Disney sending DVD's even though I declined
06-17-06, 12:12 PM
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Disney sending DVD's even though I declined
Has anyone else had this problem? The last two director's selections (or whatever Disney calls them) have both been sent to me, even though I declined them on the website. I just received Kronk's New Groove, and Valiant was shipped earlier this week. I need to call them Monday to straighten this out. The website says they still charge you shipping for items you return. Does anyone know if they charge it even when it's their mistake?
06-19-06, 09:50 AM
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Has anyone else had this problem? The last two director's selections (or whatever Disney calls them) have both been sent to me, even though I declined them on the website.
06-20-06, 05:57 AM
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I called them about it yesterday. They had no record of me replying for Kronk's New Groove or Valiant, but they said they did have my reply for Lady & The Tramp. Valiant hadn't shipped yet, so they were able to cancel it before sending it. I'm thinking I'll just fulfill within the next month or so, then cancel again.
