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Refunding an item on Amazon...?

Old 06-15-12, 01:53 AM
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Refunding an item on Amazon...?

I sold a PS3 to a buyer on Amazon for $200 and after they took their commission I ended up with $185. I am issuing a refund because the PS3 was damaged. The total charged to the buyer was $203.99, but like I said, I was only issued $185. Do I issue the FULL refund for $203.99 and pay $9 out of pocket or just issue whatever Amazon reimbursed me ($185)?? Thanks.
Old 06-15-12, 05:40 AM
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Re: Refunding an item on Amazon...?

Refund the full amount and you will only be out what you were paid.
Old 06-15-12, 01:22 PM
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Re: Refunding an item on Amazon...?

ok thanks
Old 06-15-12, 09:13 PM
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Re: Refunding an item on Amazon...?

Use the Refund function in your Seller control panel:

https://sellercentral.amazon.com/gp/...language=en_US

Refund the full amount (if that's what you and the buyer agreed to). You will receive 80% of the Amazon fees back (they keep 20% as administrative charges):

https://sellercentral.amazon.com/gp/...cont_200198010
Old 06-16-12, 12:57 AM
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Re: Refunding an item on Amazon...?

ok everyone thanks

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