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Blitz6Speed 06-14-06 06:38 PM


Originally Posted by wewantflair
Because the majority of retail consumers don't buy the cheapest item?

Customers buy what they perceive to be the greatest value item, not the cheapest item. This is a basic tenet of retail that is ignored in every one of these threads. Until we see the marketing, in-store kiosks, and product placement, we really cannot assume anything about how the customer will react to the BD products. In fact, as has been alluded to be elsewhere, we might discover that Toshiba seriously undervalued their players by pricing them so low, and there might be customer backlash against this when the BD players are released.

There are often unintended consequences of dumping your product on the market for less than it's worth; customers might have an innate/irrational prejudice against your item due to the "cheapness" they might come to associate with it.

I have a (admittedly anecdotal) story that should help elaborate. It was told to me during my last few days while working at Best Buy while in college. We were just rolling out the Reward Zone program. There were two initial test runs of the Reward Zone program. The first involved giving customers in Minnesota free Reward Zone cards and then tracking their purchases; response to the program was tepid at best. The company then began charging 10 bucks for a card and interest soared; by demonstrating that the card had value ($10), the customer was more likely to show interest in it. An interesting side effect occurred: too many RZ participants! Best Buy's solution was to raise the price to the threshold at which their target number of customers would participate.

To summarize, low price is not always the best option, especially when it comes to luxury items that customers buy as trophy pieces. Take a look at plasma tv stats - your best-selling brands aren't Samsung and LG, but Panasonic and Pioneer. These are being sold to customers who will never know how to set the black level on these sets, who will never be able to understand why the Panasonics and the Pioneers are better than the Samsungs. But the higher price point and the word of mouth from employees is often enough to steer people in these directions.

All this is for moot if the Toshiba winds up being a substantially better product than the BD players; however, those who say that price is a primary factor here simply do not understand retail pricing.

Intelligence!! I knew someone out there had some. Excellent post. Everyone excited about the price of the tosh dropping has no clue how bad that looks to the retail market.

pinata242 06-14-06 06:44 PM

I don't pretend to know all the intricacies of retail pricing, but I do know there's a difference between a free-$10 RZ program and $500-$1000 next-gen dvd player. The fact of the matter is that there's no discernible difference between the 2 formats except potential. I've always thought BR looked better on paper, but that's just numbers. This battle is going to be won in the trenches.

I also don't know anything about high-end vs. economical plasma set sell through numbers. But I understand the logic. If I'm going to pay a good chunk of money on something fancy, I don't mind going the extra mile for the "name brand" or the implied quality. I get it. Does that mean that's what's going to happen here? I don't know...

HD-DVD has the lead an easier entry point. Whether that works for or against them, I guess we won't know for a while. It seems crazy to me for Sony to even try to price a stand-alone BR player at 66% more expensive than their own PS3 which pulls double-duty. Sure, I think we all expect the PS3 to be a mediocre-at-best BR player, but that's not the point, is it? The point is penetration. Its meant to be a bonus to the consumer and a Trojan Horse in the war. Every PS3 will be reported as a BR player sold by Sony and those numbers will be used to influence studios and the public that the war is over.

I hate this shit. I have both a DVD-A and an SACD player and only a handful of each because they cannibalized each other. I only just got an HDTV and was looking forward to utilizing it to its full potential, but it looks like I'd be better off just getting a decent up-scaler and letting this crap work itself out.

Qui Gon Jim 06-14-06 06:57 PM


Originally Posted by wewantflair
Because the majority of retail consumers don't buy the cheapest item?

Customers buy what they perceive to be the greatest value item, not the cheapest item. This is a basic tenet of retail that is ignored in every one of these threads. Until we see the marketing, in-store kiosks, and product placement, we really cannot assume anything about how the customer will react to the BD products. In fact, as has been alluded to be elsewhere, we might discover that Toshiba seriously undervalued their players by pricing them so low, and there might be customer backlash against this when the BD players are released.

There are often unintended consequences of dumping your product on the market for less than it's worth; customers might have an innate/irrational prejudice against your item due to the "cheapness" they might come to associate with it.

I have a (admittedly anecdotal) story that should help elaborate. It was told to me during my last few days while working at Best Buy while in college. We were just rolling out the Reward Zone program. There were two initial test runs of the Reward Zone program. The first involved giving customers in Minnesota free Reward Zone cards and then tracking their purchases; response to the program was tepid at best. The company then began charging 10 bucks for a card and interest soared; by demonstrating that the card had value ($10), the customer was more likely to show interest in it. An interesting side effect occurred: too many RZ participants! Best Buy's solution was to raise the price to the threshold at which their target number of customers would participate.

