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DDD made a mistake, what would you do??

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DDD made a mistake, what would you do??

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Old 12-18-03 | 11:20 PM
  #51  
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From: Mimi's Hometown
I recieved Alien Quadrilogy instead of Alias 2 also

I recieved Alien Quadrilogy instead of Alias 2 also. I am just going to keep the Alien Quadrilogy and order Alias 2 from them again. Hopefully they don't send me another Alien Quadrilogy.
Old 12-19-03 | 12:03 PM
  #52  
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From: Suitland, MD
Well, the girlfriend received City Hunter (anime) instead of Knight Hunters......

And then yesterday, I got Lexx Season 2, instead of Lexx Season 3. I ordered both Lexx Season 2 & 3 along with the Land Before Time boxset, got the LBT box, which was suppose to have both Lexx's as well, but had a had written note saying both were out of stock on the reciept, but I was charged for them.

Got notice of Lexx Season 3 shipping, got that box yesterday, and it was Season 2. Not a problem, I ordered both, let me tell them of their mistake, they should be able to fix it on the computer, and just ship out the third season.

From the chat I had, that was not the case. They want me to send back Lexx Season 2, even though I have paid for it, and then they will send me Lexx Season 3. They still think Lexx Season 2 is out of stock.

Now even I am lost. And, I can't track my order status any longer as they reported both Lexx Season 2 & 3 as shipped, and the reciept that was with the box I got yesterday (Lexx Season 2, with the reciept saying it was season 3) had a different order number not attached to my account or something.

Lets see how this plays out. Hopefully my other disks in the order will show up fine.

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