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Old 08-11-17, 08:29 PM   #151
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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Originally Posted by laidbacklarkin View Post
What's next to drain the wallet ? An Olive sale at DD ?
Well, apparently Kino still has a pre-order sale on . . .

https://www.klstudioclassics.com/lis...erpreordersale

I'm sure these have been priced like this for a while, since the notification said the sale "continues", but I think I can hold off for a while. It's a safe bet they'll drop further.
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Old 08-11-17, 09:28 PM   #152
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

THE LONG RIDERS
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Old 08-11-17, 10:53 PM   #153
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

When Beggars Of Life gets under $10 on blu I'm in. I think it will be the first American Louise Brooks film on blu-ray.
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Old 08-12-17, 05:26 PM   #154
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Received the rest of my orders today. Gonna be a nice weekend for movies.
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Old 08-16-17, 05:02 PM   #155
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

One order was placed on 8/5 and one on 8/6. Absolutely no movement on both orders. Have called twice, once Friday 8/11 and once today 8/16 - and its the same info each time - that the order was approved, all items are in stock and shipping/tracking info is awaited. What a great way of celebrating a new 'launch' ! In today's day and age, to be kept waiting for this long with no attempt made to get updated order info after 10 days of order placement !!
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Old 08-16-17, 05:05 PM   #156
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My order from 8/5 has been in "processing" status for the last week. That's just the way it works with Kino I guess.
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Old 08-16-17, 05:10 PM   #157
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Glad I ordered relatively early; all are long watched & filed.
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Old 08-16-17, 07:31 PM   #158
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I'm waiting on the items marked backordered on the shipping receipt that was in my first package. It would have been nice if the shipping notification email indicated the order was incomplete. Some kind of generic email explaining order status would have been nice. I'm not at all sure how long these items are supposed to be backordered. I bet Kino greatly underestimated the response from this sale.
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Old 08-17-17, 12:22 AM   #159
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

No movement on my order placed on the 6th as well, credit card already been charged. This will be my first and last time dealing with them. Obviously they're overwhelmed and can't handle the volume.
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Old 08-17-17, 06:22 AM   #160
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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I'm waiting on the items marked backordered on the shipping receipt that was in my first package. It would have been nice if the shipping notification email indicated the order was incomplete. Some kind of generic email explaining order status would have been nice. I'm not at all sure how long these items are supposed to be backordered. I bet Kino greatly underestimated the response from this sale.
I got a shipping e-mail but it had no specific information on it, -not even who it was from. I got an invoice with my shipment that showed all my items with some crossed out and marked "BO" and a note that items were backordered. No word on those remaining items yet. I haven't checked if I was charged but I'll assume I was.
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Old 08-17-17, 06:27 AM   #161
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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Originally Posted by davidlynchfan View Post
No movement on my order placed on the 6th as well, credit card already been charged. This will be my first and last time dealing with them. Obviously they're overwhelmed and can't handle the volume.
The 6th? I am still waiting for my order from July 21st!

Of course, in my case, they ended shipping the box to the wrong address (in another state, no less) and are shipping a new one to me.

I really can't complain, though. Haven't had time to watch my other Kino orders that I received. It is not like my life is seriously impacted by not having these movies now. I can be patient. Yet it is almost a month and no email correspondence - I had to call them and speak to a rep to find out what is going on. If I don't get my movies by today, then I will call them again and try to get a tracking number...
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Old 08-17-17, 07:08 AM   #162
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I didn't send or get any emails, but got my order after a few weeks. I'd normally complain after maybe two months, so Kino is perfect in my book.
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Old 08-17-17, 11:43 AM   #163
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

This has been posted on their Customer Service page:

Service Update: August 16, 2017
Thank you for your recent order to Kino Lorber.

Please note, the third party fulfillment center we use has been having equipment failures that have caused problems with tracking IDs and delayed many orders. We're doing all we can to rectify the situation, we have all of your order information.

In some cases orders have also been split, please look to see if there is a marking on your packing form indicating that another package is on its way.

We are working on making sure that all of your orders are fulfilled. Thank you for your patience.

Okay to send us form at bottom, but please be patient due to high number of inquiries we're receiving.

Thank you again for your understanding.
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Old 08-17-17, 03:10 PM   #164
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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I got a shipping e-mail but it had no specific information on it, -not even who it was from. I got an invoice with my shipment that showed all my items with some crossed out and marked "BO" and a note that items were backordered. No word on those remaining items yet. I haven't checked if I was charged but I'll assume I was.
Much to my surprise, the rest of my order showed up today.
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Old 08-17-17, 08:13 PM   #165
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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Originally Posted by DWilson View Post
Much to my surprise, the rest of my order showed up today.
good news: my first order finally came today!
bad news: I got 2 copies of Road to Rio but no copy of Road to bali!!
good news: They are shipping me Road to Bali and my back ordered items today!
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Old 08-17-17, 08:19 PM   #166
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

Shit.

I paid through PayPal and didn't set up an account.

I'll give them a month, then sic PayPal on their asses...
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Old 08-18-17, 02:42 PM   #167
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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Originally Posted by DthRdrX View Post
My order from 8/5 has been in "processing" status for the last week. That's just the way it works with Kino I guess.
I haven't been able to check on the status of my order placed on the same day as yours (as I went the PayPal route like Josh did), but I did get some news in an email today: thirteen days after placing my order, it has now gone to the "processing" stage. Maybe I'll get my discs by Halloween.

Maybe.
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Old 08-18-17, 03:52 PM   #168
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

just got my back order movies today!

Now just the Road to Bali replacement and my orders are complete...

I found the CSR VERY helpful.... if in doubt, then just give them a call... He even gave me the tracking # over the phone...
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Old 08-18-17, 09:52 PM   #169
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My 20 backordered blus showed up Wednesday, hope you all get what you ordered.
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Old 08-19-17, 06:57 PM   #170
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I'm very happy to say the rest of my order arrived yesterday. It was a great sale, so I don't mind that I had to wait a little longer. I just wish there was a little more communication.
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Old 08-19-17, 07:38 PM   #171
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My order from the 6th hasn't shown up.
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Old 08-22-17, 08:37 PM   #172
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

My order from the 6th still shows up as "now processing" but it looks like they charged me on the 12th, so maybe it will show up some day soon.
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Old 08-23-17, 12:05 AM   #173
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

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My order from the 6th hasn't shown up.
I ordered on the 5th and still no sight of it...
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Old 08-23-17, 01:37 AM   #174
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I got charged on the 14th. A couple of items were backordered when I made the order.
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Old 08-23-17, 09:31 AM   #175
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Re: Kino Studio Classics 'Launch' Sale - Ends August 6, 2017

I made my first order July 27th. No movement on it so far, probably because of Son of Paleface, which isn't released until the 29th. I made a second order on August 5th and I've received it, minus a couple of titles that were backordered.
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