To summarize, low price is not always the best option, especially when it comes to luxury items that customers buy as trophy pieces. Take a look at plasma tv stats - your best-selling brands aren't Samsung and LG, but Panasonic and Pioneer. These are being sold to customers who will never know how to set the black level on these sets, who will never be able to understand why the Panasonics and the Pioneers are better than the Samsungs. But the higher price point and the word of mouth from employees is often enough to steer people in these directions.

All this is for moot if the Toshiba winds up being a substantially better product than the BD players; however, those who say that price is a primary factor here simply do not understand retail pricing.

If this is true, then why is WalMart, who has made its fortune selling cheap products the biggest retailer in the world? Why are there dollar stores all over the place?

People DO buy the cheaper item. Snobby show offs equate price tag with quality.

Blitz6Speed 06-14-06 07:37 PM


Originally Posted by Qui Gon Jim
If this is true, then why is WalMart, who has made its fortune selling cheap products the biggest retailer in the world? Why are there dollar stores all over the place?

People DO buy the cheaper item. Snobby show offs equate price tag with quality.

When do people who shop at the 99 cent store have to do with HD films, which are a luxury. People who buy low grade will not be intrested in better picture quality then DVD. Oh, and they wont have the cash for it, as evidenced by shopping at the 99 cent store.

P.S. - Does this mean you consider HD-DVD Owners in the same rank as 99 cent store shoppers?

Paul_SD 06-14-06 08:03 PM

guess this means the $800 HD-XA1 should be outselling the $500 A1?

or do people actually research these kinds of things before making a purchase?

bboisvert 06-14-06 09:09 PM


Originally Posted by Blitz6Speed
People who buy low grade will not be intrested in better picture quality then DVD. Oh, and they wont have the cash for it, as evidenced by shopping at the 99 cent store.

That's the same argument that was used with VHS people... that they won't care about the improved quality of DVD, they don't care, etc. When players got cheap (and movies started showing up at the aforementioned 99 cent stores), people bought DVD players like hotcakes.

People do (sometimes) equate price with quality. But when the 'cheap' player is already $500, your dealing with price scales that are out of reach of most people anyway. Your average joe consumer will opt for the cheaper HD-DVD option every time, once/if he decides to take the plunge. That's the same person who bought his HDTV at Wal-Mart (and I know several of these people).

wewantflair 06-14-06 09:26 PM

You mean like how average joe consumers opt for the cheap Creative Labs, Dell, iRiver, etc. mp3 players over the more expensive and less functional iPods?

Mhm.

I will say it again - Pricing has far, far less to do with this battle than people think. Toshiba has several advantages (a functional, available product, for starters:)) but pricing is simply not one of them, at least in the short term.

Adam Tyner 06-14-06 09:41 PM


Originally Posted by wewantflair
You mean like how average joe consumers opt for the cheap Creative Labs, Dell, iRiver, etc. mp3 players over the more expensive and less functional iPods?

...but the difference there is that when people think mp3 players, they think iPod. I would argue that neither HD DVD nor Blu-ray are synonymous with high-definition video in that same way.

pinata242 06-14-06 10:03 PM


Originally Posted by Adam Tyner
...but the difference there is that when people think mp3 players, they think iPod. I would argue that neither HD DVD nor Blu-ray are synonymous with high-definition video in that same way.

I would argue that HD-DVD *IS* synonymous with high-definition video in a very recognizable way that Blu-ray is not. I mean, what goes with an HDTV better than HD-DVD?

wewantflair 06-14-06 10:04 PM

The iPod didn't start out that way, and right now, nobody even knows about HD-DVD (or BD) except for the fringe like us- which is why I suggested that factors such as branding, in-store kiosks, marketing, etc. are far more significant than price.

Supermallet 06-14-06 10:27 PM


Originally Posted by pinata242
I would argue that HD-DVD *IS* synonymous with high-definition video in a very recognizable way that Blu-ray is not. I mean, what goes with an HDTV better than HD-DVD?

It's far too early to tell which format, if either, will become synonymous with next-gen video.

pinata242 06-14-06 10:43 PM


Originally Posted by Suprmallet
It's far too early to tell which format, if either, will become synonymous with next-gen video.

The point was a high-definition tv is known as an HDTV, as is the cable/sat/ota signal that transmits high-def video. HD-DVD has "HD" in the name. To the unwashed masses, that is exactly synonymous with high-definition movies. It will be a very monumental task indeed for Blu-ray to trump having HD in the name alone.

