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Old 04-17-12 | 11:27 PM
  #151  
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Re: WB insider rewards

I did not get my points back yet in either of my 2 accounts. Still 500 in each. I contacted them on one account, and did not on the other. I think one account had about 800, so I wasn't going to bitch about losing 300, since I did get away with redeeming Casablanca for a HP Ultimate set.
Old 04-23-12 | 05:28 PM
  #152  
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Re: WB insider rewards

Yikes, I missed out on all the ripping off WB and the fallout over it and reading this scared me about losing my legit rewards I had built up but never yet used!

Luckily, I just checked and I still have the 3449 hard-earned points there. I just can't apparently use them at the moment, due to the "Technical Difficulties" the greedy scammers have brought about.
Old 04-24-12 | 02:12 PM
  #153  
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Re: WB insider rewards

I got knocked down to 500, shot off an email asking where my points went, then my balance went back up to 1850.
Old 04-24-12 | 03:57 PM
  #154  
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Re: WB insider rewards

Originally Posted by KillerCannibal
I got knocked down to 500, shot off an email asking where my points went, then my balance went back up to 1850.
How long did it take? I can't check my account at work. I haven't checked in a few days...
Old 04-24-12 | 05:52 PM
  #155  
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Re: WB insider rewards

Originally Posted by kenbenobi
How long did it take? I can't check my account at work. I haven't checked in a few days...
I want to say it was about 2, maybe 3 days. I sent an email through the Insider site, got no reply, but checked a day or two later and there they were.
Old 04-24-12 | 08:36 PM
  #156  
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Re: WB insider rewards

Originally Posted by KillerCannibal
I want to say it was about 2, maybe 3 days. I sent an email through the Insider site, got no reply, but checked a day or two later and there they were.
Well, I got home and checked. On the account where I contacted them, I now have 1231 points. I positively had 1600 before (since they had to credit me 1500 for a failed redemption) but I had clicked the survey link a few times (not crazy like some people). 8 survey clicks sounds about right. I was just trying to get to 1500 so I could redeem for Casablanca, and accidentally clicked two extra. So it appears they actually audited my account, and gave me back my legit points only. I have no problem with that...

On my wife's account, it still shows 500 points, since I did not contact them. I guess I will now, since the situation on that account was about the same...
Old 04-30-12 | 08:16 AM
  #157  
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Re: WB insider rewards

Here is the response I just got from WB:
Thank you for your recent inquiry. Our records indicate that your point balance included points generated via a system error with an expired survey promotion. We have adjusted your point balance to allow up to 500 points from this error, which brings your current balance from valid promotions to 500.

The sucky part is I entered a bunch of codes AFTER the whole survey fiasco. I truly think they took more points away than clicks I made, but because they dont have a points history anywhere, I can't look... I definitely didnt abuse it like some people. Oh well...
Old 05-27-12 | 09:51 PM
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Re: WB insider rewards

Anyone know what on this green earth is going on with the Insider Rewards website? It's been at least TWO months since I started seeing that "Due to technical difficulties you may not be able to redeem points" message on the site. And if you go to browse the rewards catalog, it's still just blank. What the heck, are they just dedicating no resources to address this?
Old 05-27-12 | 10:18 PM
  #159  
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Re: WB insider rewards

Originally Posted by ndaher
Anyone know what on this green earth is going on with the Insider Rewards website? It's been at least TWO months since I started seeing that "Due to technical difficulties you may not be able to redeem points" message on the site. And if you go to browse the rewards catalog, it's still just blank. What the heck, are they just dedicating no resources to address this?
I tweeted them on 28 April. They replied on the 30th:



Two weeks later, I tried again:



That's the extent of my interactions with 'em.
Old 05-28-12 | 12:05 AM
  #160  
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Re: WB insider rewards

Insider Rewards is a joke. I'd advise everyone to just avoid the website.
Old 05-28-12 | 12:04 PM
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Re: WB insider rewards

Thanks for the info MinLShaw! Guess I just have to let my points sit there indefinitely. WB doesn't seem to be in a hurry.

Originally Posted by DVD Polizei
Insider Rewards is a joke. I'd advise everyone to just avoid the website.
Eh, it doesn't cost anything, and if you have a lot of WB titles just gathering dust on your shelf, why not join?
Old 05-28-12 | 10:48 PM
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Re: WB insider rewards

Originally Posted by ndaher
Thanks for the info MinLShaw! Guess I just have to let my points sit there indefinitely. WB doesn't seem to be in a hurry.



Eh, it doesn't cost anything, and if you have a lot of WB titles just gathering dust on your shelf, why not join?
I agree. Plus, they have pretty good customer service for a free program. They had the wrong picture on a DVD I got with my points (so I got the wrong item). They refunded my points no questions asked and let me keep the incorrect item and fixed their listing right away.
Old 07-20-12 | 12:58 PM
  #163  
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Re: WB insider rewards

Just got this email:

Dear Valued Member,

WB Insider Rewards is concluding as a rewards program beginning July 29, 2012 and will be partnering with the WB Shop to fulfill all remaining rewards.

