What do I do if an eBay item never arrived?
#1
Thread Starter
DVD Talk Platinum Edition
What do I do if an eBay item never arrived?
I ordered a $80 item off of eBay. I paid the guy with Paypal. He mailed the item last week and sent me a delivery confirmation number. According to the postal service website, it was delivered on the 20th, but I never received any package that day. I'm waiting to hear back from the seller. If I'm out $80, I'll be very pissed. Any advice?
#5
DVD Talk Legend
Originally Posted by Deke Rivers
exactly..the seller is off the hook IMO if USPS claims they delivered it.thats what delivery confirmation is for
Exactly - it appears the seller did everything correctly, so it's you vs. the USPS.
bummer.....
#8
DVD Talk Hero
Go to the PO and ask them to check into it. Usually, a postman will be able to remember where it went. You might say "well, they deliver so many packages ... they can't tell one from another". But they really do pay attention to stuff like that. If they left a package at your door, they'll probably remember...
#9
Thread Starter
DVD Talk Platinum Edition
Originally Posted by troystiffler
Go to the PO and ask them to check into it. Usually, a postman will be able to remember where it went. You might say "well, they deliver so many packages ... they can't tell one from another". But they really do pay attention to stuff like that. If they left a package at your door, they'll probably remember...
Either way, I'll be taking it up with the post office. The silver lining is that, since I was planning on getting reimbursed for the cost of this item through a research grant, if the seller is willing to mail me another receipt, I can at least get reimbursed. So it won't come out of my pocket.
Thanks for the advice, guys.




