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(DEAD) 70% off Image box sets @ Family Video.com

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Old 06-05-09, 02:28 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Originally Posted by Palpadious
They just sent me an email telling me to call and confirm my address. Is that normal? I tried this morning, but hung up after being on hold for 30 minutes.
Did they just start that? I don't remember having to do that when I ordered several months ago. It was for used merchandise though, maybe that was the difference?
Old 06-05-09, 02:36 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Found Northern Exposure complete series for just $110, may have to pick this up
Old 06-05-09, 04:39 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Spoke to a real live person in customer service. They are expecting the Twilight Series to be in within the week. So it should be much faster than 30 days. She said that was just their automated reply that lets people know sometimes orders can take 'up to' that long, but generally they are much faster.
Old 06-05-09, 05:33 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Originally Posted by MVoss
Found Northern Exposure complete series for just $110, may have to pick this up
Shame you didn't get in on the GOLD BOX SALE a couple weeks ago when it was $87.99 at AMAZON.
Old 06-07-09, 12:50 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Originally Posted by Phibes
Did they just start that? I don't remember having to do that when I ordered several months ago. It was for used merchandise though, maybe that was the difference?
they didn't make me do that (ordered dvds from this sale), I got a confirmation they sent it and that was it.
Old 06-08-09, 05:05 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

already got my order, excellent
Old 06-09-09, 10:24 AM
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re: (DEAD) 70% off Image box sets @ Family Video.com

I got six of the seven Combat! sets I ordered yesterday. Going by their website, it sounds like the last one may have been shipped separately. At least I hope so.
Old 06-10-09, 01:12 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Seems to be dead.
Old 06-11-09, 10:27 PM
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re: (DEAD) 70% off Image box sets @ Family Video.com

Looks like the Twilight Zone Complete Definitive Collection is back in stock, so I expect that my backordered set from the sale will ship tomorrow. Fingers crossed!
Old 06-13-09, 12:47 AM
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Re: (DEAD) 70% off Image box sets @ Family Video.com

Spoke with a rather rude FamilyVideo.com CSR today. I asked her when my order would be shipping and she said the TZ: CDC is still out of stock and it could take up to 30 days to ship. I told her that the website shows it as in stock right now and she argued with me that it wasn't. Whatever. I will never do business with this crappy store again. If the TZ: CDC wasn't such a good deal, I would cancel the order. Ugh!

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