Just for everyone's info, I don't know if it means anything but I couldn't get an online app to go through for a year, but then my last one a few weeks ago went through in 1 day using 67PD and a PSN from my last account just closed a few weeks before that.

I just got an email that indeed they lost my latest online application yet again. I entered a new one using the 67PD code. Hope this one goes through. In the email, they told me to mail a printout of my online application to their address. I may do so, but it really defeats being able to enroll online.