Lost my funcash with new year
#1
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From: Texas
UPDATE: Lost my funcash with new year
Has anyone had any luck getting columbia house to reinstate their funcash into the new year? I had about $38 dollars in funcash almost all completely earned in december. It isnt much but still its several DVD's, if anyone has any insight let me know? thanks
*UPDATE*
I received a response from a CSR that to prevent this misunderstanding i have been credited the $38 in funcash. I think that its awesome they would do that, considering they didnt have to. Its just their policy kind of sucks for December purchases.
*UPDATE*
I received a response from a CSR that to prevent this misunderstanding i have been credited the $38 in funcash. I think that its awesome they would do that, considering they didnt have to. Its just their policy kind of sucks for December purchases.
Last edited by michaema; 01-22-07 at 12:23 PM.
#3
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CH decided to play hardball this year. In the past, they would extend FC for a few extra months or they would let you keep $10 of your FC for the new year. This year, they dumped it all.
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From: Texas
Originally Posted by Sweet Baby James
CH decided to play hardball this year. In the past, they would extend FC for a few extra months or they would let you keep $10 of your FC for the new year. This year, they dumped it all.

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I considered spending mine, but it was only $10 and any movie I buy with it would end up being about the same price as normal anyways.
I can't imagine you have too much chance of getting it back since it's clearly stated it's good until the 31st.
I can't imagine you have too much chance of getting it back since it's clearly stated it's good until the 31st.
#7
DVD Talk Legend
You need at least around $20 in FC to make it worthwhile, unless you find one of the box sets or something that's at a lower price in the FC cart, and the $10 actually makes it that much better. For example, that's how I got the Film Noir Collection Vol. 3. With $20+, you can get many of the normal DVDs for just a few bucks, $2 or a little more.
#9
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This was my first time getting any funcash, but I had it from about December 19 to the 31st. Then poof. I never noticed it was so short lived and think the program sucks.
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From: Mayberry, NC. Really, it is
Originally Posted by tasha99
This was my first time getting any funcash, but I had it from about December 19 to the 31st. Then poof. I never noticed it was so short lived and think the program sucks.
#11
Originally Posted by tasha99
This was my first time getting any funcash, but I had it from about December 19 to the 31st. Then poof. I never noticed it was so short lived and think the program sucks.
Do I think it's a bad program? Not really, but CH should re-think their policy and do a carryover for any earned during December, especially during years like '06 when there were LOTS of incentives to purchase and thus earn large amounts of FC. While tempted, I forced myself to not take advantage of a couple of good sales the last week of December because of possible problems with FC carryover.
The other side of this is that a lot of us regularly cycle accounts and don't usually earn more than $2-$3 before closing the account. In those cases... who cares about FC as that amount only equates to free shipping on a single selection? Account cycling is a much better return for the money.
#12
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I placed an order on 12-31-06 for a bunch of those cheapie MGM titles that resulted in $16 of Funcash. Sadly, I never saw the Funcash. I didn't get the usual immediate appearance of Funcash in my balance after placing the order, and then it just never appeared. To add insult to injury, the Funcash order I placed on the same day included the new Fish Called Wanda Deluxe Edition. I received a letter last week from CH telling me they had exhausted their stock of that title. The $23 of Funcash I "spent" on that title appears to have disappeared too. When it's all said and done, I've lost almost $40 in Funcash on a days worth of transactions. I sent them an e-mail last week about the matter and they haven't responded.
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I placed an order on 12-30-06, which was shipped on January 8th (according to the website, Funcash is applied after the shipping date). However, I never saw the Funcash credit appear in my account. I sent an email to Customer Service, which just responded that to prevent further "misunderstanding" they would credit my account with $5. I wrote them back saying that according to the policy posted on the website, I should receive credit for $8.
We shall see...
I've never participated in any kind of bonus program like this where credits expire by a certain date no matter when they are earned. It would make a lot more sense to have them expire within a certain amount of time (with BMG, points never expire, so maybe the CH policy will eventually mirror that one).
We shall see...

I've never participated in any kind of bonus program like this where credits expire by a certain date no matter when they are earned. It would make a lot more sense to have them expire within a certain amount of time (with BMG, points never expire, so maybe the CH policy will eventually mirror that one).
#14
Originally Posted by azs
...(with BMG, points never expire, so maybe the CH policy will eventually mirror that one).
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From: El Paso, TX
Originally Posted by tasha99
This was my first time getting any funcash, but I had it from about December 19 to the 31st. Then poof. I never noticed it was so short lived and think the program sucks.
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Originally Posted by BobO'Link
Actually with BMG Music Service "MUSIC POINTS will expire on a rolling basis two years from receipt." Which makes them not so good either. It was CH CD club where the points never expired.
If CH would follow a similar policy, I would be very happy with it.




