So was anyone able to cash in on this sale? I tried a couple of times over the weekend and it said my card would not work. I tried again this morning and the codes do not work.

Ditto.

^

Wait 48 hours and try again. I emailed customer service on Friday night after I was unable to open a new account because they were unable to validate my credit card. I have just received a reply that states that they are having a major techincal issue with their site. They suggested that I should wait 48 hours and try to open my account at that time. They stated that they feel that they should have the problem resolved by then.

I just sent them an email also asking about the problem. The bad news is that the sale codes don't seem to be working anymore. Maybe they will redo the sale since they were having problems.

I've been exchanging e-mails with Yourmusic since Friday, though calling it an "exchange" would suggest that we're communicating. When I reply by e-mail, I receive this back:

[[email protected]]: host cluster1.us.messagelabs.com[216.82.253.147] said: 553-Sorry, your email address has been blacklisted. Please 553 contact
BeMusic, Inc. to have yourself removed. (in reply to RCPT TO command)

So I've been sending my notes via the contact interface on their web site. Here is my chain of e-mails so far:

--------------------------------

I received this e-mail yesterday:

"We noticed you still have a great CD in your cart. Take advantage of
our special two-day sale: Buy 2 CD's from your cart and get 1 free! When
you're checking out, use promo code YMB2G1. Sale applies only to
single-disc items."

The code does not work for me. When I put any number of items in my cart
and enter this code in the Enter Promotion Code field, I get this error:

"The promotion code you entered is not valid. Please try again."

Can you fix it?

Regards,
Manos

--------------------------------

Re: Technical problems

Thank you for contacting yourmusic.com.

We were experiencing a technical problem with the sale offer, which we
are working to correct as quickly as possible. We appreciate your
patience and apologize for any inconvenience.

Please visit yourmusic.com again soon, and let us know if you are still
having trouble with your account.

Thanks for shopping at yourmusic.com.

Sincerely,

Carole Y.
Customer Service
yourmusic.com

--------------------------------

Re: Technical problems

In response to your e-mail from Carole Y., I am still having trouble with my account. Today the YMB2G1 code was not accepted. The error message stated "The promotion code you entered is not valid. Please try again." My attempt to reply to your e-mail also failed. Has the sale ended? If so, will you extend the sale to accommodate those who could not take advantage of it due to the technical problems?

Regards,
Manos

The B2G1 sale is back on. I just tried the code and completed the order, so the credit card issue seems to be fixed.

Thanks for the update, Doctor X. Too bad the punchcard has disappeared on my account.

Time to enroll. Thanks!

Thanks for the heads up, Doctor X. Mine went through as well.

Thanks, Doctor X. I had given up on an order I wanted to place, until I read your update.

I just got this e-mail:

-------------------------------------
Reminder - You Have 1 CD In Your Cart

We're re-sending this email to you because you may have experienced problems shopping with this special sale. We apologize for any inconvenience and have extended the sale through July 7th.

We noticed you still have a great CD in your cart. Take advantage of our special two-day sale: Buy 2 CD's from your cart and get 1 free! When you're checking out, use promo code YMB2G1. Sale applies only to single-disc items.
-------------------------------------

I just got an email from yourmusic

The email I received is for the 20% off sale but I assume the B2G1 sale is good through the 7th as well.

great minds think alike

Just to close the loop, here is my response from Yourmusic, received today. I think they handled the problem well by extending the sale. But this incident points out the inadequate computing resources they allot to this club. It routinely takes half a minute for their web pages to begin loading. A week-long breakdown for a web-based business is exceptionally poor performance. I hope someone over there sees the urgency of upgrading their resources.

Thanks to Doctor X for finding these codes the first time around.

---------------------
Re: Technical problems

Thank you for contacting yourmusic.com.

We have received your message regarding ordering on our website.

The problem has been corrected and the website is now functioning
properly. We appreciate your patience and apologize for any
inconvenience this may have caused.

Please try to place your order on the yourmusic.com website again using
the promocode. The promocode will expire on 7/7/07.

If you continue to experience problems with our site, please let us know
and we will do our best to resolve them. We will be better able to
identify the error you are experiencing if we know the exact text of the
message you are encountering.

Thanks for shopping at yourmusic.com.

Sincerely,

Becky Y.
Customer Service
yourmusic.com
---------------------

I got the exact email response from them this morning. I have also noticed that the site is very slow to load lately.

Thanks Manos for following up on this as well.

I've been away for a few days, so forgive my ignorance, but has the BMG Music thread been deleted? Was there a concern expressed by BMG?

It looks like it has been deleted! I just checked my post count and it has dropped(I had made many posts in the BMG thread, so that must be why my count dropped). This is a sad day.

I just noticed that as well. I know the thread was here over the weekend...

Can we start a new one? Or was this a "deletion from above"?

I asked about this in the Feedback forum( http://forum.dvdtalk.com/showthread.php?t=507152 ). It would appear that this thread was deleted by the threadstarter. We can either start up a new thread or ask a moderator of this forum to retrieve the old thread.

I'd guess it would be faster to start a new one (part IV). Will you do the honors?

I appreciate your vote of confidence, but I bow down to Doctor X. He's the man!

The reason I suspected moderator intervention is because this thread had also disappeared. I revived it by searching for more posts by Doctor X. This thread was listed under his old posts, and adding a new post revived the thread. But our BMG posts do not appear under our posting history.

I think this one dropped down because it had been so long since a new post had been added to it. I'll start a new BMG thread...

By the way, is anyone else having problems with yourmusic? The order I placed on 7/4 still has not shipped and a couple of cds that were backordered from the start of June finally shipped on 7/3 but still have not arrived.

I had an issue with a larger order that I placed during the B2G1F sale - it took about a week longer than normal, but it did eventually arrive. I just had my monthly order ship on Friday, and it already arrived today.

Does anyone have any new/working codes for yourmusic.com?