re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

At least the Internal Affairs trilogy is getting a release as well. More Hong Kong movie releases in the USA are always a good thing.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Agreed. They should have stuck with the all black X logo cover. Simplified without looking silly like this reincarnation. :thmbsdwn:

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Seeing as how the Infernal Affairs Trilogy is being released on BD only, I'll probably wait for one of the 50% off sales.

The Megastar BDs I've had on my shelves will be fine until then.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

How do we not have a Wes Anderson movie on 4K?

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Maybe a Wes Anderson 4K Movie is hidden next to the Boy with Apple painting from Grand Budapest Hotel? :D

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Almost all of them are under Disney control. Anderson obviously has/had some deal to have his films go to Criterion, but who knows how or if that applies to 4k.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I'll be happy when they finally give us Isle of Dogs!

I gather I'm waiting, like, 5 more years for French Dispatch. :p

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Finally received my Unobstructed View order from the June Criterion Sale and ALL four discs are scratched:

Elephant Man
Night of the Living Dead
The Killing
Doctor Strange Love

(the Shout Factory Wild at Heart in the box was fine)

I had also ordered Berry Lyndon of Amazon.com and it, too, had arrived scratched.

So, that's 5 Criterions in a row with some kind of damage.

What's going on over there?

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

^Ouch. That's insane.

I may have mentioned, in a previous post, that I had a damaged case, once. I would've lived with it, but it was a gift for my wife, and I knew it would irritate her. I emailed them about it and never heard a thing.

Hopefully, you'll have better luck, as your issues are (potentially) not simply cosmetic.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Cases were fine. Seems to have been scratched when placed in. One had a fingerprint. Reading up online, seems this is becoming far more frequent with Criterion releases.
Normally, I'd be fine with minor scratch on a USED disc but the amount you pay for Criterion (sale or otherwise) I certainly expect more.

I've contacted Unobstructed View to see about replacements and what that process might be. Considering it took two months to get this order (and now two of the four damaged discs are on Backorder) I gather it will be quite the wait.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

If you don't get a response, after about a week, do what I did... email Jonathan (the owner), and cc customer service.

If I'm getting my email dates right, I received my order within a day or two of sending that.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Unobstructed View just replied to my email regarding the scratched discs and how to obtain replacements with:

"Could you please send photos of the damage for our quality control"

However, no answer on how to get them replaced.

URGH!

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Sounds like they got a bunch of hosers running that place, eh?

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

So far, outside of longer shipping times then I am used to with Amazon, things have been alright. But now, oy, here's hoping I can get these things replaced without too much hassle.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

An update which is no update. No word back from the hosers. After being asked to send photos needed for "quality control" and sending them, I've heard nothing back from Unobstructed View regarding replacements for the scratched discs.

From Amazon, they stated the could not issue a replacement though did not state a reason as they're were multiple copies still available on the site. (Wonder if it has to do with me ordering on .com and not .ca)

At any rate, I contacted UV again last night as well as Criterion directly. I will also pop the owner a line like andicus.

Needless to say, as I have read online, their customer service is crap.

Hosers indeedy.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

That's a pity. I was hoping we finally had a realistic domestic alternative.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Agreed. The did write back last night with a return shipping label asking me to send back all contents. I had assumed they'd just send replacement discs but I'll box up the 4 blurays and send back hoping:
a) that the replacement shipment is delivered in a more timely fashion (unlikely as two of the films are now listed as BACKORDER).
b) that they don't just issue a refund as I actually would like these films and they are no longer listed at the sale price
c) the replacement discs don't arrive also scratched or in worse condition

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

https://cimg5.ibsrv.net/gimg/dvdtalk...a5b51953e9.jpg
https://cimg0.ibsrv.net/gimg/dvdtalk...812ee50c3b.jpg

Criterion's reply to the scratched discs (I attached two examples but the other two are pretty well the same):

Thank you for reaching out and flagging this for us. I have relayed your concerns to the relevant parties on our end for further consideration and investigation.

To help you minimize the discs you exchange, I did want to note that Blu-ray discs are fairly resilient and scratch resistant, meaning that cleaning will typically eliminate any minor issues and resolve most playback issues. Even if your disc is brand-new, cleaning the disc may be warranted. Here's the process, in case it's helpful:

• Apply water and soap to a clean microfiber or cotton-based cloth, hold the disc from its outer edges, and wipe the bottom surface of your disc (i.e. the shiny side) with your cloth by rubbing outward from the disc's center ring to its edges. Do not wipe the disc in a circular motion.
• Be sure to thoroughly dry the disc, as inserting a wet disc may damage your Blu-ray or DVD player - you can simply let it air dry, or wipe any moisture from the disc with a clean, dry microfiber or cotton-based cloth or tissue.

