twec.com RESPONDS to an email....
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DVD Talk Special Edition
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Yes, you heard it right here folks - they actually responded... I had Galaxy Quest dts on backorder but on the website saw it was available as 5-10 days. I emailed them about two weeks before my order would be cancelled - it took them at least two weeks after the order had been cancelled to get back to me... Ah well, c'est la vie...