Why don't I have a comfort level with Circuit City?
11-16-07, 03:31 PM
#1
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Why don't I have a comfort level with Circuit City?
I'll be picking up a new plasma set within a few weeks, and I noticed that Circuit City has no interest on Panasonics for three years.
Nice price on the set, and nice deal.
My concern is that CC is going to go the way of Fretters, Highland, etc, as in another superstore that goes bellyup. Which is really only a problem if I buy an extended warranty, which I'm guessing is a good idea on a fairly major purchase like a plasma.
The CC's by me always seem like ghost towns, and I'd be pissed if I bought an extended warranty and the store went out of business. Places like Best Buy (like 'em or not) generally appear busy, which makes me think business-wise they're stronger than CC.
Or am I worrying about nothing?
Nice price on the set, and nice deal.
My concern is that CC is going to go the way of Fretters, Highland, etc, as in another superstore that goes bellyup. Which is really only a problem if I buy an extended warranty, which I'm guessing is a good idea on a fairly major purchase like a plasma.
The CC's by me always seem like ghost towns, and I'd be pissed if I bought an extended warranty and the store went out of business. Places like Best Buy (like 'em or not) generally appear busy, which makes me think business-wise they're stronger than CC.
Or am I worrying about nothing?
11-16-07, 03:49 PM
#3
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Originally Posted by Groucho
Extended warranty is pretty much never a good idea
Originally Posted by Groucho
although typically when these companies go under they sell those warranties to another firm.
11-16-07, 04:08 PM
#4
DVD Talk Hero
Generally, it's a good idea to get the extended warranty for big ticket item, depending on the cost and the length of the manufacturer's warranty. But always, always, always read the warranty yourself before signing it, and don't just go by what the guy selling it to you says.
11-16-07, 04:27 PM
#5
DVD Talk Hero
You can also get a Mack Extended Warranty, and that takes Circuit City out of the equation for service issues in the future after the manufacturer's warranty expires. I got a 4-year Mack warranty for about $120 on my 50" plasma.
11-17-07, 12:32 AM
#8
DVD Talk Gold Edition
Originally Posted by Sweet Baby James
My credit card provider always doubles up the manufacturer's warranty-good enough for me.
thats why its called the fine print!
11-18-07, 08:44 AM
#9
DVD Talk Ultimate Edition
I'm not going to get into the debate over whether or not the warranty is a good idea, but CC's extended warranty's are through a third party anyway so even if the company goes under you're warranty will still be good.
11-18-07, 01:03 PM
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As long as that third party company doesn't go under. At least if CC goes under, you'll know about it. Some company you've never heard of goes under and you won't know until you need to call them up for service.
11-18-07, 02:43 PM
#11
DVD Talk Hall of Fame
Only time I have ever gotten a service plan was several years ago on a dvd player that I got from Sam Goody. Only reason I got it was because it was only 10 buck for 2 years. This was right after Sam Goody was bought by Best Buy. It was a Product Replacement Plan, not a Product Service Plan. Main difference being that they didnt try to fix the unit, just gave me what I paid for it back as a gift card. I would do a plan like that again, but not a service plan where they actually try to fix the item.
As far as Circuit City goes, I f.ing hate them. The store near me is absolute shit. They never have the stuff that is advertised in their circular. Their dvd section is a f.ing mess, seems like they never alphabetize. The workers there either never want to help you, or dont know anything. They never have registers open, everyone has to wait in line at customer service where they inevitably have one ergister open and two lazy fucks standing around chitchatting. I always seem to get behind soem guy doing about 50 returns. Their website doesnt offer instore pickup on dvd's, so if they have a monster sale on something its like trying to find a needle in a fucking haystack. The only time I buy anythign from them is if it is on sale for lower than anyone else has it, even then its a crapshoot if they actually have it. Personally i would much rather, and feel more comfortable doing so, shop at Best Buy. Their store at elast is not a shithole, stuff seems for the most part organized, they offer instore pickup on dvd's, have a frequent shoppers program. They too have some mindless drones workign there, but they at least seem to approach you to offer help. Sometimes too much.
I guess its fairly evident that I absolutely hate circuit city.
As far as Circuit City goes, I f.ing hate them. The store near me is absolute shit. They never have the stuff that is advertised in their circular. Their dvd section is a f.ing mess, seems like they never alphabetize. The workers there either never want to help you, or dont know anything. They never have registers open, everyone has to wait in line at customer service where they inevitably have one ergister open and two lazy fucks standing around chitchatting. I always seem to get behind soem guy doing about 50 returns. Their website doesnt offer instore pickup on dvd's, so if they have a monster sale on something its like trying to find a needle in a fucking haystack. The only time I buy anythign from them is if it is on sale for lower than anyone else has it, even then its a crapshoot if they actually have it. Personally i would much rather, and feel more comfortable doing so, shop at Best Buy. Their store at elast is not a shithole, stuff seems for the most part organized, they offer instore pickup on dvd's, have a frequent shoppers program. They too have some mindless drones workign there, but they at least seem to approach you to offer help. Sometimes too much.
I guess its fairly evident that I absolutely hate circuit city.
Last edited by jjcool; 11-18-07 at 02:51 PM.
11-18-07, 08:39 PM
#12
DVD Talk Godfather
Originally Posted by DVD Josh
Circuit City isn't going to be closing its doors for awhile. I think they sell more display devices than Best Buy.
11-19-07, 10:29 AM
#15
DVD Talk Limited Edition
I've often wondered how the CC near me stays open.
Mediocre help, mediocre selection, prices that are higher than BB, filing system that is terrible. And that is the movie/music section.
The last time I was in there to buy something non-music/DVD related my GF and I waited 15 min for assistance and simply left. To this day she refuses to even shop there.
Mediocre help, mediocre selection, prices that are higher than BB, filing system that is terrible. And that is the movie/music section.
The last time I was in there to buy something non-music/DVD related my GF and I waited 15 min for assistance and simply left. To this day she refuses to even shop there.
