is the DeepDiscountDVD site down?
#1
DVD Talk Special Edition
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is the DeepDiscountDVD site down?
I get this when i go there.
Error Diagnostic Information
An error occurred while attempting to establish a connection to the server.
The most likely cause of this problem is that the server is not currently running. Verify that the server is running and restart it if necessary.
Unix error number 2 occurred: No such file or directory
Error Diagnostic Information
An error occurred while attempting to establish a connection to the server.
The most likely cause of this problem is that the server is not currently running. Verify that the server is running and restart it if necessary.
Unix error number 2 occurred: No such file or directory
#3
DVD Talk Hero
I was having the same trouble on and off yesterday but finally got an order through. Today it still seems to be working on and off.
#4
DVD Talk Hero
Same here. Looks like they're having server issues.
The site does this from time to time.
The site does this from time to time.
#5
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Been a problem of over a week now. Even caused me to place the same order twice last weekend.
Been really bad tonight, spent 2 hours trying to place an order.
Been really bad tonight, spent 2 hours trying to place an order.
#8
Senior Member
I tried to place an order several times yesterday (Sunday) with no luck, but finally got it to go through this morning.
Then I went to the order status to check some other orders/pre-orders I had pending and they had all disappeared except one. Hopefully that's just a temporary glitch.
Roy
Then I went to the order status to check some other orders/pre-orders I had pending and they had all disappeared except one. Hopefully that's just a temporary glitch.
Roy
#10
DVD Talk Legend
Just tried to place an order and got an error screen. Same thing happened a couple of weeks ago and I ended up getting the same order placed twice. DDD has really gone downhill. There are just to many other sites that have comparable prices and better service to use them anymore. I miss the old days where DDD was the best thing going.
#13
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Strangest thing via DDD!
Yes, I too was having problems getting onto DDD for the last few days.
Also, I didn't receive a shipping confirmation I was expecting last week. When I finally got on the site I saw yesterday that the item was shipped on 8/29.
When I ripped open the package to get my new 2 disk jam packed Monty Python's Meaning of Life...I found something called "Earth" by the director of "Fire" both Indian movies by ...get this...a man named Deepa Mehta....Deepadiscount...whatsa goin' on dere?
I don't know how everybody feels about DDD. But I live in St. Louis and almost always get my preorders on Mon, 1 day prior to the street date.
They might have a few server problems a couple times a year...but hey...this is a way to have an alternative to the Walmart and Amazon Nazis!
Also, I didn't receive a shipping confirmation I was expecting last week. When I finally got on the site I saw yesterday that the item was shipped on 8/29.
When I ripped open the package to get my new 2 disk jam packed Monty Python's Meaning of Life...I found something called "Earth" by the director of "Fire" both Indian movies by ...get this...a man named Deepa Mehta....Deepadiscount...whatsa goin' on dere?
I don't know how everybody feels about DDD. But I live in St. Louis and almost always get my preorders on Mon, 1 day prior to the street date.
They might have a few server problems a couple times a year...but hey...this is a way to have an alternative to the Walmart and Amazon Nazis!
#14
DVD Talk Reviewer
Well, I wouldn't be so hard on amazon -- they're pretty cool with Share The Love and all. I had problems with DDD for several days, but I just got an order through no problem. Guess their problems have subsided.
#15
DVD Talk Legend
I've always had good experiences with DDD...but something strange is definately afoot. I ordered The Brood last Wednesday after not finding it at any B&M's and it is still showing as 'in process' a week later.....which is a first for them. I've ordered plenty over the years and never been disappointed with the turnaround till now....the site is all funked up and this order has been sitting for far too long.....
#16
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eek, i try to give DDD my business whenever i can, but lately the service is a little slow. I ordered on monday and the site says it will ship on the 5th.. WTH? i would've gotten it by the 5th if i went elsewhere....