I understand the anxiety of seeing scratches on your discs, but it does not mean that the films are permanently damaged, especially when it comes to 4Ks and Blu-Rays, which are sturdy and can be cleared of smudges and slight scratches fairly easily with a gentle wash, using a little dish soap.

If you're unable to remove the scratches from these discs, please follow up with us and we may be able to offer further suggestions and/or a replacement disc if needed.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

:lol: Yep, good thing they clarified 'cleaning' the shiny said.

FFS. You pay enough for CC stuff. I sure hope they'll make good, once you tell them you couldn't wash out the scratches.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

On the subject of scratched blu-rays, I have a received a few new that came scratched, and it actually appeared that the discs had been scratched before the anti-scratch coating had been applied. These tend to affect playback. Light scratches in the disc's coating generally aren't a problem (at least in my experience, anyway).

Criterion isn't necessarily wrong, though. Some "scratches" are actually smudges and can be easily wiped off.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I basically wrote back stating:
1) The discs from Unobstructed view have been requested to be sent back to them for replacements (I sent those back yesterday)
and
2) Being a frequent purchaser of used blurays from Ebay, I am aware of cleaning scuffs ect and that these were scratches that were not able to clean. More so, I popped Barry Lyndon (the only one of the scratched discs I have left as it was from Amazon.com and they would not issue a replacement) in the player and it glitched 20 min in (after giving the disc a bath :p)

And, yeah, I agree, with the amount we pay for Criterion flicks I really expect scratch free discs. Hell, Lyndon had two fingerprints on the shiny side :p

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

UPDATE:
Criterion replied saying they would replace Barry Lyndon's scratched disc. I just need to send them a photo of the damage plus my name and date written on the front of it.

Side note: Really hoping we get new packaging for Citizen Kane down the road as I've read the recent one from them is pretty susceptible to scratches too. Then again, most of the discs I've mentioned were in digi-pack packaging (save for The Killing in a standard case) and they were all scratched soooo.... :shrug:

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

HUGE news! Too bad it is a title that already has a UHD release. I hope they can start working out deals for some of the non-Disney studio titles.

https://www.criterion.com/films/33246-wall-e?

https://cimg3.ibsrv.net/gimg/dvdtalk...7d1f687b67.jpg

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

this explains the late announcement for November, must have been trying to get the details wrapped up before then. November was already a killer slate of releases, this moves it to an all-timer.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Nice! My favorite Pixar film and my second favorite animated film (after Fantastic Mr. Fox).

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Disney and Criterion? *head explode gif*

I wonder how many meetings were held for every aspect of this.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Armageddon and The Rock coming next?

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I had trouble believing it was real at first. I saw it this morning on Facebook but I thought it was fanart and then just now I saw it on their official page.

I didn’t realize it already had a 4K release so I’ll gladly add this one. Always glad to see more animation in the collection and one of my favorites to boot.

I think this deserves a separate thread for people that might not read this one all the time, would the mods be okay with that?

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I don't really care about Criterion releasing Wall-E but hopefully Disney is open to licensing out other movies from their catalog especially fox movies.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Their announcement says that this is the first release in their collaboration with Pixar, so I can't wait for the CC release of Cars 2.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I wonder if they will avoid the Lassiter directed movies for now based on his ouster from Pixar.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I think we all knew there was going to be a Larry the Cable Guy and Criterion partnership sooner or later.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I did not have this on my 2022 Bingo card but I'm here for it.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

If (and it's a big "if") Criterion now has open access to the Disney catalog, I would expect them to go for The Straight Story sooner rather than later. Criterion has a very chummy relationship with David Lynch, who basically doesn't want to work with any home video labels other than Criterion anymore.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

I would trade all of your souls for the theatrical cuts of the original Star Wars trilogy from Criterion.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Literally the first movie I thought of when I saw the Wall-E news. The Straight Story has received BD releases in just about every country other than the US, Criterion would be making a mistake if they didn't make a go at it on UHD.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

This will never happen. Or at least not until Lucas is dead.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

which already has a 4K release. OK Criterion. Maybe get to some of those Wes Anderson movies....

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Am I gonna have to buy Fantastic Fox a third time?


Cause I will.

re: The Criterion Collection 4K/Blu-ray Discussion and Release Thread
 

Film Forum is screening new 4K restorations of the Antoine Doinel series later this month courtesy of Janus. Hopefully they finally upgrade the DVD set.
https://filmforum.org/series/the-fur...antoine-doinel