Amazon.ca selling used goods as new?
#1
DVD Talk Gold Edition
Thread Starter
Amazon.ca selling used goods as new?
Law and Order season one arrived today. I open it up and see all the discs are securely on the spindles (for a change). Good, I think to myself - no damage. Little did I suspect. I remove the first disc to play it and the damn thing is scratched up and covered with fingerprints and smudges. WTF?!! Either Amazon is selling used goods as new or the packaging facilities that pack these discs in the cases are total crap. I've seen a lot of this kind of problem lately. I have had similar experiences with discs purchased from Amazon, Amazon.ca, Playcentric, Deep Discount ... Can I really be the only one ordering new but getting damaged goods that appear used?
#2
DVD Talk Hall of Fame
Since Law & Order was just released I really doubt the set was used. Sounds like a problem w/ the factory. The disc probably fell in production and was put back in by someone w/ greasy fingers.
#3
Senior Member
Sounds like US Customs to me.
They probably opened your DVD to make sure it wasn't full if cocaine or ecstacy and dropped the discs. They then took put the discs back on the spindles and sent them to you.
Key questions: Were the Security Stickers cut or removed? Was the shrinkwrap missing?
If so, then Customs probably intercepted your package.
They probably opened your DVD to make sure it wasn't full if cocaine or ecstacy and dropped the discs. They then took put the discs back on the spindles and sent them to you.
Key questions: Were the Security Stickers cut or removed? Was the shrinkwrap missing?
If so, then Customs probably intercepted your package.
#5
Senior Member
Join Date: Jun 2002
Location: Cleveland, OH
Posts: 869
Likes: 0
Received 0 Likes
on
0 Posts
I've even bought discs from B&M stores here in the U.S. and have found fingerprints on a couple of them when opened. Needless to say, they go right back to the store.
Figure it was just carelessness at the manufacturing plant, since the security seals were all perfectly intact.
Figure it was just carelessness at the manufacturing plant, since the security seals were all perfectly intact.
#6
DVD Talk Gold Edition
Thread Starter
Originally posted by rich-y
Key questions: Were the Security Stickers cut or removed? Was the shrinkwrap missing?
If so, then Customs probably intercepted your package.
Key questions: Were the Security Stickers cut or removed? Was the shrinkwrap missing?
If so, then Customs probably intercepted your package.
#7
DVD Talk Ultimate Edition
I've purchased DVDs from online store in US and encountered similar problem you did. New DVD still in shrink wrap, but when opened, the disc is all scratched up and finger print smudges all over. The disc wouldn't even load on my DVD player. Either it was dropped during manufacturing process as some people speculated, or it was reopened at some time later and resealed as a new DVD. If the disc was dropped during manufacturing process, it should've been retested to make sure it still work before sealed to be sold to consumer.