How reliable is Playcentric
 

I can get Magnolia from them, shipped, new, for $15.49. The only problem is that I have never heard of them. They have some great deals that are mentioned in the Bargain forum, including the $4 off first three DVD purchases deal.

My question is - Do they suck? I mean I'm new here, so tell me what's up with this place. If I order Magnolia from them, will I get it, will it be new, and will it be relatively soon if I just go standard shipping?

Welcome to the forum! We have an entire forum dedicated to online and B&M stores. Moving your thread to Store Forum... in addition, I'd suggest doing a search for past threads on the store.

I did do a search on Playcentric. I can't find anything.

Has anyone used it?

http://www.dvdtalk.com/forum/showthr...ht=playcentric

http://www.dvdtalk.com/forum/showthr...ht=playcentric

http://www.dvdtalk.com/forum/showthr...ht=playcentric

http://www.dvdtalk.com/forum/showthr...ht=playcentric

http://www.dvdtalk.com/forum/showthr...ht=playcentric

http://www.dvdtalk.com/forum/showthr...ht=playcentric

Ouch. Looks like I'll have to pass on Playcentric.

Thanks for the help ernestrp.

I used to use them all the time when I first started buying DVDs. It took a long time to get their packages. You can always e-mail customer service and ask if your order was shipped (they may not have Magnolia in stock).

I have ordered 4 disks from them listed as in stock. Yet, I received only one of the disks I had ordered. One was an Ultimate version which came as a standard copy.

What a pain in the bum.

I ordered a couple of times and never had any problems. Got my discs in about 3-4 days.

Ditto. I've ordered a coupld of discs from them last Christmas, with no problems.

I've never had a problem with them. It takes awhile to receive the items because the store is out of Canada. I always look to them or DeepDiscountDVD for my online purchases.

If you have a high tolerance for...

1. cancellations (items that were in-stock when you ordered getting automatically cancelled from your order) and

2. adversarial customer service communications (it goes like this- we screwed up, too bad for you, but we won't do anything to help)

...in exchange for low prices, I would say go for it. I've placed over 10 orders there but I'm not sure I can take it anymore.

PS On orders where there are no problems they are fine. But when there are problems, Playcentric inevitably finds ways to make things worse.

I've only ordered a dvd once from there and had no problems, ordering video games from their is a different story.