased (I removed some letters/numbers just in case): [email protected]. I have no idea what their true email address is. The one the MP vendor has for you is similar.
07-14-20, 10:00 AM
#1518
DVD Talk Legend
Re: The complaining about Amazon thread
For example - here's a from address on a MP vendor for a product I purchased (I removed some letters/numbers just in case): [email protected]. I have no idea what their true email address is. The one the MP vendor has for you is similar.
*err, actually, I think they DO have my email. The return address is a gmail one, and those emails are not listed in the "Messages from Amazon and Sellers" section.
07-14-20, 06:03 PM
#1519
Re: The complaining about Amazon thread
Ah, that's good to know! Anyway, if you're in the market for alexa light switches, I recommend a different brand.
*err, actually, I think they DO have my email. The return address is a gmail one, and those emails are not listed in the "Messages from Amazon and Sellers" section.
*err, actually, I think they DO have my email. The return address is a gmail one, and those emails are not listed in the "Messages from Amazon and Sellers" section.
07-17-20, 08:06 AM
#1520
Re: The complaining about Amazon thread
Lately I got the following message on two orders:
"Unfortunately, a problem occurred during shipping and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We’re very sorry for the inconvenience."
In both cases by the time the email came the prices for the items went up from when I ordered them. There was no offer to replace the items such as when an item is lost ie the tracking says delivered and you never received it. In one case I was able to request an exchange of a defective item even though I never received it. In the second case that was not an option and I had to spend nearly an hour and speak to 2 customer service people before I could get them to ship a replacement item at the price I originally paid. They wanted me to buy at the higher price and then they would credit the difference, I wanted then to issue the credit to the account first as a gift card and then I would order as I didn't trust them to credit after the fact. They finally agreed as a "one time special arrangement". I had to remind them to credit the difference in tax as would be charged tax on the current price. I think the original message was BS and the item never actually shipped. The delivery in both cases was Amazon's own delivery service instead of USPS or UPS.
"Unfortunately, a problem occurred during shipping and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We’re very sorry for the inconvenience."
In both cases by the time the email came the prices for the items went up from when I ordered them. There was no offer to replace the items such as when an item is lost ie the tracking says delivered and you never received it. In one case I was able to request an exchange of a defective item even though I never received it. In the second case that was not an option and I had to spend nearly an hour and speak to 2 customer service people before I could get them to ship a replacement item at the price I originally paid. They wanted me to buy at the higher price and then they would credit the difference, I wanted then to issue the credit to the account first as a gift card and then I would order as I didn't trust them to credit after the fact. They finally agreed as a "one time special arrangement". I had to remind them to credit the difference in tax as would be charged tax on the current price. I think the original message was BS and the item never actually shipped. The delivery in both cases was Amazon's own delivery service instead of USPS or UPS.
Last edited by Classic Films; 07-17-20 at 08:12 AM.
07-17-20, 09:06 AM
#1521
DVD Talk Hero
Re: The complaining about Amazon thread
^ I got one of those a couple of months ago. It had shipped from the midwest somewhere but instead of coming to me it somehow got rerouted to Miami, FL, then I got the notification of cancellation.
07-18-20, 10:13 AM
#1522
DVD Talk Ultimate Edition
Re: The complaining about Amazon thread
If you buy a lot of stuff/junk directly from amazon (ie. not third party), this is bound to happen by random chance. This has happened several times already for me a few times.
One time the package was already in town, indicated as "out for delivery" on the delivery service's tracking data web page (ie. postal service, fedex, ups, etc ...). Though it was abruptly "returned" back to amazon later that same day. The delivery service's tracking page mentioned the package was damaged, and never bothered with delivery to my front door.
One time the package was already in town, indicated as "out for delivery" on the delivery service's tracking data web page (ie. postal service, fedex, ups, etc ...). Though it was abruptly "returned" back to amazon later that same day. The delivery service's tracking page mentioned the package was damaged, and never bothered with delivery to my front door.
07-24-20, 03:15 PM
#1523
DVD Talk Limited Edition
Re: The complaining about Amazon thread
Oh look, two more orders shipped using amazon's delivery service are late. If you aren't going to deliver them the next day don't state you will on the fucking order page.
07-24-20, 04:58 PM
#1524
Political Exile
Re: The complaining about Amazon thread
I ordered a runner rug that was sold/shipped by Amazon. It had an estimated Prime shipping time of 2 to 19 days. I ended up getting it in 2 days, but I wonder why they couldn't narrow down the estimate before it shipped, that's a huge range.
07-24-20, 05:13 PM
#1525
DVD Talk Hero
Re: The complaining about Amazon thread
If you buy a lot of stuff/junk directly from amazon (ie. not third party), this is bound to happen by random chance. This has happened several times already for me a few times.
One time the package was already in town, indicated as "out for delivery" on the delivery service's tracking data web page (ie. postal service, fedex, ups, etc ...). Though it was abruptly "returned" back to amazon later that same day. The delivery service's tracking page mentioned the package was damaged, and never bothered with delivery to my front door.
One time the package was already in town, indicated as "out for delivery" on the delivery service's tracking data web page (ie. postal service, fedex, ups, etc ...). Though it was abruptly "returned" back to amazon later that same day. The delivery service's tracking page mentioned the package was damaged, and never bothered with delivery to my front door.