DVD trade ins at Digital Eyes DVD
11-18-03, 04:12 PM
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Funny you mentioned it because it reminded me to go check my account and it looks like they gave me my credit today 
I sent it out last monday, based on the delivery confirmation, they received it last Wednesday, and I got the credit today. So, less than a week. Around the same timeframe from my prior dealings with them.
Had traded in approximately $400-500 worth of DVDs over the past year, and never had a problem with them.
I sent it out last monday, based on the delivery confirmation, they received it last Wednesday, and I got the credit today. So, less than a week. Around the same timeframe from my prior dealings with them.
Had traded in approximately $400-500 worth of DVDs over the past year, and never had a problem with them.
11-18-03, 05:16 PM
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The [owner/manager/somebody_important] also actively responds to threads in this forum. It's nice to know you have a direct line to the top, but if you use a little common sense, you shouldn't need it.
11-24-03, 07:16 AM
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well its been over a week for me and still nothing...do they notify you when the credit has been posteD? Account info doent really show any credits or anything..just your personal info
11-24-03, 11:22 AM
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I've traded in DVDs there many times without a problem. I always use delivery confirmation so I know when they've received them, and then usually allow about a week after that before I expect the credit to show up.
11-24-03, 12:39 PM
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Originally posted by dvd2001
I've traded in DVDs there many times without a problem. I always use delivery confirmation so I know when they've received them, and then usually allow about a week after that before I expect the credit to show up.
I've traded in DVDs there many times without a problem. I always use delivery confirmation so I know when they've received them, and then usually allow about a week after that before I expect the credit to show up.
11-24-03, 05:55 PM
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If you go for cash over credit it can take a long time and at least two reminder phone calls to them to get your check sent out. I eventually get the check, but be prepared to wait.
11-24-03, 09:06 PM
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Originally posted by B.S.Preston,ESQ
If you go for cash over credit it can take a long time and at least two reminder phone calls to them to get your check sent out. I eventually get the check, but be prepared to wait.
If you go for cash over credit it can take a long time and at least two reminder phone calls to them to get your check sent out. I eventually get the check, but be prepared to wait.
11-25-03, 07:48 AM
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Originally posted by B.S.Preston,ESQ
If you go for cash over credit it can take a long time and at least two reminder phone calls to them to get your check sent out. I eventually get the check, but be prepared to wait.
If you go for cash over credit it can take a long time and at least two reminder phone calls to them to get your check sent out. I eventually get the check, but be prepared to wait.
From now on i dump my old ones on Ebay.I would rather deal with deadbeat bidders than this outfit
11-25-03, 09:02 AM
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Deke,
I'd suggest an email to Mark, the owner. He's always been very responsive and fair, quick to deal with problems.
Try [email protected]
I'd suggest an email to Mark, the owner. He's always been very responsive and fair, quick to deal with problems.
Try [email protected]
11-25-03, 01:42 PM
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Originally posted by Deke Rivers
There isnt a cash option anymore..just store credit. I called them and they didnt have a clue. Guess I wont be using this "service" anymore.
From now on i dump my old ones on Ebay.I would rather deal with deadbeat bidders than this outfit
There isnt a cash option anymore..just store credit. I called them and they didnt have a clue. Guess I wont be using this "service" anymore.
From now on i dump my old ones on Ebay.I would rather deal with deadbeat bidders than this outfit
What shipping method did you use to send DE the discs? And when you say it's "been more than a week" - more than a week since sending the dvds or them actually receiving them? Just inquiring the timeframe you're currently in: if you sent the DVDs by media mail...well, that week you're waiting might be the delivery time itself.
My trade-in process is pretty much the same as dvd2001:
- get my quote
- send my package with delivery confirmation. Since I like getting my credit quick, I tend to send it priority mail.
- get my credit around a week after they RECEIVE the package
As for where the credit amount appears, it'll be in your account area in big bold letters when it finally goes through.
11-25-03, 03:15 PM
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Originally posted by greydt
What shipping method did you use to send DE the discs? And when you say it's "been more than a week" - more than a week since sending the dvds or them actually receiving them? Just inquiring the timeframe you're currently in: if you sent the DVDs by media mail...well, that week you're waiting might be the delivery time itself.
My trade-in process is pretty much the same as dvd2001:
- get my quote
- send my package with delivery confirmation. Since I like getting my credit quick, I tend to send it priority mail.
- get my credit around a week after they RECEIVE the package
As for where the credit amount appears, it'll be in your account area in big bold letters when it finally goes through.
What shipping method did you use to send DE the discs? And when you say it's "been more than a week" - more than a week since sending the dvds or them actually receiving them? Just inquiring the timeframe you're currently in: if you sent the DVDs by media mail...well, that week you're waiting might be the delivery time itself.
My trade-in process is pretty much the same as dvd2001:
- get my quote
- send my package with delivery confirmation. Since I like getting my credit quick, I tend to send it priority mail.
- get my credit around a week after they RECEIVE the package
As for where the credit amount appears, it'll be in your account area in big bold letters when it finally goes through.
12-02-03, 09:17 AM
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well they have had my dvd's since the 11/17..thats two full weeks and still no credit..they do not answer e-mails and there phone number is constantly busy(never got a busy signal on an 888 number). What kind of schlock outfit is this place?
12-03-03, 08:12 AM
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Originally posted by Yakuza Bengoshi
I think you'll get an answer from Mark before the end of the day, but let us know either way how it turns out.
I think you'll get an answer from Mark before the end of the day, but let us know either way how it turns out.
Dont know how they stay in business to tell ya the truth
12-04-03, 03:55 PM
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that is worth the 2 week wait to get double the credit , whenever I have used their service I have gotten my credit within a week, and mark posts on here quite often surpised he has not checked this thread out yet
, whenever I have used their service I have gotten my credit within a week, and mark posts on here quite often surpised he has not checked this thread out yet
12-05-03, 02:44 PM
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he answered me a couple days later. he corrected the double credit after I told him and threw in some extra credit on my account for my honesty. I thne asked if two weeks was an abnormal wait time because I wanted to continue using them and he never answred me after that.
Will I use this trade in option again? I dont know. I will probably try one more trade in and if Its the same hassle then forget it.
the weird thing is they are in the same warehouse as DDD but their prices are higher than DDD? Same inventory higher prices????
Will I use this trade in option again? I dont know. I will probably try one more trade in and if Its the same hassle then forget it.
the weird thing is they are in the same warehouse as DDD but their prices are higher than DDD? Same inventory higher prices????
