My letter to Amazon.com.
#26
Thread Starter
DVD Talk Legend
Originally posted by calhoun07
Hmmmm...maybe if we visited the electronics and homewares stores more frequently, and never or rarely ordered books and DVDs, we would be getting books and DVDs in our gold box!
Hmmmm...maybe if we visited the electronics and homewares stores more frequently, and never or rarely ordered books and DVDs, we would be getting books and DVDs in our gold box!
#27
Thread Starter
DVD Talk Legend
Originally posted by batjann
that wierd looking rolling yawning head was suppsosed to be a sideways smiley with a cute little button nose. oh well
that wierd looking rolling yawning head was suppsosed to be a sideways smiley with a cute little button nose. oh well

:0)
#28
Senior Member
Joined: May 2000
Posts: 850
Likes: 0
Received 0 Likes
on
0 Posts
I think the whole point is that these Gold Boxes are supposed to be something we are interested in given our ordering history. I don't really check it anymore. There is no incentive because they keep offering rice cookers and silverware sets that I have no interest in. I believe that the intent of the original poster was along these lines --- if you don't give me an incentive to check the Gold Box, it is pretty much useless.
#29
DVD Talk Special Edition
Joined: Jun 1999
Posts: 1,848
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by MrN
Maybe they're trying to push the stores you've never shopped before? We shouldn't assume that there isn't an inverse relationship to your history.
Possibly the people getting the DVD offers don't have enough of an order history or they've only shopped for books etc.?
Maybe they're trying to push the stores you've never shopped before? We shouldn't assume that there isn't an inverse relationship to your history.
Possibly the people getting the DVD offers don't have enough of an order history or they've only shopped for books etc.?
Excellent point, and it makes perfect sense in light of what everyone seems to be saying about the items they're getting in their box.
#31
DVD Talk Hero
Originally posted by vapoRware
Let's see, i've never bought any appliences or kitchen utensils from them but that's what my gold box has everytime i check.
Let's see, i've never bought any appliences or kitchen utensils from them but that's what my gold box has everytime i check.
Isn't this the kind of stuff people are just going to buy at Target or Wal-Mart? And they're bigger and heavier than books/CDs/DVDs, so it has increased warehousing/shipping costs added in, too.
There's a certain novelty in buying books, music and movies from someplace like Amazon, where there are reviews and bestseller lists, and the listmania stuff and wishlists features are kind of neat, too, but if I'm shopping for a blender or patio furniture, I'm going to shop at a brick and mortar store where I can actually see what I'm getting, rather than just seeing a little JPG or GIF of it. I'm assuming returns are easier, too.
It seems like Amazon is wasting their time expanding into areas where there probably isn't a lot of interest, or a need to be filled. It looks to me like they're just blowing a lot of money to expand into areas that aren't going to be profitable.
It sounds like the "Gold Box" is just a way to promote these Amazon "stores" that nobody is interested in.
#32
Originally posted by Josh-da-man
What's with Amazon pushing so many things like kitchen appliances, tools/hardware, toys, and lawn furniture?
Isn't this the kind of stuff people are just going to buy at Target or Wal-Mart? And they're bigger and heavier than books/CDs/DVDs, so it has increased warehousing/shipping costs added in, too.
There's a certain novelty in buying books, music and movies from someplace like Amazon, where there are reviews and bestseller lists, and the listmania stuff and wishlists features are kind of neat, too, but if I'm shopping for a blender or patio furniture, I'm going to shop at a brick and mortar store where I can actually see what I'm getting, rather than just seeing a little JPG or GIF of it. I'm assuming returns are easier, too.
It seems like Amazon is wasting their time expanding into areas where there probably isn't a lot of interest, or a need to be filled. It looks to me like they're just blowing a lot of money to expand into areas that aren't going to be profitable.
It sounds like the "Gold Box" is just a way to promote these Amazon "stores" that nobody is interested in.
What's with Amazon pushing so many things like kitchen appliances, tools/hardware, toys, and lawn furniture?
Isn't this the kind of stuff people are just going to buy at Target or Wal-Mart? And they're bigger and heavier than books/CDs/DVDs, so it has increased warehousing/shipping costs added in, too.
There's a certain novelty in buying books, music and movies from someplace like Amazon, where there are reviews and bestseller lists, and the listmania stuff and wishlists features are kind of neat, too, but if I'm shopping for a blender or patio furniture, I'm going to shop at a brick and mortar store where I can actually see what I'm getting, rather than just seeing a little JPG or GIF of it. I'm assuming returns are easier, too.
It seems like Amazon is wasting their time expanding into areas where there probably isn't a lot of interest, or a need to be filled. It looks to me like they're just blowing a lot of money to expand into areas that aren't going to be profitable.
It sounds like the "Gold Box" is just a way to promote these Amazon "stores" that nobody is interested in.
And I am sure there must be customers out there who would order from these stores. Maybe single people or people with money or people with physical limitations that would make it hard for them to get these kinds of products from b&m's.
Maybe if we ignore the gold box, it will just go away. I think ignoring it has more of an effect anyway, since they will see not many people are clicking on it and buying things from there. But til then you can't blame them for trying.
#33
Member
Joined: Jul 2001
Posts: 113
Likes: 0
Received 0 Likes
on
0 Posts
From: Lexington, KY
just as a note for future reference, don't ever expect a personal response from amazon. its company policy to not send a personal response. anyone doing so can be fired on spot.
#34
Cool New Member
Joined: May 2001
Posts: 27
Likes: 0
Received 0 Likes
on
0 Posts
Why would they not be able to send a personal responce? I understand sending out mostly pre-written standard responces, as with getting hundreds to thousands of e-mails a day, if they were to answer each one personally they would never get through the mails and e-mail responces would take forever. But every once in a while a question warrants a personal responce. Can they really be fired? what gives? that doesn't make any sense.
#35
Thread Starter
DVD Talk Legend
Originally posted by batjann
Why would they not be able to send a personal responce? I understand sending out mostly pre-written standard responces, as with getting hundreds to thousands of e-mails a day, if they were to answer each one personally they would never get through the mails and e-mail responces would take forever. But every once in a while a question warrants a personal responce. Can they really be fired? what gives? that doesn't make any sense.
Why would they not be able to send a personal responce? I understand sending out mostly pre-written standard responces, as with getting hundreds to thousands of e-mails a day, if they were to answer each one personally they would never get through the mails and e-mail responces would take forever. But every once in a while a question warrants a personal responce. Can they really be fired? what gives? that doesn't make any sense.




