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Problems With Best Buy Reward Zone Site.

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Old 07-07-04 | 11:30 PM
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Problems With Best Buy Reward Zone Site.

I haven't been able to access Best Buy's Reward Zone site since last week. All that comes up is a black screen. Is anyone else having this problem or am I the only one?
Old 07-07-04 | 11:38 PM
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Seems fine to me.
Old 07-08-04 | 12:18 AM
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That's weird, I just can't seem to access it. I do notice that there is some Flash animation that won't load. What kind of browser are you using? I'm using Internet Explorer 5.1 on a Mac, but I have all the necessary plug-ins to view Flash animation.
Old 07-08-04 | 12:49 AM
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IE 6.0.2800.

Perhaps deleting your cookie for the site may help you.
Old 07-08-04 | 01:01 AM
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I did that and still can't access it.
Old 07-08-04 | 01:11 AM
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Other than trying another browser I can't think of anything else, sorry.
Old 07-08-04 | 01:52 AM
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I updated my browser from 5.1.5 to 5.1.7 and now I'm getting this error message when I go to the page.

Unable to load http://rewardzoneonline.bestbuy.com/bb_reward_8.swf

Perhaps this message will help.
Old 07-08-04 | 03:44 AM
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eau
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Try reinstalling your flash plug-in.
Old 07-08-04 | 12:04 PM
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I've just done that and it still won't work. Now I don't get a message and just get a black screen again.
Old 07-08-04 | 12:32 PM
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eau
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Try this direct link instead...

http://www.myrewardzone.com/index.jsp
Old 07-08-04 | 01:04 PM
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That direct link worked for me. Thanks for everyone's help!

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