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Old 09-08-04 | 05:34 PM
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xfilekr
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Amazon Return Question.
Hello. I recieved an amazon order today that I went to cancel but they had already started processing it. I had returned an item before by writing 'return to sender' and putting it back in the mailbox,and they totally refunded me. But this order came UPS. Can I still write 'RTS' on it? I didn't open the shipping box.
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Old 09-08-04 | 05:48 PM
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It woud have to be returned through UPS but yes you can.
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Old 09-08-04 | 05:51 PM
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Will I pay to ship it or can I just take it to UPS and say return to sender?
Thanks
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Old 09-08-04 | 06:30 PM
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You shouldn't have to pay if the package wasn't opened. Otherwise you would have to get a prepaid return label through Amazon.
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Old 09-08-04 | 11:56 PM
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If you drop it off with UPS and let them know they left a package that you are refusing delivery of, they will return it for a full refund.
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Old 09-09-04 | 04:11 AM
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In situation like this (customer refusing delivery), will amazon refund shipping fee as well?
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