nemein

Anyone else having problems w/ them recently. Usually they are fairly quick but ever since the holidays it's taking 2 to 3 times longer. I'm hoping it just a temporary thing but maybe a ton of people signed up after getting DVD players for Christmas...

Copenhagen

It has always been 1 day there 1 day back for me and still is, but I do live really close to distro centers.

Chew

It was really slow right there around Christmas, but it's returned to normal for me now.

Franchot

No problems. One to two days to get a new title from my list.

(They did send me an e-mail survey yesterday to ask how fast I had been receiving my DVDs.)

rkndkn

Does anybody in Hawaii use NetFlix? I don't see any delivery time exceptions noted for Hawaii, but I don't see how they can expect delivery in 1 - 3 days. (I have other First Class mail packages take up to 8 days to arrive. ) This is the factor which prevents me from trying them, as I don't think I can get them in and out fast enough.

If anyone here has any experiences in Hawaii, please share!

Pac-Rat

Yep, but it's been a progressive slowdown (even though they moved me to a center 45min from my house).
It used to be 2-3 days to recieve, and 2-3 for them to get them back. Now it's 3-4 both ways. And when checking my queue, I've noticed they seem to be holding my disk 1 day before shipping it, where as before (with a rare exception) they would receive and ship the same day. So even if the 3-4 days is the USPS fault, Netflix is still holding disks an extra day.

nemein

Shipments to me still usually show up the day after they are shipped. Shipments to them though are easily taking 2 to 3 days longer Oh well, hopefully it'll improve soon.

rkndkn I'm not sure about the ship time to Hawaii but if you want to do it I would recommend going w/ one of the more expensive plans (the 5 or 8 depending upon how frequently you watch things). Once you get the pattern down it's usually fairly easy to keep things moving (have 1 on hand, 1/2 going back to them, 1/2 coming to you). When things are flowing nicely I can get through 5-6 DVDs (on the 5 plan) a week... um... wonder if that explains the slow down (they put a throttle on me ).

atlantamoi

Haven't noticed anything slower than normal. Two days there, one day back.

DFWMovieGeek

Grapevine, TX

Shipped Tuesday, Site said it shipped 01/13 and I should have them by 01/15. 1/16 and still waiting.

This used to be next day turnaround. Definitely slower. Also, my center is in coppell, so it is close.

RonG617

I have a close center in New Jersey. One day each way for me.

Bill Geiger

I sent Freddy vs. Jason back yesterday and they shipped my next title today. I did receive Freddy vs. Jason on Tuesday too! They shipped that on Monday.

One day turn around is great!

Also, they mailing address I ship back to is 20 minutes away.

Deftones

I have a distribution center in my city, so it's always 1 day here/1 day back. Occasionally it will take an extra day, but I'm not complaing.

Easy

About a week turnaround. Three days there and three days back minimum. Sometimes it takes an extra day. Sucks compared to those who live near a distribution center.

~~ PAL ~~

How many DCs does Netflix have?

Jeraden

It's always all over the place for me, never makes any sense. Sometimes I send 2 discs back on the same day (in 2 separate envelopes) - 1 gets checked in in 2 days, the other 3. (now I usually send them both in the same envelope).

Just a couple weeks ago I sent one back on Thursday and another on Saturday. Both got checked in on Monday.

The wierdest was this past week... I sent one back on Saturday and it got checked in on Monday - but I thought Monday was a national holiday with no USPS service?

Sometimes they'll check something in on the morning one day, but the status will say my next disc will be shipping the following day. Why can't they just ship it the same day? And its not that they got it late in the day or something, because sometimes its with the discs I send back 2 in one envelope. They'll ship 1 of the replacements the same day and the other says its going out the next day.

I stopped trying to understand them.

Easy

20 - listed in their site.
I live in Missouri yet my returns go to Minnesota. I know they have a DC in St. Louis Missouri, four hours away. I sent them a mail asking why my returns go clear to Minnesota instead of only four hours away but no reply yet.

Pac-Rat

That's how I finally figured out they were "holding" disks. 1 woulld get processed, the other wouldn't.

Pac-Rat

I don't think that list is any where near complete. I've had disks ship from 3 different places in NY State alone, plus 2 in PA.

chemosh6969

If I were you, I'd try the free trial and see how it goes.

Easy

How do you know that? You assume it came from there because it is returned there? Seems like a reasonable assumption to me but when I asked them why all my disks were shipped from Minnesota when I live in Misssouri I got this standard canned response:
Yeah, right. So why are they all returned to Minnesota? Funny that St. Louis has never had a single disk in stock. Seems kinda fishy.

chemosh6969

They probably automatically print out a return label to the center closest to you for faster service. It doesn't mean that it is sent from there.

Easy

If that were true I'd be sending them to St. Louis which is three or four hours away and likely translates to one or two days in the mail. Minnesota (where I actually return them) is two states away and translates to three or four days in the mail.