Coming Soon...The All-New Columbia House.com
#76
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Join Date: Jan 2008
Location: Palmdale, CA
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Originally Posted by Bobaray
Was going to take your advice, but just received an e-mail from them saying that my order was shipped. Really strange.... at the bottom of the e-mail Columbia House stated that although my invoice would show $119.76, I should ignore this; the amount that I would be charged would be $35.44!!
Just checked my Columbia House account and I now have -$4.00 in funcash! It also shows that I owe $35.44 (even though I have a credit card on file). The new site doesn't seem to show a list of charges to my credit card like the old site did.
Just checked my Columbia House account and I now have -$4.00 in funcash! It also shows that I owe $35.44 (even though I have a credit card on file). The new site doesn't seem to show a list of charges to my credit card like the old site did.
#77
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Join Date: Apr 2007
Location: South Cackalacky
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now that i can finally get logged into my account i've had 2 very odd things happen---
first, i keep getting a message that my gmail address that i've been using for 2 years or so is undeliverable and can't be accepted
second,when trying to make a payment with my credit card it says my address that i have lived at for over 2 years is incorrect no matter what way i enter,including exactly how it's listed on my credit card account
the new site has been nothing but trouble (count me among those who have had all my old accts reactivated again) and once i'm able to fulfill my obligation and hopefully pay my account off i'm done until they work out all the kinks
now,if i can only find a ph# to contact cust service to clear up my credit card issue....
first, i keep getting a message that my gmail address that i've been using for 2 years or so is undeliverable and can't be accepted
second,when trying to make a payment with my credit card it says my address that i have lived at for over 2 years is incorrect no matter what way i enter,including exactly how it's listed on my credit card account
the new site has been nothing but trouble (count me among those who have had all my old accts reactivated again) and once i'm able to fulfill my obligation and hopefully pay my account off i'm done until they work out all the kinks
now,if i can only find a ph# to contact cust service to clear up my credit card issue....
#78
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Join Date: Jun 2008
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I had the same thing happen with my gmail account and credit card billing info.
For the email I fixed it by just entering it again.
For the billing address I had to change my city to the nearest major city.
For the email I fixed it by just entering it again.
For the billing address I had to change my city to the nearest major city.
#79
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Join Date: Apr 2007
Location: South Cackalacky
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Originally Posted by FrehleyCat
I had the same thing happen with my gmail account and credit card billing info.
For the email I fixed it by just entering it again.
For the billing address I had to change my city to the nearest major city.
For the email I fixed it by just entering it again.
For the billing address I had to change my city to the nearest major city.
as far as payment i just called and paid over the phone--i don't know if it had anything to do with me using my Discover card but otp worked just fine
i WAS able to place an order using a b1g1 free code so i was happy about that
#81
DVD Talk Hall of Fame
^ Not that I can see. But the new "Upcoming Releases" list has some advantages for me: It splits TV from movie DVDs and it allows a listing of 100 at a time, a big convenience. They also have been placing new additions at the end of the list, although that could change. I find the new format easier to use.