#17
Originally posted by nodoubt
eek, i try to give DDD my business whenever i can, but lately the service is a little slow. I ordered on monday and the site says it will ship on the 5th.. WTH? i would've gotten it by the 5th if i went elsewhere....
eek, i try to give DDD my business whenever i can, but lately the service is a little slow. I ordered on monday and the site says it will ship on the 5th.. WTH? i would've gotten it by the 5th if i went elsewhere....
I emailed them today about the order. No reply yet. I opened a new Columbia House account Friday, a few minutes before I ordered from DDD. My account was approved Saturday, DVDs shipped Saturday and they arrived today.
Columbia House
Deep Discount DVD
#18
DVD Talk Legend
I've been trying to place an order for 3 days now and I can't get the site to work long enough to even fill my cart. At best, I get about 3 or 4 screens in a row before I hit the infamous "Error Diagnostic Information" screen.
Very frustrating.
Amazon has been getting A LOT more of my business lately. Although, in fairness, they ain't perfect either.
Very frustrating.
Amazon has been getting A LOT more of my business lately. Although, in fairness, they ain't perfect either.
#19
DVD Talk Hero
I was able to push one order through about three days ago. I got the first confirmation e-mail, but they still haven't sent me the second e-mail with my confirmation number. The order is on my account, but its backordered.
Has anyone received any recent orders or shipping confirmations from them? Are they still sending out orders?
Just wondering because I have a feeling they've lost a ton of business lately, if people can't even log onto the site. That has to hurt them.
Has anyone received any recent orders or shipping confirmations from them? Are they still sending out orders?
Just wondering because I have a feeling they've lost a ton of business lately, if people can't even log onto the site. That has to hurt them.
#20
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I had a slight problem placing a new order today. The first time I tried placing it I got the error mesage, but the second try it went through. Only received an order confirmation email so far and no second email with the order number.
Also I have had a 2 orders ship but never received any emails confirming shipment. Or at least I think they shipped since they were listed as completed in my order history, and my credit card was charged for both orders. However, nothing recently received to date.
Also I have had a 2 orders ship but never received any emails confirming shipment. Or at least I think they shipped since they were listed as completed in my order history, and my credit card was charged for both orders. However, nothing recently received to date.
#21
DVD Talk Legend
I received a dvd from them, but never received the shippin confirmation e-mail. However when I checked the status it did say shipped so who knows. All I know is it takes too many days to actually ship the items out so I have been doing less purchasing from them. I actually bought 2 Farscape discs for 24.99 at Circuit City instead of the 23.99 DDD price so I wouldn't have to deal with them.
#22
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Everytime I try to put an item in my cart I get: [b]"lease refresh the page. Thank You"[b]
Yet no matter how many times I "refresh" I still get this message.
Is it just me?
Yet no matter how many times I "refresh" I still get this message.
Is it just me?
#23
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Originally posted by Samuel
[B]Everytime I try to put an item in my cart I get: [b]"lease refresh the page. Thank You"
Yet no matter how many times I "refresh" I still get this message.
Is it just me?
[B]Everytime I try to put an item in my cart I get: [b]"lease refresh the page. Thank You"
Yet no matter how many times I "refresh" I still get this message.
Is it just me?
*sigh* so today is the 5th and my order is still "IN PROCESS"... for 5 days...
#24
Originally posted by nodoubt
i don't think i've seen that msg.
*sigh* so today is the 5th and my order is still "IN PROCESS"... for 5 days...
i don't think i've seen that msg.
*sigh* so today is the 5th and my order is still "IN PROCESS"... for 5 days...
#25
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Like most in this thread, I too have been having problems with DDD.
Specifically, I would place an order and receive the automatic "order received" e-mail--and that was it. I never got an order confirmation or shipping email.
I had been waiting for a price match response and had been waiting for over a week. I had to call them and they told me their email system wasn't working for a week to 10 days.
We'll see if their problems are behind them!
Specifically, I would place an order and receive the automatic "order received" e-mail--and that was it. I never got an order confirmation or shipping email.
I had been waiting for a price match response and had been waiting for over a week. I had to call them and they told me their email system wasn't working for a week to 10 days.
We'll see if their problems are behind them!