Amazon shopping cart problem anyone?
10-02-03, 04:36 PM
#1
Banned
Thread Starter
Join Date: Feb 2000
Posts: 1,886
Likes: 0
Received 0 Likes
on
0 Posts
Amazon shopping cart problem anyone?
I have been unable to access my shopping cart at Amazon since about 6AM EST this morning. Thus, I cannot place any orders. Is anyone else having problems? I am getting a page that says: "We're sorry..." whenever I try to add something to the cart or simply view it.
After talking to separate CSR's, one of which could access my cart and the other who had the same problem I did I was told to wait paitently.
After talking to separate CSR's, one of which could access my cart and the other who had the same problem I did I was told to wait paitently.
10-05-03, 07:02 AM
#3
Moderator
Not having a problem w/ the shopping cart, but I have placed a few orders recently for which I haven't received email confirmations. The order comes up on my order list so I'm not too worried about though...
10-06-03, 08:55 AM
#4
DVD Talk Platinum Edition
Join Date: Dec 2000
Location: Edison, NJ
Posts: 3,463
Likes: 0
Received 0 Likes
on
0 Posts
If it's still not working you might want to close IE and then empty your temporary internet files. We were having a problem with our web based exchange client and clearing the temp. internet files fixed the error for us. Can't hurt...
To do it, just close all IE windows, right click on the IE icon on your desktop and go to properties (or go to the internet icon in the control panel) and click the DELETE FILES button.
To do it, just close all IE windows, right click on the IE icon on your desktop and go to properties (or go to the internet icon in the control panel) and click the DELETE FILES button.
10-06-03, 10:36 PM
#5
DVD Talk Gold Edition
Join Date: Jun 2001
Location: The edge of insanity
Posts: 2,817
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by nemein
Not having a problem w/ the shopping cart, but I have placed a few orders recently for which I haven't received email confirmations. The order comes up on my order list so I'm not too worried about though...
Not having a problem w/ the shopping cart, but I have placed a few orders recently for which I haven't received email confirmations. The order comes up on my order list so I'm not too worried about though...
EDIT: Just received my confirmation moments ago...
Last edited by boc4ever; 10-06-03 at 10:46 PM.
10-07-03, 06:29 PM
#6
Banned
Thread Starter
Join Date: Feb 2000
Posts: 1,886
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by Ben732
If it's still not working you might want to close IE and then empty your temporary internet files. We were having a problem with our web based exchange client and clearing the temp. internet files fixed the error for us. Can't hurt...
To do it, just close all IE windows, right click on the IE icon on your desktop and go to properties (or go to the internet icon in the control panel) and click the DELETE FILES button.
If it's still not working you might want to close IE and then empty your temporary internet files. We were having a problem with our web based exchange client and clearing the temp. internet files fixed the error for us. Can't hurt...
To do it, just close all IE windows, right click on the IE icon on your desktop and go to properties (or go to the internet icon in the control panel) and click the DELETE FILES button.
Thanks for the ideas but it's way beyond that. I've deleted every possible temp file and cookie on my system. I even ran scandisk and defragged it. Plus, Amazon agrees it's a problem on their end and not on mine. Still, it's been a full week now.
I opened up a new account with the same e-mail address and it works fine. I just have to go in and manually add back the 33 items into my cart and 300 items into my wish list!
I also had some GC funds which I got them to transfer to the 'new' account. The only thing they couldn't do was transfer the STL items so I have to re-request those. Very strange affair!
