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I am very surprised and impressed that BB offered the $5 coupon. I can't believe all the idiots going off with their silly rants about honoring price mistakes. Longtime members like me have had to deal with this everytime there is a price error at a site that we knowingly take advantage of that gets canceled. Page after page of indignant people threatening class action lawsuits. Let's see, each Traffic CC costs BB over $25, and lets say there were 10,000 orders for it at the misprice. So, we expect BB to take a $200,000 (almost quarter million dollar) loss and we're gonna be pissy if they don't just give away all that free money? Get real. Obviously those whiners have never owned a business. Try explaining giving away that kind of money to your board of directors or investors. Not gonna happen... or you won't have your job for too long.
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I know it was mentioned earlier about large authorizations at 150% of the correct amount. But was anyone else UNDER charged??? Today I picked up Ali DC, and my receipt says I was charged $4.50 + tax. I then checked my charge card, and sure enough I was only charged $4.78 total. I didn't use any coupons or gift cards. Did this happen to anyone else?
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Originally Posted by aspikes
Traffic, Stand by Me, and Hoosiers were all cancelled :mad: . All others show as shipped. I also got a $5 coupon like others.
I am very surprised about how much love and understanding has been shown towards BestBuy.com in this thread. I don't get it! I know they have a clause about price errors but what website does not. Just because they have a clause does that let them off the hook every time they make a mistake. What about our rights as consumers. I feel like I had a contract with Bestbuy for the DVDs I ordered, especially if Bestbuy.com charge my Credit card before they caught their mistake and cancelled my order. The question is: Is it worth my time to cause an uproar over 3 dvds? NO, so I will let them off the hook this time. However if the five dvds I get in the mail from Bestbuy are not exactly the ones I ordered then I am going to ask for a full refunded including shipping charges. If they do not agree to that then I will dispute the charge with my credit card company and file a complaint with the BBB. I hope everyone here will at least fire off an email to Bestbuy.com explaining how disappointed we are with them. Bestbuy.com's mistake is their fault, not ours. They are the ones trying to make a profit off of our purchases. Let Bestbuy know how you feel! OK, I am off my soapbox now, peace out! But I'm sure you'll jump on their next price mistake or good deal. |
Originally Posted by kenbenobi
I know it was mentioned earlier about large authorizations at 150% of the correct amount. But was anyone else UNDER charged??? Today I picked up Ali DC, and my receipt says I was charged $4.50 + tax. I then checked my charge card, and sure enough I was only charged $4.78 total. I didn't use any coupons or gift cards. Did this happen to anyone else?
But at least they sent me the $5 digital coupon :banana: |
Originally Posted by fliggil
Am I the only one who DIDNT get a coupon?
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Originally Posted by kenbenobi
I know it was mentioned earlier about large authorizations at 150% of the correct amount. But was anyone else UNDER charged??? Today I picked up Ali DC, and my receipt says I was charged $4.50 + tax. I then checked my charge card, and sure enough I was only charged $4.78 total. I didn't use any coupons or gift cards. Did this happen to anyone else?
RS |
Originally Posted by Easy
No, I didn't get one either. Then again, they did ship Traffic... cancelled Hoosiers though.
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Originally Posted by DrGerbil
Yes... now I need to find a great deal... FAST! :)
EDIT: Wild at Heart: $8.50 shipped. :thumbsup: |
Originally Posted by pilot
please let's not turn this into another one of those "i'm pissed off because they didn't honor their price mistake" threads..everyone should know by now that if a e-tailer does not honor a price mistake ...you have no reason to cry about it because you *KNOW* you are taking advantage of a mistake...if they do honor it ..then good for them for the mistake and making their customers happy..if this continues I will close this thread..
Geez, the whining around here gets unbearable sometimes. Try reversing the situation. Lets say a friend asks for change for a twenty. You give him 2 10's and 2 5's by accident. You catch the mistake and try to "cancel" the deal, and take back one of the 10's. Do you *really* think he has a "right" to keep your $30 because you made a "price mistake" on the $20 bill? Some people need to spend more time *earning* a buck to spend instead of trying to rip off other people on their errors. |
No digital coupon.
