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How reliable is Playcentric

Old 04-01-03, 04:44 PM
  #1  
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How reliable is Playcentric

I can get Magnolia from them, shipped, new, for $15.49. The only problem is that I have never heard of them. They have some great deals that are mentioned in the Bargain forum, including the $4 off first three DVD purchases deal.

My question is - Do they suck? I mean I'm new here, so tell me what's up with this place. If I order Magnolia from them, will I get it, will it be new, and will it be relatively soon if I just go standard shipping?
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Old 04-01-03, 04:46 PM
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Welcome to the forum! We have an entire forum dedicated to online and B&M stores. Moving your thread to Store Forum... in addition, I'd suggest doing a search for past threads on the store.
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Old 04-01-03, 05:01 PM
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I did do a search on Playcentric. I can't find anything.

Has anyone used it?
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Old 04-01-03, 06:48 PM
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Ouch. Looks like I'll have to pass on Playcentric.

Thanks for the help ernestrp.
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Old 04-01-03, 06:53 PM
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I used to use them all the time when I first started buying DVDs. It took a long time to get their packages. You can always e-mail customer service and ask if your order was shipped (they may not have Magnolia in stock).
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Old 04-04-03, 01:43 PM
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I have ordered 4 disks from them listed as in stock. Yet, I received only one of the disks I had ordered. One was an Ultimate version which came as a standard copy.

What a pain in the bum.
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Old 04-06-03, 11:33 PM
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I ordered a couple of times and never had any problems. Got my discs in about 3-4 days.
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Old 04-07-03, 12:40 AM
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Ditto. I've ordered a coupld of discs from them last Christmas, with no problems.
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Old 04-07-03, 09:10 AM
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I've never had a problem with them. It takes awhile to receive the items because the store is out of Canada. I always look to them or DeepDiscountDVD for my online purchases.
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Old 04-08-03, 09:03 PM
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If you have a high tolerance for...

1. cancellations (items that were in-stock when you ordered getting automatically cancelled from your order) and

2. adversarial customer service communications (it goes like this- we screwed up, too bad for you, but we won't do anything to help)

...in exchange for low prices, I would say go for it. I've placed over 10 orders there but I'm not sure I can take it anymore.

PS On orders where there are no problems they are fine. But when there are problems, Playcentric inevitably finds ways to make things worse.
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Old 04-09-03, 01:54 AM
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I've only ordered a dvd once from there and had no problems, ordering video games from their is a different story.
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