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I told an eBay customer of mine to boil the DVD...

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I told an eBay customer of mine to boil the DVD...

Old 12-03-05, 11:51 PM
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I told an eBay customer of mine to boil the DVD...

So I sold a Snow White DVD to someone last week for around $21/after shipping, which was damaged as stated in the auction. The case didn't close all the way, the inserts were not included, and the disc itself was scratched, but it did play in the DVD players I tested it in here. I made sure to include pictures, and to say all of this in the auction.

Anyway, they got the DVD, left me positive feedback, but a few days later, they emailed me letting me know that in the one DVD player they tested it in, it skipped about halfway through. They were nice about it, and asked what could be done. I told the person to try it in a few other players, and if it still has problems, well, here is what I replied with:

Ok, let me know when you try it out on a few other players. One of the things you should try, and I know this will sound very, very odd, is boiling it. Just bare with me:

Take a pot of water, put it on the stove, and bring it to a boil. Once you have the water boiling, use something to drop the DVD into the water (data side down), and leave it in there for 2-3 minutes. Then take it out, pat it dry with a very soft cloth (a soft paper towel is fine), and then once it is dry try it in the DVD player once again.

If that doesn't totally fix the problem, you will more than likely see at least some improvement. If it didn't totally fix it, then boil it again 2-4 times, testing it after each time. If this method will work on a DVD, it should fix it by the fifth time at the most...I've never had to do this more than three times to fix any of my problems though.

Like I said, I know this sounds weird, and it sounds like it would damage the DVD, but trust me, it will not. This is a well known method for fixing problems with DVDs with light scratches. I've been using this method for years, and never once has it damaged a DVD of mine.
I thought for sure the person would reply saying that I was insane, demanding a refund (which I would have gladly given, that's no big deal), but instead the sent me this:

Thank You so much I tried the boiling and it worked great. Thanks for the help
Would any of you have suggested the boiling method, or does that seem just a bit too weird? All of what I said is true, it is a well known method that a ton of people use.

I was just amused that the other person didn't think I was insane.
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Old 12-03-05, 11:55 PM
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I never heard that before. I can only imagine the look on customers faces at work if I told them about it when they return damaged dvds
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Old 12-04-05, 12:05 AM
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You're crazy. Boil the DVD?
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Old 12-04-05, 12:19 AM
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Originally Posted by Fincher Fan
You're crazy. Boil the DVD?

I've heard of it too. About ready to try it myself on my LOTR:FOTR theatrical disc. It skips and locks up on several different players just after the fellowship leaves Rivendell. Since I see used copies all the time for cheap, I'm thinking it'll make an okay guinea pig.
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Old 12-04-05, 12:25 AM
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Putting your scratched vinyls in the microwave for 2 minutes does wonders too....or so I hear.
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Old 12-04-05, 12:29 AM
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Never heard of it. I would have thought you were messing with me.
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Old 12-04-05, 12:29 AM
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Originally Posted by Rockmjd23
Putting your scratched vinyls in the microwave for 2 minutes does wonders too....or so I hear.
Awesome! So that method is used for something other than curing a kitten's cold?
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Old 12-04-05, 01:06 AM
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It also works well if you add some beef and vegetables. Serve it in a warm bread bowl.
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Old 12-04-05, 01:29 AM
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What I want to know is who is the first person to think of this solution and WHY??
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Old 12-04-05, 01:34 AM
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Reading this thread title, I thought for sure the buyer had messed up.
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Old 12-04-05, 01:36 AM
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God I remember the rash of bad Xbox discs that could only be cured with the boiling method. Especially those Official Xbox Magazine discs. It works like a charm if you do it correctly. Got to love DVDs made in Mexico.
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Old 12-04-05, 01:36 AM
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I remember an old post about this method a few years back. Thought it was insane but if it works......
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Old 12-04-05, 01:37 AM
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Damn, I never thought of trying this with those shitty Universal DVD-18s. I have to give this a shot in the morning.
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Old 12-04-05, 01:40 AM
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I've boiled a couple XBOX magazine discs and it's worked.
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Old 12-04-05, 02:22 AM
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I boil discs from Netflix that skip and pixelate in spots. Hasn't failed me yet. I read about it on this forum in a thread about fixing scratches on discs awhile back.
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Old 12-04-05, 02:45 AM
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How long do you boil them for?

= J
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Old 12-04-05, 04:54 AM
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I've never heard of this, but sometimes crazy stuff does work.

Does this also work for Cd's that skip too?
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Old 12-04-05, 05:18 AM
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Good lord! I wonder what this actually does? It sounds suspisciously like it does something to one of the layers by reaching a melting point...

I'd have thought that it did horrid things to the plastics - thermal stress, moisture penetration.

I think I'd use it as a last resort - send scratched discs to a professional service to have the surfaces repolished!

It would be interesting to see whether it worked on those awful DVD-18's though - which are also from Mexico...

Do you bring the water to boiling point, take it off the heat, and then put the disc in, or do you leave the water simmering with the heat on after you've put the disc in - like boiling an egg?
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Old 12-04-05, 05:18 AM
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Originally Posted by Tarantino
How long do you boil them for?
OP says 2-3 minutes.

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Old 12-04-05, 05:49 AM
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I have done this and it works. I pulled the water off the heating element, and then carefully slid the disc into the water. I waited a few minutes and then emptied the pot into a colander. I dried it using a soft cloth, wiping in straight lines from the center to the edge.

It fixed the disc.

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Old 12-04-05, 07:03 AM
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Originally Posted by TomOpus
I've boiled a couple XBOX magazine discs and it's worked.

I do this very often with the Xbox Demo Discs and it works very well.

This methods is being done for a long time and I'm surprised that everyone hasn't realize it yet.
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Old 12-04-05, 07:50 AM
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Yes, I've done it a couple times with used Playstation games, and it actually works... dunno maybe it just gets dust that cleaners cant
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Old 12-04-05, 08:01 AM
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CLEANING DVD RECIPE:

1 DVD
2 teaspoons of salt
1/2 garlic clove

Heat water at medium temperature till boil.
Add chopped garlic and salt.
Add DVD to boiling water. Keep on stirring to avoid DVD sticking to pot.
Turn off after 3 minutes. Let cool and play DVD chilled.
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Old 12-04-05, 08:02 AM
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Damn guess Ill have to try this out, I've had my Double Indemnity disc sitting around gathering dust because of a light scratch or 2 that always skips halfway through.
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Old 12-04-05, 08:32 AM
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Fascinating. Probably has a similar effect to those professional cleaners.

Now, with the boiling method, does it make crappy movies better?
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