Amazon.fr is the worst. Where else can I buy R2 DVDs?
05-12-04, 04:39 PM
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Amazon.fr is the worst. Where else can I buy R2 DVDs?
While I do love Amazon.com and Amazon.ca for their customer service, I do hate Amazon.fr based only on a single transaction.
Could you please recommend me some other sites (that ship to the US) where I can purchase R2 DVDs (French)?
Here is the story: I placed an order for several DVDs and used the promotional coupon for new customers the most part of which somehow applied to the cheapest DVD (discount didn't work as it usually does with Amazon.com, each DVD was just discounted for some amount). In several days part of my order was shipped but this single DVD mentioned above. I had been waiting patiently for it for 2 months and exactly at the day it was supposed to be shipped they cancelled the DVD from my order and emailed me that the title was not available any more. Although it still shows as available (ships in 3-4 days) on their site (even the price lowered a little) I thought "fine" and decided to ask for a substitute (another DVD that is ~EUR2 cheaper than the one they cancelled) to save on shipping (as they did charge me the shipping for the entire order plus for each DVD).
When they emailed me that it was "technically impossible" and I politely suggested creating a separate order (actually the way it was as they did separate the DVD from the other 3 I ordered), yes I did want to save the discount, to my astonishment their reply was: they wouldn't mind if I go shop elsewhere. That is the worst customer service I've seen in my life!
Could you please recommend me some other sites (that ship to the US) where I can purchase R2 DVDs (French)?
Here is the story: I placed an order for several DVDs and used the promotional coupon for new customers the most part of which somehow applied to the cheapest DVD (discount didn't work as it usually does with Amazon.com, each DVD was just discounted for some amount). In several days part of my order was shipped but this single DVD mentioned above. I had been waiting patiently for it for 2 months and exactly at the day it was supposed to be shipped they cancelled the DVD from my order and emailed me that the title was not available any more. Although it still shows as available (ships in 3-4 days) on their site (even the price lowered a little) I thought "fine" and decided to ask for a substitute (another DVD that is ~EUR2 cheaper than the one they cancelled) to save on shipping (as they did charge me the shipping for the entire order plus for each DVD).
When they emailed me that it was "technically impossible" and I politely suggested creating a separate order (actually the way it was as they did separate the DVD from the other 3 I ordered), yes I did want to save the discount, to my astonishment their reply was: they wouldn't mind if I go shop elsewhere. That is the worst customer service I've seen in my life!
05-12-04, 05:52 PM
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