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best buy return policy

Old 12-06-02, 03:24 PM
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best buy return policy

Hello. I got some dvds for my birthday but my uncle didn't keep the receipts. Hey got them from best buy so I was wondering if they would exchange them for other dvds or credit without the reciept. Does anyone know what their policies are on gifts?
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Old 12-06-02, 04:09 PM
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Some BB will not take returns or exchange without a receipt. Other BB may take them at their lowest sale price but will require your driver's license and it counts towards your 3-returns-without-receipt quota.
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Old 12-06-02, 04:53 PM
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Try taking them back the first few days after Christmas, when they mabe be much more lenient about returning items without a receipt.
Otherwise, in the stores in my area, they will not take anything without a receipt, although some people have reported that they're now able to use credit-card records to authenticate purchases.
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Old 12-06-02, 05:41 PM
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If your uncle bought them with a credit card, they should be able to pull the receipt up on the computer by referencing his cc #.

Otherwise, eBay 'em or see if you can trade for some titles you want in the DVD Exchange forum.

Last edited by spyzdope; 12-06-02 at 05:44 PM.
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Old 12-08-02, 02:33 AM
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alternately, exchange them at suncoast. they have a very lenient return/exchange policy.
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Old 12-08-02, 05:19 PM
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Not all Suncoasts - YMMV.
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Old 12-10-02, 01:00 PM
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Any other stores like Suncoast to return items to? I have a couple box sets I'd like to at least exchange...
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Old 12-10-02, 06:47 PM
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Closing thread. I am VERY uncomfortable with a store asking about returning DVDs to another store. It's extremely unethical and not something that has a place here on DVDTalk!
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