DVD Talk Forum - Amazon Return Question.

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xfilekr

09-08-04 05:34 PM

Amazon Return Question.

Hello. I recieved an amazon order today that I went to cancel but they had already started processing it. I had returned an item before by writing 'return to sender' and putting it back in the mailbox,and they totally refunded me. But this order came UPS. Can I still write 'RTS' on it? I didn't open the shipping box.

Laser Movies

09-08-04 05:48 PM

It woud have to be returned through UPS but yes you can.

xfilekr

09-08-04 05:51 PM

Will I pay to ship it or can I just take it to UPS and say return to sender?
Thanks

Laser Movies

09-08-04 06:30 PM

You shouldn't have to pay if the package wasn't opened. Otherwise you would have to get a prepaid return label through Amazon.

jaelliot

09-08-04 11:56 PM

If you drop it off with UPS and let them know they left a package that you are refusing delivery of, they will return it for a full refund.

eau	09-09-04 04:11 AM

In situation like this (customer refusing delivery), will amazon refund shipping fee as well?

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