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Search: Posts Made By: rkaufmann
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Forum: Store Forum
03-29-02, 08:33 AM
Replies: 148
Views: 11,273
Posted By rkaufmann

I did hear back from DVDSoon about 48 hours after...

I did hear back from DVDSoon about 48 hours after the initial e-mail, they outlined their return policy and offered me $5 CAN for postage. However I goofed and opened the DVD they sent me (it was...
Forum: Store Forum
03-28-02, 08:52 AM
Replies: 148
Views: 11,273
Posted By rkaufmann

So far not a good experience with DVDSoon

I purchased Chocolat, the 2001 version however recieved the 1988 title. I immediately e-mailed them but did not hear back within 24 hours and re-sent the same e-mail 24 hours later. I left a voice...
Forum: Store Forum
10-18-01, 09:03 AM
Replies: 26
Views: 1,921
Posted By rkaufmann

I too received an e-mail from DDD informing me of...

I too received an e-mail from DDD informing me of their error and offering a 10% coupon. Two points I'd like to make, first is DDD is very customer service oriented and even they do on occasion make...
Forum: Store Forum
10-17-01, 09:17 AM
Replies: 33
Views: 3,021
Posted By rkaufmann

I too received a notification it had shipped...

I too received a notification it had shipped yesterday and my credit card was charged. I contacted DDD via telephone and was instructed to return the item using "Return to Sender" and DDD would...
Forum: Store Forum
07-28-01, 02:20 PM
Replies: 146
Views: 16,063
Posted By rkaufmann

I've been thinking this thing through a bit more...

I've been thinking this thing through a bit more and here is what I've come up with. Even though we (the consumers) have received a verification of our order there really isn't a contract. And here...
Forum: Store Forum
07-28-01, 11:50 AM
Replies: 146
Views: 16,063
Posted By rkaufmann

In a nutshell -- consumer fraud protection laws...

In a nutshell -- consumer fraud protection laws protect the consumer from INTENTIONAL and DELIBERATE tactics meant to defraud the consumer. It does NOT cover mistakes at all. Any retailer that makes...
Forum: Store Forum
07-27-01, 11:56 PM
Replies: 146
Views: 16,063
Posted By rkaufmann

I'm not no legal eagle but it seems to me, that...

I'm not no legal eagle but it seems to me, that if a vendor offers a product for sale at a specific price, a buyer accepts that price then places an order and finally the seller puts in writing a...
Showing results 1 to 7 of 7


 
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