Supermallet 06-14-06 10:50 PM

I got your point, but when it comes to the unwashed masses, logic goes right out the window, so I'm not giving anything the benefit of the doubt. :)

pinata242 06-14-06 10:54 PM

:lol: Touche. I just wish I didn't have to wait for the dust to settle, but I can't bring myself to drop the cash yet.

Supermallet 06-14-06 11:01 PM

I actually bit on Amazon's buy 3 BD or HD discs and get 10% off all HD purchases for a year. I'll be getting a PS3, so I'll play BD on that, and if the format fails, at least I'll have gotten a discount on the discs I picked up. :)

DthRdrX 06-15-06 01:55 AM

The poster on AVS that got the Samsung BR player and 4 movies is saying he think Terminator looks the best, over the Fifth Element! SSpears is saying a few of the titles are indeed only 16-18 mbps. :( Hopefully they get those 50 gb discs sooner, rather than later.

Burnt Thru 06-15-06 01:57 AM


Originally Posted by pinata242
I would argue that HD-DVD *IS* synonymous with high-definition video in a very recognizable way that Blu-ray is not. I mean, what goes with an HDTV better than HD-DVD?

Initially name recognition is in favour of Toshiba's format, no doubt. But look at who is making those HDTVs: BDA companies for the most part such as Pioneer, Panasonic, Sony, etc. Isn't there every chance they'll start advertising BD with their TVs (stickers, banners, in-store set-ups) which are selling now in their millions. Focusing on the consumers most likely to buy into HD optical media, rather than the scatter-gun approach of broadcast advertisments. Where will HD DVD be getting similar targetted marketing from? So far it looks as though Toshiba might have to finance their marketing campaign singlehandedly!


Originally Posted by pinata242
It seems crazy to me for Sony to even try to price a stand-alone BR player at 66% more expensive than their own PS3 which pulls double-duty.

My own decision making process completely agrees with that reasoning. On the other hand there are still DVD players more expensive then PS2 and Xbox/360 (which are not bad players themselves) so clearly there's a market for perceived quality. That market seems to overlap to a great extent with the early adopter market who will be purchasing (or not) early in this format's life cycle.

Supermallet 06-15-06 02:01 AM


Originally Posted by Burnt Thru
Initially name recognition is in favour of Toshiba's format, no doubt. But look at who is making those HDTVs: BDA companies for the most part such as Pioneer, Panasonic, Sony, etc. Isn't there every chance they'll start advertising BD with their TVs (stickers, banners, in-store set-ups) which are selling now in their millions. Focusing on the consumers most likely to buy into HD optical media, rather than the scatter-gun approach of broadcast advertisments. Where will HD DVD be getting similar targetted marketing from? So far it looks as though Toshiba might have to finance their marketing campaign singlehandedly!

Sony is already offering a copy of The Fifth Element free when you buy their player (even though it isn't coming out until August), so I would not be surprised if we saw some bundle deals where you buy an HDTV and a BD player and get three movies free. Or buy just the player and get one.

mbs 06-15-06 02:22 AM


Originally Posted by Burnt Thru
On the other hand there are still DVD players more expensive then PS2 and Xbox/360 (which are not bad players themselves) so clearly there's a market for perceived quality.

Wow. The PS2 is easily one of the worst DVD players I have ever seen. Much worse than the $20 Cyberhome players, that is for certain.

Note: I'm not trying to say anything about the PS3.

Burnt Thru 06-15-06 03:12 AM

I meant Xbox/360 aren't bad players. Probably should have been a little clearer.

Qui Gon Jim 06-15-06 05:34 AM

Laughable. Of course I wasn't equating an HD-DVD player with a 99 cent item. I was simply refuting, with evidence, your point that people don't care about price when the largest retailer in existence made its fortune on exactly the opposite concept.

Unless BD can show a huge difference in quality side by side with HD-DVD, then the gulf in pricing is HUGE.

wewantflair 06-15-06 07:31 AM

Excepting the fact, of course, that the Wal-mart example is a complete red herring.

The example was about the value a particular product is perceived to have, and not a retailer who is known to have low prices. Thus, the consumer might perceive Wal-mart to have the lowest price on a particular item (even when it does not), but does not assign any additional value to the individual items he purchases there.

Why does a person value the clothes he/she buys at Bloomingdale's, Filene's, and Nordstrom's more than those he buys at K-Mart, Wal-mart, and TJ Maxx?

Put half the shit side by side, and there is no difference. But to the customer, presentation equals quality. It's the iPod example dressed differently.

None of this might have any difference, as Sony could completely flub this launch and end up giving the Toshiba added value.


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