Originally Posted by AmityBoatTours

Just trying to help, so you could have something else to go in there with and show them. Since you didnt seem have luck any other way.
I dont know what to tell ya, the times they gave me a headache about it, i called up and they said yes and then called the store. i havent had any issues price matching and using a coupon lately cause the store management hasnt changed in a while, and neither has anyone else who ive seen come in with coupons and a price match. really not sure why your bestbuy store doesnt understand the concept that they get reimbursed the amount of the coupon, the fact that they ring it up like cash should be a big clue to them about that.

And this isnt even one of the disney 10 dollar off coupons, its a mesely little 5 dollar coupon.

I have a feeling that your store is just applying the same reasoning for not allowing a price match as if you were trying to use a reward zone coupon or certificate and a price match. Which with those it makes since they dont allow both. And for whatever reason you werent able to get help via 1-800 (which is very strange considering 1-800 bestbuy is usually very helpful)