Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
#726
Member
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Given how long and how much prodding on my part it took to get a reponse, I had no expectation of getting anything soon. Hence my dilemma but I appreciate your point.
#727
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
#728
DVD Talk Legend
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
I just got an email from him stating that I'd receive a money order (?) for the one title that Paypal refused to refund my money for. Pretty quick turnaround - only 9 weeks between my refund request and his reply!
#729
DVD Talk Legend
Join Date: Sep 1999
Location: Somewhere Hot Scoville Units: 9,999,999 Zodiac Sign: Capricorn
Posts: 12,259
Received 811 Likes
on
316 Posts
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
I've received two emails in the past week. The first one said he'd gladly issue the Paypal refund I've been requesting (via money order) and asked if my address on file was correct. The second said if I still wanted my order sent it'd go out this Monday, which is the first time a specific date was given. Either way, it requires a reply back and that'll take another month minimum for him to get to it. And he knows damn well what I want from the various tweets and Facebook PMs I've sent umpteen times. More backpedaling as usual.
#730
DVD Talk Special Edition
Join Date: Sep 1999
Location: Charleston, SC
Posts: 1,620
Likes: 0
Received 0 Likes
on
0 Posts
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
I got this at least three weeks ago. Since then, nothing. No reply to my response, no BDs. I am about to do a charge back. (Citibank allows it indefinitely, apparently.)
Well after numerous email attempts to contact Demetrios and/or HorrorMovieEmpire.com, I found this today in of all places the SPAM folder of my email:
"We apologize for the delay in both getting back to you and shipping. Here's what we are now doing since its been so long for everybody; if you prefer a refund we will issue you a refund, if you still don't mind waiting/want your stuff we will get it out as soon as we can but we are still behind and can't promise a specific time frame but it will be soon, but we also will give you a gift certificate for the shop for the entire order/remainder of your order as well. Please just let us know which you'd prefer.
Thank you!!!"
Part of me wants to go ahead and wait it out since I had already counted the money as being gone anyway but the other part of me is saying get the refund and be done with it. Time to ponder somemore.
"We apologize for the delay in both getting back to you and shipping. Here's what we are now doing since its been so long for everybody; if you prefer a refund we will issue you a refund, if you still don't mind waiting/want your stuff we will get it out as soon as we can but we are still behind and can't promise a specific time frame but it will be soon, but we also will give you a gift certificate for the shop for the entire order/remainder of your order as well. Please just let us know which you'd prefer.
Thank you!!!"
Part of me wants to go ahead and wait it out since I had already counted the money as being gone anyway but the other part of me is saying get the refund and be done with it. Time to ponder somemore.
#731
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
#732
Member
Join Date: Sep 2008
Location: GA
Posts: 193
Likes: 0
Received 0 Likes
on
0 Posts
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Just got a money order in the mail from HME for one of the DVDs that I couldn't get a refund for via paypal. It took 5 emails over the course of 2 months.
#733
DVD Talk Legend
Join Date: Sep 1999
Location: Somewhere Hot Scoville Units: 9,999,999 Zodiac Sign: Capricorn
Posts: 12,259
Received 811 Likes
on
316 Posts
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Didn't see this coming - the original Facebook page is back online and surprisingly a few of the negative comments from February are still there:
https://www.facebook.com/pages/Horro...m/240743788449
I give it 3 days before it's gone for good.
https://www.facebook.com/pages/Horro...m/240743788449
I give it 3 days before it's gone for good.
#734
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Only because he's promoting some movie on VHS. Is this something new that companies are getting into again? At least do it to films that haven't been out on DVD for years and if you do, charge less than the DVD at least.
#735
DVD Talk Limited Edition
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Yea, it's becoming a semi-popular little niche thing. Most of them are numbered or at least limited to a certain press run and they aren't cheap most of the time, costing just as much or more than the dvd.
#736
DVD Talk Legend
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
It seems hard to believe this guy has acquired any new customers over the last few months - doesn't anyone take two seconds to Google 'Horror Movie Empire' before handing over their cash to a man who works out of his parents house and charges before anything ships?
#737
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
I find the Nail Gun Massacre release to be somewhat amusing. The first DVD was limited to 250 but the VHS is 1,000. I was one of the fools that bought the limited edition DVD, which was fullscreen, followed by the director putting out the widescreen a few months later.
#738
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
Looks like he might have received a Paypal perma-ban based on his twitter comments.
#739
DVD Talk Hero
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
I find the Nail Gun Massacre release to be somewhat amusing. The first DVD was limited to 250 but the VHS is 1,000. I was one of the fools that bought the limited edition DVD, which was fullscreen, followed by the director putting out the widescreen a few months later.
#740
DVD Talk Legend
Join Date: Sep 1999
Location: Somewhere Hot Scoville Units: 9,999,999 Zodiac Sign: Capricorn
Posts: 12,259
Received 811 Likes
on
316 Posts
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
So it appears we now have two bearded fat men that owe us money:
Couch Cutter
Hello there, my name is David Anthony, the new co-owner here at HorrorMovieEmpire.com. Some of you may know me as the purveyor of CouchCutter.com. Those of you with actual lives, probably do not.
I wanted to address what was going on with the whole Blue-Underground fiasco…
In the most basic of terms, the original owner (and still co-owner), Demetrios was on his own and wasn’t prepared for a mass flood of orders that this sale incurred. He wasn’t prepared, because he never expected it. Though the store did okay, it just hadn’t hit overly impressive numbers up to this point. The response was insane. And we love you all for that.