We recognize that our rewards catalog has not been available to you for some time. After August 1, 2012, members with enough points to qualify for a reward will be provided with instructions to redeem their rewards at WBshop.com. Rewards will include a selection of great Warner Bros. Blu-ray™ and DVD titles. The more points in your account, the more rewards you will be eligible for!

Don't miss out! Log in and add points from your Warner Bros. Blu-ray and DVD purchases by midnight PST, July 29, 2012. Just enter the codes from the inserts included in your Blu-rays and DVDs. To see a list of qualifying titles, please click here. You can also send us your movie tickets for qualifying Warner Bros. movies by July 29th, 2012. Click here for details*.

Insider Rewards members are an incredible community of enthusiastic and active fans. We appreciate your participation in the program and we are dedicated to continuing to provide you with special offers and exclusives from Warner Bros. Be on the lookout for more information about your rewards in the coming weeks.

Best,
The WB Insider Rewards Team
Old 07-20-12 | 01:09 PM
  #164  
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Re: WB insider rewards

Problem is they don't say how many points it will take to qualify for a reward--have just over 1500 points now.

Have a bunch of unopened WB titles, but I usually like to wait until I am going to watch the movie before I open it--in case there's a re-release, etc. before I get around to watching and then I can more easily sell off the old version.
Old 07-20-12 | 01:25 PM
  #165  
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Re: WB insider rewards

I've got 3550, but haven't been able to use them of course. I assume anyone going to see The Dark Knight Rises can send in a photo of their ticket stubs for points too, but I can't seem to find any list of WB movies whose stubs are deemed eligible on their site.
Old 07-20-12 | 01:44 PM
  #166  
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Re: WB insider rewards

http://insiderrewards.warnerbros.com.../movie-tickets

but the list seems quite old... and no Batman is not on there..
Old 07-20-12 | 01:46 PM
  #167  
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Re: WB insider rewards

and here is the list of eligible titles.. not updated since Jan 6, 2011...

http://insiderrewards.warnerbros.com...title_list.pdf
Old 07-20-12 | 02:02 PM
  #168  
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Re: WB insider rewards

That sucks. I definitely have points to add. Guess I better get crackin!
Old 07-20-12 | 02:34 PM
  #169  
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Re: WB insider rewards

They can donate my points to World Hunger.
Old 07-20-12 | 03:31 PM
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Re: WB insider rewards

Originally Posted by b2net
and here is the list of eligible titles.. not updated since Jan 6, 2011...

http://insiderrewards.warnerbros.com...title_list.pdf
If you look at the Eligible Titles section is says it was last updated on November 8th of 2011.
Old 07-20-12 | 11:35 PM
  #171  
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Re: WB insider rewards

Too funny... the top says Jan6, but the titles say Nov8... lol
Old 07-21-12 | 12:31 AM
  #172  
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Re: WB insider rewards

Miraculously, the WB23 code quoted over a year ago still gives 200 points if you haven't used it.
Old 07-21-12 | 01:25 AM
  #173  
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Re: WB insider rewards

Originally Posted by hellmutt
Miraculously, the WB23 code quoted over a year ago still gives 200 points if you haven't used it.
Thanks for the code. Worked for me. I now have 3950 points with nothing to spend it on at the moment.

So how are they going to do this? Are they going to e-mail you and let you know how to use the points on a WBShop.com item? The reason I'm asking is because my WB Rewards had a different e-mail address than my actual WBShop.com account, so I'm curious how the transfer will work.
Old 07-21-12 | 08:37 AM
  #174  
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Re: WB insider rewards

Someone please help me understand the message from WB. First, I never got around to signing up with WB Insider Rewards and missed all of the great deals. However, I have lots of WB movies some of which may have valid codes. Do the points expire when the digital copy code expires?

Are they saying that up through July 29th they are accepting codes and if you get a certain number of points you can redeem them at WBShop.com, but if you don't have enough points (whatever "enough" is) you just lose them? And after July 29th the program is over and there are no more points?

Could someone give me an idea of how much the average digital copy code is worth so I can see if you should bother signing up at the last minute or not?
Old 07-21-12 | 08:58 AM
  #175  
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Re: WB insider rewards

Originally Posted by Manzana
Someone please help me understand the message from WB. First, I never got around to signing up with WB Insider Rewards and missed all of the great deals. However, I have lots of WB movies some of which may have valid codes. Do the points expire when the digital copy code expires?

Are they saying that up through July 29th they are accepting codes and if you get a certain number of points you can redeem them at WBShop.com, but if you don't have enough points (whatever "enough" is) you just lose them?

And after July 29th the program is over and there are no more points?

Could someone give me an idea of how much the average digital copy code is worth so I can see if you should bother signing up at the last minute or not?
1st bold = no
2nd = yes
3rd = yes, kinda. I'm taking it as after 7/29 you can no longer enter codes for points.
4th = Can't remember for sure, but I think they usually run around 150 points each(someone feel free to correct this if I am wrong).


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