Criterion Flash Sale 50% Off SRP for next 24 hrs
#51
DVD Talk Special Edition
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
I wish there was another way to have gotten the free $10 Criterion was giving away with their Fall promotion last year but I never had a Facebook account and never will. I'm still super happy about my order though!
#52
Challenge Guru & Comic Nerd
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
Just create a fake account for all the freebies companies throw out to Facebook only. No need to give any personal information or use the account for anything but all the freebies.
#53
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
Pulled the trigger on Lady Snowblood, American Friend and Gilda. With the $10 Facebook credit and no sales tax, it works out to only a dollar and change more per title to what I would pay in July at B&N.
#54
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
#55
DVD Talk Hall of Fame
I'd call Criterion CSR while the sale is still going on and explain that the code glitched (not the first time). Assuming all the items were eligible they might re-run the transaction or credit your acct. Honestly I'm having trouble finding a phone number, but corporate NYC HQ is (212) 756-8850 or (212) 756-8822. They might not like that, but maybe if it's wrong they can give you a direct number.
If you can't find a phone number -- send a polite email now and get it in the pipeline and see if they can help out. [email protected]
If you can't find a phone number -- send a polite email now and get it in the pipeline and see if they can help out. [email protected]
#60
Cool New Member
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Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
Order arrived today, but it seems I received someone else's BD's. They got the Graduate right, but the others are wrong. Correct invoice, though.
#62
DVD Talk Special Edition
#63
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
My order is listed under "Completed Orders" but has no tracking number. I didn't get an email about it being shipped either. Lame.
#64
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
I only ever got the initial confirmation, but not a shipping notice and I haven't received them yet.
Did anybody else get a second email?
Did anybody else get a second email?
#66
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
I got a confirmation of order Tues and then a shipping email with tracking number of Wed.
Check your online acct and see if the tracking number has been added to your order details -- if not I'd assume it hasn't shipped. If you ordered some of the more popular items you could be on backorder -- from memory Criterion orders normally are held until the full order in ready.
You could always send Criterion an email and make sure there isn't a CC/address problem, but I've have Flash orders take up to 3 weeks to ship when I was one of the last to order an item right as it was going OOS.
From reading various places I'd guess at least 1/3 or orders are still pending.
Check your online acct and see if the tracking number has been added to your order details -- if not I'd assume it hasn't shipped. If you ordered some of the more popular items you could be on backorder -- from memory Criterion orders normally are held until the full order in ready.
You could always send Criterion an email and make sure there isn't a CC/address problem, but I've have Flash orders take up to 3 weeks to ship when I was one of the last to order an item right as it was going OOS.
From reading various places I'd guess at least 1/3 or orders are still pending.
thanks
#71
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
I got this from Criterion (names have been changed to protect the innocent)
I guess we hit them harder than they expected.
Hi milo,
Thank you for your order during our recent 50% off flash sale. The in-stock inventory count at our warehouse was off, causing some films to backorder. No worries though, we have ordered more stock and will fill your order as soon as possible over the next week or so, honoring the flash sale price.
We'll send you a shipping notification and tracking number (where applicable) as soon as your order ships. I know waiting longer for your new films isn’t ideal, so as a thank you, I’m putting a $10 credit in your criterion.com account to use on a future order. Please let us know if you need help finding it in your account.
Let me know if you have any questions!
Best,
Thank you for your order during our recent 50% off flash sale. The in-stock inventory count at our warehouse was off, causing some films to backorder. No worries though, we have ordered more stock and will fill your order as soon as possible over the next week or so, honoring the flash sale price.
We'll send you a shipping notification and tracking number (where applicable) as soon as your order ships. I know waiting longer for your new films isn’t ideal, so as a thank you, I’m putting a $10 credit in your criterion.com account to use on a future order. Please let us know if you need help finding it in your account.
Let me know if you have any questions!
Best,
I guess we hit them harder than they expected.
#73
Cool New Member
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
I ordered a dozen blurays and they came quickly and without incident. Additionally, they posted the points to my account before even shipping out the films so that they could be used during the same sale. I have found them to be very efficient and responsive.
#75
DVD Talk Legend
Re: Criterion Flash Sale 50% Off SRP for next 24 hrs
Do you have to email Criterion to complain to get the $10 apology coupon?
My order still sits in limbo and I have not received the apology email yet.
My order still sits in limbo and I have not received the apology email yet.