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really a 4 week wait?

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Old 03-10-06 | 10:51 AM
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really a 4 week wait?

Hello - I submitted 2 different DVD CLub applications to different addresses (I did so online) on Tuesday night. One e-mail approval came Thursday morning -but I haven't heard on the other one yet (except for an e-mail confirmation of my application). If I call CH, will they be able to tell me the process of my application? I called once and they said it could take 4 weeks to approve - but that sounds extremely long.
Old 03-10-06 | 11:08 AM
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I called them yesterday about the status of an account application I sent 2 weeks ago and they said to wait a few more weeks. I'm pretty sure I didn't get approved but I guess I'll still have to wait for at least 2 more weeks before applying again.
Old 03-10-06 | 11:57 AM
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^Two weeks ought to be plenty to see if one has been accepted. But to be safe, I would suggest trying a new application with different enrollment titles, so that you don't get duplicates.

Calling in to find out the status of an application has mixed results, depending on which CSR you happen to get. If you don't get a reasonable answer from the first CSR, try calling in again.

It helps to use a code that requires a credit card. Then you can see if a charge for the correct amount appears. If it does (real charge, not a temporary one), you have been approved. And if no charge appears in two weeks, it is highly likely that the application was "lost" or declined, for whatever reason.
Old 03-10-06 | 12:13 PM
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Originally Posted by lizard
But to be safe, I would suggest trying a new application with different enrollment titles, so that you don't get duplicates.
Isn't there a limit of 2 open accounts per person? If he's already successfully opened one account, is there any chance the second and third application will both be approved?
Old 03-10-06 | 12:23 PM
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^Recent reports suggest that the limit of two open accounts is no longer being enforced. So it is, indeed, possible that a second and third account might be approved.
Old 03-10-06 | 12:34 PM
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How do they enforce memberships? By address? Name?
Also - something weird happened - I enrolled using code K7L and when I got the approval e-mail for the application that has worked so far, I went into the website to order my enrollment fulfilment selection - and it said my enrollment obligation was complete.
Old 03-10-06 | 12:47 PM
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Another question - what's the best # to call without an account number to talk with a CS agent?
Old 03-10-06 | 05:06 PM
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I recently fulfilled all open accounts using B1G1, but I want to make sure I get at least one new account opened while the deal is still going. I applied for a new account on Tuesday, but haven't received the "Welcome to the Club" email yet, should I apply for another (or two) with different selections to increase my chances of getting a new one opened before the B1G1 sale ends?

Last edited by rolandbozz; 03-10-06 at 05:11 PM.
Old 03-10-06 | 05:16 PM
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Originally Posted by mulderxcoltrane
Another question - what's the best # to call without an account number to talk with a CS agent?

I use 1-888-242-3837 when I want to speak to a CSR.
Old 03-10-06 | 06:33 PM
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B1g1?

Originally Posted by rolandbozz
I recently fulfilled all open accounts using B1G1, but I want to make sure I get at least one new account opened while the deal is still going. I applied for a new account on Tuesday, but haven't received the "Welcome to the Club" email yet, should I apply for another (or two) with different selections to increase my chances of getting a new one opened before the B1G1 sale ends?
What's the B1G1 offer? All I saw on the website was buy 1 get one at 1/2 off. Is there another order?
Old 03-11-06 | 11:23 AM
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Originally Posted by mulderxcoltrane
How do they enforce memberships? By address? Name?
To the extent that they are limited at all, Columbia House tracks memberships by address. They can also track memberships by credit card number, so it is best to not use the same card at two addresses. It isn't clear why some of us are limited to two open accounts and others can have more than two. But anybody should be able to have two open regular DVD club accounts, two open TV Edition accounts, plus an open CH.com account (no reason to have more than one of those). All at the same address. There is no limit on how many closed accounts you can have.
Also - something weird happened - I enrolled using code K7L and when I got the approval e-mail for the application that has worked so far, I went into the website to order my enrollment fulfilment selection - and it said my enrollment obligation was complete.
This is a glitch that has been reported by many in recent days and discussed in this thread.
What's the B1G1 offer? All I saw on the website was buy 1 get one at 1/2 off. Is there another order?
Sale offer codes are usually discussed in A list of all offer codes thread but the link in the first post is down at present. The BOGOF sale offer codes are being discussed in New Sale - B1G1 free is back!!! thread. These codes expire on March 24. Be sure to place your fulfillment order on the $5 off website (minimum purchase $30): columbiahouse.com/webdvd
Another question - what's the best # to call without an account number to talk with a CS agent?
It is difficult to call in without an account number. However, you HAVE an account number, from your approved account. So you can easily call in using that number and then ask about any other account applications you might have pending.

So far as what number to call, from the FAQ thread at the top of the forum:
http://forum.dvdtalk.com/showthread.php?t=107726#5a

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