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-   -   Pirates of the Caribbean: CotBP BD framed incorrectly? (https://forum.dvdtalk.com/hd-talk/510469-pirates-caribbean-cotbp-bd-framed-incorrectly.html)

InnocentBlood 01-16-08 08:09 PM

now that the 3rd movie is out, i hope they put all 3 in one box together with the corrected version of the 1st movie.

DthRdrX 01-17-08 12:03 PM

I got the email from Disney about them mailing me the slip. I have to send them my copy of the disc. They also agreed to replace my "production error" copy of "The Prestige" if I send them the non-working disc. I'm very happy so far with how they are handling my problems.

PGHFlyer 01-17-08 05:42 PM


Originally Posted by Sweet Baby James
On the playing side of the bad disc, the ID # is 008740. On the corrected copy, it is 016570.

I have a 3rd mystery ID on my copy from TRU:

A0100894564-A911 / B911

I don't have my player yet, so I don't know if it is corrected or not.

bluetoast 01-17-08 09:38 PM


Originally Posted by DthRdrX
I got the email from Disney about them mailing me the slip. I have to send them my copy of the disc. They also agreed to replace my "production error" copy of "The Prestige" if I send them the non-working disc. I'm very happy so far with how they are handling my problems.

What's wrong with The Prestige? I'm getting it as one of my 5 free, want to be on the lookout.

dkny75 01-18-08 10:51 AM


Originally Posted by bluetoast
What's wrong with The Prestige? I'm getting it as one of my 5 free, want to be on the lookout.

There a few (very few) cases of discs that looked like they contained disc rot. It's been speculated that something went wrong with the hard coat.

Yavin 01-18-08 12:36 PM

Does anyone know what version of POTC:COTBP Buena-Vista is mailing out as part of the 5 free-by-mail rebate? I'm in Canada, by the way, if that matters.

Michael Corvin 01-18-08 01:21 PM


Originally Posted by jkzahn
I have a 3rd mystery ID on my copy from TRU:

A0100894564-A911 / B911

I don't have my player yet, so I don't know if it is corrected or not.

I'm going off memory, but my number was similar to yours and didn't match either of the above numbers. I went to chapter 3 to check the now infamous shot of the headless Norrington. His head was indeed intact.

cardaway 01-18-08 01:34 PM


Originally Posted by Michael Corvin
I'm going off memory, but my number was similar to yours and didn't match either of the above numbers. I went to chapter 3 to check the now infamous shot of the headless Norrington. His head was indeed intact.


Mine has the longer series of numbers as well. Wonder if this means there are three disc codes out there:

The screwed up original
A batch made quickly to replace the original.
A new third disc that goes with new copies shipped to stores.

PGHFlyer 01-18-08 05:16 PM

Great - thanks for the update!!

Bunker 01-22-08 09:52 PM

I received my reply e-mail today. Hopefully it shouldn't take too long to send in for my replacement disc.

neomatrix909 01-22-08 11:08 PM

can i purchase the fixed Pirates:CotBP in stores now? you know without the whole replacement issues.

cardaway 01-23-08 08:07 AM


Originally Posted by neomatrix909
can i purchase the fixed Pirates:CotBP in stores now? you know without the whole replacement issues.

Yes, but there is no way of knowing what disc is inside without watching the scene in question.

neomatrix909 01-23-08 11:36 PM

Amazon has Pirates:CotBP on sale for 19.99. you think they'll give me the fixed copy or you think it will be the one with the framing issues?

vnguyen 01-24-08 05:10 PM


Originally Posted by neomatrix909
Amazon has Pirates:CotBP on sale for 19.99. you think they'll give me the fixed copy or you think it will be the one with the framing issues?

I just received a copy from Amazon two days ago, and it was still the old mis-framed disc.

PlumPeach 01-27-08 01:27 PM

I sent the misframed disc out yesterday. Hopefully, it's a pretty quick turnaround.

mike2 01-27-08 02:16 PM

I still haven't mailed mine out yet. I've been lazy. What should I do with this index card? Give it to the post office clerk?

JayDerek 01-27-08 03:38 PM


Originally Posted by mike2
I still haven't mailed mine out yet. I've been lazy. What should I do with this index card? Give it to the post office clerk?

that's actually a decal...peel off the backing and stick it to the front of the envelope

mike2 01-27-08 03:52 PM

So send them the entire Blu-ray w/case artwork etc?

Anyone who got theirs back, was the new blu-ray sealed etc? Or do you think they just threw a new disk in & sent it back?

JayDerek 01-27-08 07:05 PM


Originally Posted by mike2
So send them the entire Blu-ray w/case artwork etc?

Anyone who got theirs back, was the new blu-ray sealed etc? Or do you think they just threw a new disk in & sent it back?

nope, all you need to do is send back the physical disc. I put mine in one of those paper disc sleeves, then bought a $.40 mailer envelope, put it in, and sent it out.

mike2 01-28-08 06:53 AM

Hmm It's just annoying me that it says send in its case.

The Void 01-31-08 07:19 AM

I sent my disc back about 2 weeks ago and got the replacement yesterday. I sent them the disc only and received the new disc in a paper sleeve. I verified it was the corrected version.

Don't send the case back, it says that on the form but that's because it is a generic form they use for everything. They are just replacing the disc.

mdc3000 01-31-08 05:02 PM

Just got my replacement disc in the mail, didn't have to send them the old one. :thumbsup:

darkside 01-31-08 11:10 PM


Originally Posted by The Void
I sent my disc back about 2 weeks ago and got the replacement yesterday. I sent them the disc only and received the new disc in a paper sleeve. I verified it was the corrected version.

Don't send the case back, it says that on the form but that's because it is a generic form they use for everything. They are just replacing the disc.

Cool. I finally sent mine off and just included the disc. I also sent a copy of the email along just in case. That specifically said disc only.

Mercury&Solace 02-01-08 12:20 AM

Got my replacement disc in the mail today, w00t!

DWilson 02-02-08 11:25 AM

I'm a little confused, -I've got the letter to fill out and it has an address on it, -and they sent a card with "Postage Due Unit" on it. How does this work? Obviously, I fill out the letter and enclose the disc, but how do I address this? Do I address the package as it states on the letter or do I attach the card? How does this work? I thought they'd send me a stick-on label....


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