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Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Old 08-17-17, 11:43 AM
  #151  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

This has been posted on their Customer Service page:

Service Update: August 16, 2017
Thank you for your recent order to Kino Lorber.

Please note, the third party fulfillment center we use has been having equipment failures that have caused problems with tracking IDs and delayed many orders. We're doing all we can to rectify the situation, we have all of your order information.

In some cases orders have also been split, please look to see if there is a marking on your packing form indicating that another package is on its way.

We are working on making sure that all of your orders are fulfilled. Thank you for your patience.

Okay to send us form at bottom, but please be patient due to high number of inquiries we're receiving.

Thank you again for your understanding.
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Old 08-17-17, 03:10 PM
  #152  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Originally Posted by DWilson View Post
I got a shipping e-mail but it had no specific information on it, -not even who it was from. I got an invoice with my shipment that showed all my items with some crossed out and marked "BO" and a note that items were backordered. No word on those remaining items yet. I haven't checked if I was charged but I'll assume I was.
Much to my surprise, the rest of my order showed up today.
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Old 08-17-17, 08:13 PM
  #153  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Originally Posted by DWilson View Post
Much to my surprise, the rest of my order showed up today.
good news: my first order finally came today!
bad news: I got 2 copies of Road to Rio but no copy of Road to bali!!
good news: They are shipping me Road to Bali and my back ordered items today!
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Old 08-17-17, 08:19 PM
  #154  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Shit.

I paid through PayPal and didn't set up an account.

I'll give them a month, then sic PayPal on their asses...
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Old 08-18-17, 02:42 PM
  #155  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Originally Posted by DthRdrX View Post
My order from 8/5 has been in "processing" status for the last week. That's just the way it works with Kino I guess.
I haven't been able to check on the status of my order placed on the same day as yours (as I went the PayPal route like Josh did), but I did get some news in an email today: thirteen days after placing my order, it has now gone to the "processing" stage. Maybe I'll get my discs by Halloween.

Maybe.
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Old 08-18-17, 03:52 PM
  #156  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

just got my back order movies today!

Now just the Road to Bali replacement and my orders are complete...

I found the CSR VERY helpful.... if in doubt, then just give them a call... He even gave me the tracking # over the phone...
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Old 08-18-17, 09:52 PM
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My 20 backordered blus showed up Wednesday, hope you all get what you ordered.
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Old 08-19-17, 06:57 PM
  #158  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I'm very happy to say the rest of my order arrived yesterday. It was a great sale, so I don't mind that I had to wait a little longer. I just wish there was a little more communication.
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Old 08-19-17, 07:38 PM
  #159  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My order from the 6th hasn't shown up.
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Old 08-22-17, 08:37 PM
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My order from the 6th still shows up as "now processing" but it looks like they charged me on the 12th, so maybe it will show up some day soon.
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Old 08-23-17, 12:05 AM
  #161  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Originally Posted by PhantomStranger View Post
My order from the 6th hasn't shown up.
I ordered on the 5th and still no sight of it...
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Old 08-23-17, 01:37 AM
  #162  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I got charged on the 14th. A couple of items were backordered when I made the order.
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Old 08-23-17, 09:31 AM
  #163  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I made my first order July 27th. No movement on it so far, probably because of Son of Paleface, which isn't released until the 29th. I made a second order on August 5th and I've received it, minus a couple of titles that were backordered.
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Old 08-23-17, 02:16 PM
  #164  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Originally Posted by PhantomStranger View Post
My order from the 6th hasn't shown up.
Same here.
I was charged on the 12th.
No items were backordered at the time of the order.

But they did post this today at another site (so hopefully it'll be soon):

Another 50+ back orders going out today, however this may not be indicated on support page on our site since fulfillment center had to manage much of this off-line. Nearing completion of backlogs. Thanks for patience. Systems running fine for new and future orders.
http://forum.blu-ray.com/showpost.ph...postcount=1165
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Old 08-23-17, 04:44 PM
  #165  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Yeah, I haven't received my order from the 5th yet, either--although both the ones I ordered were out of stock at the time.
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Old 08-23-17, 05:14 PM
  #166  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Maybe our good friend Demetrious is back and running the show at these Kino sales.
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Old 08-23-17, 05:16 PM
  #167  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I actually got an email today with a tracking number saying that my order from the 6th was processed.
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Old 08-23-17, 06:25 PM
  #168  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Kinda had the same issue, I think. I had my packages delivered, and I missed that one title was missing from both shipments. Logged them into DVD Profiler as owned. Few days later, I get two separate mailers from Kino, and I'm like, "What, I ordered more?" Anyway, I wasn't updated on the new tracking numbers, and I never checked. Wasn't updated that the 2 titles I ordered were backordered, either.

Luckily, I got the titles or I would have overlooked them entirely. My mistake really since I didn't physically make sure all the titles were received. Would have been looking for those 2 titles forever.
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Old 08-23-17, 07:33 PM
  #169  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I'm still waiting, but I did get a processing email yesterday! We are going on one month!


......
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Old 08-24-17, 03:16 PM
  #170  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My orders from 8/5 and 8/6 were delivered today (per tracking info). Will check contents after I get home
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Old 08-24-17, 05:14 PM
  #171  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Mine still say processing but their is a FedEx tracking number when I click on the order. Scheduled to arrive next Thursday.
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Old 08-25-17, 11:47 AM
  #172  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Checked the contents of my 30 title order of 8/5 and I received 2 copies of 'Night People' while missing another title. The folks over at Kino were nice enough to have the missing title shipped while asking me to keep the extra copy of 'Night People'.

If someone else has had similar experience and has extra copies of any other title, PM me if if you'd like a trade with 'Night People'. Thanks. Please note that both copies I received are floaters but I inspected one of them and thanks to BD's protective surface, there's no issues.

On a somewhat related note, its appalling as to how many titles in the order are floaters - I had 9 titles out of 30 that were floaters, they really need to pull up the manufacturing process.
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Old 08-25-17, 02:29 PM
  #173  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I finally got a shipping e-mail. Expected delivery date of Saturday the 2nd.
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Old 08-25-17, 03:30 PM
  #174  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I am glad I ordered early!
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Old 08-25-17, 06:00 PM
  #175  
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Yeah, now I have I Should Have Made One More Order syndrome.
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