TGM

A week after reports first surfaced of misplaced discs in the Blu-ray edition of its Harry Potter giftset, Warner has kicked off a disc exchange program for affected consumers.

Though the studio has yet to issue formal comment on what exactly caused HD DVD copies of 'Goblet of Fire' to find their way into Blu-ray versions of its 'Harry Potter: Years 1-5 giftset, Warner has set up a dedicated phone line to deal with the issue, and has apparently begun sending out replacement discs.

According to customer service reps, the studio is sending out single-disc Blu-ray editions of 'Goblet of Fire' as a temporary measure while replacement discs matching the giftset are being manufactured. The studio will then send out yet another version of the disc, with artwork that matches the four other discs in the set.

Affected consumers wishing to participate in this exchange program should call 1-800-553-6937.

truelies

The most strange thing is the "special features" of this wrong HDDVD is in 1080i!
I think the normal selling HDDVD copy is in 480p.

sherm42

My set was fine. No mix-up. Not all sets were affected.

Drexl

Now hopefully they can do replacements for Blade Runner. Some of the BD sets have the Final Cut as the last disc instead of the workprint version (even though the disc is labeled as the workprint).

Then, I also hope they replace copies of The Song Remains the Same when they "officially" release it.