Here are 2 posts from Ken over at Home Theater Forum

With kudos to Sonja for a very imaginative story, let me say that if we have legal problems, it's news to me.

We have been adamant in our support of copyright protection, refusing to include spines in our cover images, and prohibiting bootleg titles in our database. We have no plans to eliminate cover scans from our premium features. The studios have been supportive of our efforts, with many pre-release titles added by studio employees directly.

Future enhancements to our copyright protection are planned, but they will not significantly impact owners of the original DVDs, and they're completely unrelated to our server issue.

The main reason for our extended downtime is that we were forced to have our old server shipped to us for repair before we could access the current data. That is done, and the copy/reinstalls are well under way.

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Lance, our approval process is under constant internal review, and we've given much thought to opening it up to all users/an open committee/etc. For now, we use a staff of part time evaluators who are paid a commission per evaluation. As new evaluators are brought on and trained, we sometimes experience a dip in accuracy; we plan a double-check system as soon as we get 100% caught up in volume.

I apologize for the infrequency of my responses, but I am currently on a cruise, having left just before the site went down, and the Internet connection on board is spotty at best.

- Ken

I was able to add 1 new title to my collection. It was able to download the profile info from the server, but failed to download image.

The 2nd title failed to add correctly. Both profile and image failed to download.

All right I have listened to both Josh and Jough just about long enough. You both need an attitude adjustment in a positive manner. Do us all a favor and stop using your copies of DVDProfiler; the user community will be better off without either of you.

Skip

Also, I just logged on to dvdprofiler web site and their message has changed. Here is the new message describing the reason for the down time is due to hardware problem:

DVDProfiler.com is temporarily unavailable. We experienced a serious hardware failure and are working to resolve the issue.

Our new servers are in place and in the process of configuration and restore. As portions are reinstated and tested, they will become available.

Restore of full functionality is expected by end of day Monday.

Thank you for your patience and concern. Please be assured we are taking the necessary steps to prevent future service interruptions.

For the heck of it i decided to try and add a few titles to my profiler just now. Well 1 title added fine that being rain man but then it stopped functioning again. I am looking forward to monday

I was able to add 17 titles out of 30.

Seriously, I think IVS is behind some of the biggest scandals of the century. The truth is out there.

K

Well only 2 days to go now..

When I saw the message on their web site that it would be up on Monday, there was a rush of relief. I have four DVD's waiting to be added. Don't tell me that collecting is not addictive.

All the negative comments in this thread are from irritated DVD junkies like myself.

I'm really only irritated because they lied about the severity of the outage, and weren't up front about it on their web site when it was back up (which was pretty quickly - the next day there was the temporary message).

The product is okay - not perfect but the latest versions have been much faster and less buggy. It's still the best DVD-centric database out there.

It wouldn't have mattered since you misread it to begin with, Josh. I love how you ignore the fact that I disproved your assertion that IVS lied in their screen saver by attacking the fact that you don't like the wording. Are you incapable of just admitting that they did not lie?

Jough, this post of yours is just plain silly. It said "Check back in a few minutes,", not "We will be back up in a few minutes.". This has been pointed out numerous times and yet you continue to misquote IVS. Apparantly you prefer to lie about what they said. Further, maintenance includes repairs, which are obviously necessary to maintain something.

At home I am on Starpower dialup service. At work I use Verizon DSL. I still have not been able to download two profiles or any images. But, I am patient.

This thread is getting long, and it looks like the situation is on its way to normalizing, so closing thread.

EPKJ, from just a quick browsing of this thread, it seems like you're being unnecessarily argumentative and hostile to other members. I suggest taking a gentler tone.