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Old 01-12-08, 01:40 AM
  #176  
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Originally Posted by deto
and sent a second e-mail for Fantastic Four [Blu-ray]

I didn't notice it on the new promotion, till just now.
As far as I know the only Fantastic Four movie in the BOGO was Rise of the Silver Surver (F4-2) and that remains $24.95. The first movie shows $19.49. I'd double check to be sure.
Old 01-12-08, 03:00 AM
  #177  
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Originally Posted by hellmutt
As far as I know the only Fantastic Four movie in the BOGO was Rise of the Silver Surver (F4-2) and that remains $24.95. The first movie shows $19.49. I'd double check to be sure.
It's discounted $3 from 27.95. I got a credit on that one today.
Old 01-12-08, 04:31 AM
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Well out of the 14 blus that dropped I only got credit back for 3. The other 11 came back with "there was a bogo blah blah blah, so we can't refund"
The last time i did this they refunded all 15 price drops.

Luck of the csr I guess.
Old 01-12-08, 06:15 AM
  #179  
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Originally Posted by DarthScooby
Well out of the 14 blus that dropped I only got credit back for 3. The other 11 came back with "there was a bogo blah blah blah, so we can't refund"
The last time i did this they refunded all 15 price drops.

Luck of the csr I guess.
try again.

indian accent = it's a go!
Old 01-12-08, 08:18 AM
  #180  
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ye only got credit for one..oh well. one's better than none
Old 01-12-08, 10:15 AM
  #181  
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Were do you request the refund on Amazon? Do you just send them an email about the order using the "Other Question and Comments" or "Returns and Refunds"?

Last edited by Mark Knight; 01-12-08 at 10:18 AM.
Old 01-12-08, 10:34 AM
  #182  
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Originally Posted by Mark Knight
Were do you request the refund on Amazon? Do you just send them an email about the order using the "Other Question and Comments" or "Returns and Refunds"?
returns and refunds, and select refund inquiry
Old 01-12-08, 10:44 AM
  #183  
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havent heard anything yet - but they gave me another $35 back (on top of $25 or something across two other refunds) on the a30 that dropped. I bought that 35 days ago, so was nice that they gave it to me.
Old 01-12-08, 11:25 AM
  #184  
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"Since your purchase shipped within the past 30 days, I've requested
a refund of $42.84 to your credit card. This amount reflects the
difference between the price you were charged for the item and the
lowest recent price offered by Amazon.com. This refund should be
processed in the next few days and will appear as a credit on your
next billing statement."
Old 01-12-08, 11:44 AM
  #185  
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Originally Posted by DVDmaniac14
ye only got credit for one..oh well. one's better than none
You can get credit on both--I got a credit of $16+ on an order that originally only cost me $17+ (after 10%, DVDSAVE5, BOGO)
Old 01-12-08, 11:53 AM
  #186  
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Originally Posted by kyle
You can get credit on both--I got a credit of $16+ on an order that originally only cost me $17+ (after 10%, DVDSAVE5, BOGO)
I had 3 orders like that I tried to get refunds on last night and got a rejection email this morning on one of them. So far I haven't heard anything on the other two. I thought I might run into some problems with those orders since the refund amount would almost equal what I paid. Here is a copy of the email.



Hello from Amazon.com.

After reading your mail, I do understand your concern.

However, I've checked your order and found that the amount
originally charged to your credit card on this order is , $17.36.

The amount of $42.51 promtional funds have been applied on this
order while purchasing.

Any promotional funds used toward your purchase are not refunded.
Promotional funds work much like coupons in a physical store--if you
return the item, you're refunded for the amount you paid out of
pocket, and not for the amount of the coupon.

For more information about our Post-Order Price Guarantee, please
visit:

http://www.amazon.com/gp/help/custom...8502#postorder

I'm sorry for any misunderstanding. I've included some additional
information below in case it's helpful.

Thanks for shopping at Amazon.com.
Old 01-12-08, 11:56 AM
  #187  
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I've received $22.84 credit for one order, waiting on the other now.
Old 01-12-08, 11:57 AM
  #188  
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Originally Posted by kyle
You can get credit on both--I got a credit of $16+ on an order that originally only cost me $17+ (after 10%, DVDSAVE5, BOGO)
Thanks Kyle.

