Official I got my BTTF replacement discs
 

I got mine today and here are some pics.

http://homepage.mac.com/brianm/.Pictures/bttf/box.jpg
The box it came in and it was shipped by US Postal Service

http://homepage.mac.com/brianm/.Pict...tf/openbox.jpg
A shot of the way it was packed

http://homepage.mac.com/brianm/.Pict...ackingshot.jpg
No packing showing

http://homepage.mac.com/brianm/.Pict...f/discshot.jpg
Shot of the discs. They do have V2 on the fine print on the bottome of the discs.

If this is one too many BTTF threads then please lock.

Good to hear - :up:

Nice--I might think about sending mine in now...

Thanks for the great pictures! It looks like the packaging is much better than many of us feared it would be(thank you, Universal). Hopefully, we will all be getting our replacements soon.

Thank you very much.

As far as locking this thread, I think of the many BTTF threads, this is the only one that should remain. It gives definitive word that puts to rest the INSANE amounts of speculation in the other threads. Thanks for the fantastic pics - now all I have to do is wait.

Got mine on Friday. :)

I am being a n00b here, but what's wrong with the original dvds, and are the current prints okay?

Guess I'll send mine in and ask for the replacements now.

Anyone repost the phone number here?

Does anybody know if the V2 disc of BTTF get in stores yet?

You can call Universal at 888-703-0010 for information on thereplacement process.

Got mine today as well. Same packaging. My postmark was on April 1st and I got it today which seems kinda long for a 45 minute drive from where it was mailed. :)

Is this the address you sent your discs to?

Back to the Future DVD Returns
PO Box 224468
Dallas, Texas 75260

That is the what is in an e-mail I recived from them back in January anD I was wondering if it was still correct.

yes

I just called the number above and they are sending me a pre-paid enevelope to mail my discs back. They said the product is Now Available and shipping! Woo hoo...!

Received my discs today.

I haven't been really following the whole issue. How long is the time between the fone call and the mailing of the pack for the discs? I'm in California. And also, I have a lot of bubble wrap back home and some extra jewel cases to spare. Can I just skip the fone call and mail them to the address above or is it really part of the process? Thanks.

Don't package the discs in anything, pop them in an envelope, include a letter with your name, mailing address, phone number and the reason you're sending them back.

And we get a couple nice clear jewel cases too. Those clear ones are hard to come by. :D

I noticed there is a phone number in the packing list in the picture.

792-293-5903
M-F: 9-5pm CST

Anyone knows what it is for? I want to check the status of my exchange and 888-703-0010 seems to be the number for requesting a return mailer only.

It is to contact them for additional questions. They also provided an email address. I noticed the phone number you wrote was wrong. It should be the following.

972-293-5903

universalstudios&[email protected]

Sweet! Now i can send mine in!! BTW Muah'dib how did you send yours in, threw them in the envelope or did you put them in something special?

Just threw 'em in an envelope and sent them. Didn't worry about packing them well at all. They will just destroy the discs when they get them anyways so it doesn't matter if they get all scratched up in sending them to Universal.

When are we going to be able to order these online?

I guess I will have to pull my Pre-paid mailing bag out from under the DVD player so I can mail out the two "Bad" DVDs.

Not a real big deal to me, but I will do it because I can.

WHY??
 

What is the problem with the original discs? Is there something I should know about here?

Re: WHY??
 

The widescreen was incorrectly framed, cutting off some of the picture

OK
 

I guess I will have to take a look at this and see. Is this common and is it easy to see if your disc is one of the ones needing replacement?

Re: OK
 

Should be
http://www.gluxx.de/zidz/img/newsws07b.jpg

Your current DVD
http://www.gluxx.de/zidz/img/newsws07c.jpg

Should be
http://www.gluxx.de/zidz/img/newsws08b.jpg

Your current DVD
http://www.gluxx.de/zidz/img/newsws08c.jpg

Great!
 

You have been very helpful. I will take a look tonight. I guess I was just so happy to finally get the movie on DVD I didn't pay any attention.

I guess I was misunderstood. What I was asking is that I have not bought BTTF yet. I am waiting for the new release to hit stores. I wanted to know if they have shopped the new retail package with V2 in it yet. Thanks

It's really easy to tell... if you own the widescreen set, it needs replacement. ;)


All of the widescreen sets are incorrectly framed. They have *just* now fixed it and I don't think any of the corrected sets have even hit stores yet.

Well - I'll be enjoying my corrected V2 in a few days.

Good luck getting them at a retail store soon. I imagine it'll be a few months before they start hitting shelves.

Just called to get my mailer, and they are still reading the "disclaimer" before they take your address.

One new thing they have added, though, is this statement:

"Please be advised that replacement discs have started shipping."

I don't know why they think this is so important, but the guy repeated it twice, so there must be some significance.

Re: WHY??
 

Heheheh - he doesn't know about the 3 seashells.

Got my replacement discs in the mail last night.

-Jason

I live in Central Jersey and I got my discs today. I shipped them out at the end of January.

Sorry but can you still send discs in? And are those the only two major misframed shots?

Yes, you can still send discs in.

And, there are a few other shots that are misframed. (One that leaps to mind is a shot that is supposed to focus on the hoverboard, yet the hoverboard is completely cut off the bottom of the frame.)

Even if they were the only two, and they didn't bother you, I'd send in for the replacements just to teach Universal a lesson. They knew about the problem before they shipped, but didn't want to miss the big holiday rush.

I'm waiting till the V2's hit the stores, and even then I'm going to shop around.

I got my replacements today!