But the lack of infrastructure and preparation made a huge mess. And Demetrios has since emptied his bank account and nearly lost his business trying to make it right.
It’s bitter sweet that this is what opened the door for me to become a partner at Horror Movie Empire. I sat down with Demetrios, strategizing how to A) clean up the problem that was already made, and B) ensure that it never happens again.
Let me share with you the situation that we are in: There is not currently enough money in our bank accounts to reimburse those of you that haven’t been compensated yet. Nobody went out and bought porsches with this money. Much of it was spent in panic, trying to get the manpower to help sort this mess out. But in the throes of trying to contain a mess that had already gone nuclear, it became clear that the infrastructure, the spine wasn’t there to support this ordeal to begin with. Information was scattered and lost, pornographic amounts of money was spent, animals were sacrificed… It was bad.
Seriously, though… What happened was inexcusable. The whole problem going on now is deplorable. But what I can guarantee you, is that everyone will be recompensated and *none* of this was done out of any malice on Demetrios’ part. He’s a good, genre-loving dude that got caught off guard, and unfortunately there were consequences that affected many of you.
This is what we are going to do about it: The store has been shut down since late March. We have re-opened and I will be temporarily taking over so Demetrios can take care of you folks that still need taking care of. From this day forward, we will not pocket *a dime* from Horror Movie Empire sales until everyone is reimbursed for their order. There’s nothing we can give you that will make up for the negative experience you’ve had here, but we will do everything humanly possible to restore your losses.
As you look around the site, I think you will notice a lot of changes. Well
, those aren’t just cosmetic. The Horror Movie Empire of old is dead and a new era begins. We have new shipping procedures and infrastructures, strategies to bring you even more great deals, and even more products!
While Demetrios spends 90% of his time straightening out with the remaining few of you that have not been compensated for your order, I will be handling many of your inquiries.
Thank you for your patience and your patronage.
http://horrormovieempire.com/under-new-management
Couch Cutter
Hello there, my name is David Anthony, the new co-owner here at HorrorMovieEmpire.com. Some of you may know me as the purveyor of CouchCutter.com. Those of you with actual lives, probably do not.
I wanted to address what was going on with the whole Blue-Underground fiasco…
In the most basic of terms, the original owner (and still co-owner), Demetrios was on his own and wasn’t prepared for a mass flood of orders that this sale incurred. He wasn’t prepared, because he never expected it. Though the store did okay, it just hadn’t hit overly impressive numbers up to this point. The response was insane. And we love you all for that.
But the lack of infrastructure and preparation made a huge mess. And Demetrios has since emptied his bank account and nearly lost his business trying to make it right.
It’s bitter sweet that this is what opened the door for me to become a partner at Horror Movie Empire. I sat down with Demetrios, strategizing how to A) clean up the problem that was already made, and B) ensure that it never happens again.
Let me share with you the situation that we are in: There is not currently enough money in our bank accounts to reimburse those of you that haven’t been compensated yet. Nobody went out and bought porsches with this money. Much of it was spent in panic, trying to get the manpower to help sort this mess out. But in the throes of trying to contain a mess that had already gone nuclear, it became clear that the infrastructure, the spine wasn’t there to support this ordeal to begin with. Information was scattered and lost, pornographic amounts of money was spent, animals were sacrificed… It was bad.
Seriously, though… What happened was inexcusable. The whole problem going on now is deplorable. But what I can guarantee you, is that everyone will be recompensated and *none* of this was done out of any malice on Demetrios’ part. He’s a good, genre-loving dude that got caught off guard, and unfortunately there were consequences that affected many of you.
This is what we are going to do about it: The store has been shut down since late March. We have re-opened and I will be temporarily taking over so Demetrios can take care of you folks that still need taking care of. From this day forward, we will not pocket *a dime* from Horror Movie Empire sales until everyone is reimbursed for their order. There’s nothing we can give you that will make up for the negative experience you’ve had here, but we will do everything humanly possible to restore your losses.
As you look around the site, I think you will notice a lot of changes. Well
, those aren’t just cosmetic. The Horror Movie Empire of old is dead and a new era begins. We have new shipping procedures and infrastructures, strategies to bring you even more great deals, and even more products!
While Demetrios spends 90% of his time straightening out with the remaining few of you that have not been compensated for your order, I will be handling many of your inquiries.
Thank you for your patience and your patronage.
http://horrormovieempire.com/under-new-management
Last edited by Chad; 05-23-12 at 03:44 PM.
#741
Member
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
"From this day forward, we will not pocket *a dime* from Horror Movie Empire sales until everyone is reimbursed for their order."
I guess that I won't be getting my DVDs and gift certificate for the shop for my entire order that Demetrios promised.
I guess that I won't be getting my DVDs and gift certificate for the shop for my entire order that Demetrios promised.
#744
DVD Talk Legend
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
There is not currently enough money in our bank accounts to reimburse those of you that haven’t been compensated yet.
#745
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
#746
DVD Talk Hall of Fame
re: Horror Movie Empire shenanigans (was: Blue Underground BDs $10 each)
#748
DVD Talk Legend
#749
DVD Talk Hall of Fame
#750
DVD Talk Legend