I sent one off for "The Day After Tomorrow". Will see what happens. I guess if it goes through I will try a few more... one at a time.
Old 01-12-08, 12:07 PM
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I submitted all my orders on friday morning using their form--once for each order. I got two separate confirmations for two of the orders and then one e-mail summarizing 8 other orders, listing the order number and how much credit they were going to give me. (Most of the orders only had one item that had been reduced)
Old 01-12-08, 12:33 PM
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I received an e-mail saying I was going to get $16 back, but when I checked my account it only showed $8.69
Old 01-12-08, 12:49 PM
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Originally Posted by Chip718
I received an e-mail saying I was going to get $16 back, but when I checked my account it only showed $8.69
When I look at my order, at the bottom I see:
Refunds
Refund date: January 11, 2008
Refund Amount: $16.92

And all I ordered was X-Men and and Behind Enemy Lines (for a total of $17.36 before the refund)
Old 01-12-08, 02:57 PM
  #192  
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Originally Posted by kyle
returns and refunds, and select refund inquiry
How long does it take to get a response from them? Also I did not see a "refund inquiry" selection on the returns and refunds email page?
Old 01-12-08, 04:25 PM
  #193  
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Never mind... I just got an email saying that my card is being refunded for $8.46...

Very cool...

Time to see if any of my other BR disc's have dropped down in price.

Now when are they going to start offering BOGO on BR again...
Old 01-13-08, 01:46 AM
  #194  
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Did anyone have luck getting one approved on a second try? I've always assumed that the previous history would be recorded and the second try would always meet with failure.
Old 01-13-08, 03:41 AM
  #195  
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They just credited me $33.84 for the four Blu-Ray titles I purchased via BOGO (and the 10% deal, which happily still works for me) for $44.72 (the first three Die Hards and Day After Tomorrow). That works out to $2.72 per title! What is amusing is that in my email to them requesting credit, I explicitly stated that I was only claiming an adjustment for the two titles that I had actually purchased and I reminded them that I had received the 10% deal, as well. Gotta love outsourcing for customer service......
Old 01-13-08, 01:08 PM
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I called up Amazon and was credited $8.46. I wrote to them telling them both Blu-Rays were reduced and I was credited another. $8.46. Total credited $16.92

I am still kicking myself for not placing 2 more orders. How can you beat 2 Blur-Rays for .44 cents?
Old 01-13-08, 01:50 PM
  #197  
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Originally Posted by hellmutt
Did anyone have luck getting one approved on a second try? I've always assumed that the previous history would be recorded and the second try would always meet with failure.
Yes I just did. I had 6 DVDs on 3 orders get turned down for refunds. They sent a rejection email on only one of them but the other two I never heard anything. I figured the same CSR rejected them because I never heard from anyone after several days, and Amazon usually will give an answer within a few hours. However this morning I decided to try again with the 2 orders I never heard anything and received emails approving refunds for about $17 on each one. Since I had success on the second attempt I'm going to give the other order that was rejected another try.
Old 01-13-08, 02:05 PM
  #198  
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Originally Posted by LASERMOVIES
Yes I just did. I had 6 DVDs on 3 orders get turned down for refunds. They sent a rejection email on only one of them but the other two I never heard anything. I figured the same CSR rejected them because I never heard from anyone after several days, and Amazon usually will give an answer within a few hours. However this morning I decided to try again with the 2 orders I never heard anything and received emails approving refunds for about $17 on each one. Since I had success on the second attempt I'm going to give the other order that was rejected another try.
Yah, I think I may give it a try as well. I'll post my result. But I have one other broken order that I think I may try to get fixed first
Old 01-13-08, 09:28 PM
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Thanks, I submitted requests for refunds on Friday and so far I recieved emails on about 6 orders confirming refunds of about $50.
Old 01-13-08, 10:04 PM
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i havent heard anything from amazon yet, and i sent emails on friday....sent a repeat today of 1 (out of 14) to test the waters again.

*EDIT* Decided to call and got someone to adjust about 10 orders. Good stuff. $120ish back

Last edited by Pookymeister; 01-14-08 at 08:58 AM.


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