No Traffic CC Yes Showgirls. I think I overpaid for Showgirls now that I didn't get the Traffic CC. Oh well. |
Does anyone have the customer support email address, I havent received a coupon either?
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Just received my coupon.
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Just got my coupon as well, I'm happy with the way this turned out.
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Originally Posted by raytrade
... I can't believe all the idiots going off with their silly rants about honoring price mistakes.
... Let's see, each Traffic CC costs BB over $25 ... Speaking of idiots!!! |
Originally Posted by basaro
Thanks to the OP for this deal!
I ordered a 3 things yesterday when I saw this(all with different delivery options). First was the Showgirls boxset which I did an in-store pick-up on this afternoon at one store. Note: That is one nice boxset, the way it should be done! Tomorrow I'll do the in-store pick-up on Ali Director's Cut at a different store on my way home from work(both titles weren't available at the same store). The third thing was Traffic CC,which is on backorder,I am awaiting shipment. Hope I get it. :) |
Originally Posted by basaro
Some people are so ungrateful. I'm happy that I got both of my in-store pick-ups and I even got the $5 coupon mailed to me for the cancellation on Traffic CC. Best Buy is far from a place I like to shop, but they did right by this misprice. They handled it very nicely I think. Good for them. :)
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For those who haven't got their coupon yet, I just got mine now and I got my cancellation early yesterday morning, so just be patient with it, it will come.
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Just got my coupon! Anyone have any suggestions on what to use it on? Let's all try and find some decent deals on DVD's using the coupon and post them here.
Am I the only one who finds the posts with people arguing back and forth about Best Buy amusing? I mean, get over it. |
My Tracffic:CC just arrived in my mailbox. I was worried they would ship the standard version, but kudos to Best Buy for at least honoring the error for those of us who got in on the pricing error early.
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Originally Posted by drmoze
AMEN Pilot!!!
Geez, the whining around here gets unbearable sometimes. Try reversing the situation. Lets say a friend asks for change for a twenty. You give him 2 10's and 2 5's by accident. You catch the mistake and try to "cancel" the deal, and take back one of the 10's. Do you *really* think he has a "right" to keep your $30 because you made a "price mistake" on the $20 bill? Some people need to spend more time *earning* a buck to spend instead of trying to rip off other people on their errors. |
Originally Posted by dentam
My Tracffic:CC just arrived in my mailbox. I was worried they would ship the standard version, but kudos to Best Buy for at least honoring the error for those of us who got in on the pricing error early.
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Originally Posted by iamOrokoSaki
Email their customer support and they'll reply with the coupon. Their customer support probably doesn't like me very much right now, I'm making them earn their salary.
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cool
Got the coupon. Bought Young Guns II at 5.99.
After tax/shipping it was 2.29. Could have done store pickup, but I didn't think it was worth it to save 1.25. |
Originally Posted by Dah-Dee
On my order for Hoosiers and Stand By Me, Hoosiers was cancelled. Stand By Me still shows as a pre-order. Strange.
------------------------------------------------------------------- "Dear Best Buy Customer, Thank you for your DVD order on BestBuy.com. We appreciate your interest in 2 DVDs for $15 promotion. Due to a system error, we included the wrong SKUs in the promotion. As a result, we will be canceling the Hoosiers -Widescreen Collector's Dubbed-DVD and the Stand by Me -Widescreen Dubbed Subtitle-DVD from your order. If you have any questions concerning our policies, please review the Conditions of Use which are found online. Because you are a valued customer, we would like to offer you the following $5.00 Digital Coupon* toward a future purchase at BestBuy.com:" ------------------------------------------------------------------ Time to head back to the website for some shopping :) |
Although I didn't receive a cancellation email, my order status now shows Stand By Me as cancelled. I already had Hoosiers cancelled from this same order (and had received the cancel email for that one yesterday). No explanation email with the $5 certificate as of yet...
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