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Old 08-15-16, 04:20 PM   #1426
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Re: Anyones Netflix service starting to suck?

Anyone still getting discs in the mail? It looks like they closed my local distribution center in Nashville. My return envelopes used to have a Nashville address on them, but now they have a Duluth, GA address. I have also noticed it taking a day longer for the discs to get to me after they ship. I used to get discs the day after they send the disc has been shipped email. Now it takes at least two days. I'm sure it has to do with them coming from Georgia as opposed to Nashville....
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Old 08-15-16, 04:53 PM   #1427
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Re: Anyones Netflix service starting to suck?

I still get them by mail in Houston, TX. It still takes one day for me after they ship. But sometimes, it takes them two days or more to receive my disc. When before, they used to receive it the day after I mailed it back. I don't think it's the post office's fault. I think it's just Netflix employees not getting to it. I'm sure they're not fully staffed like before. And most of my envelopes now show Austin, TX when before it was Houston, Tx but I haven't really been paying attention to the return address all the time
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Old 08-15-16, 05:40 PM   #1428
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Re: Anyones Netflix service starting to suck?

They are now shipping me new discs before they receive the ones that I mailed to them. I think the Post Office is scanning the barcodes on the envelopes to let them know when I mail something back.

The email usually says:

"Why did we send more discs than we received?

We are continually making improvements to deliver your entertainment to you as quickly as possible. We've heard from the Post Office that you've sent us something, so we're returning the favor."

They also sent me an extra free disc last week. The email said:

"Good news! 13 Hours: The Secret Soldiers of Benghazi is on its way to you. Because it may take longer to arrive, we sent you the next available DVD in your queue.
Your Queue now shows this free extra DVD rental. Enjoy!"
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Old 08-15-16, 05:48 PM   #1429
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Re: Anyones Netflix service starting to suck?

I'm still getting them in the mail, and it does seem like they're taking an extra day to turn around. They also appear to have stopped Saturday hours for my local center (Tacoma).
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Old 08-15-16, 05:51 PM   #1430
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Re: Anyones Netflix service starting to suck?

I believe they stopped working on Saturdays nationwide a while back.
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Old 08-15-16, 05:52 PM   #1431
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Re: Anyones Netflix service starting to suck?

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They are now shipping me new discs before they receive the ones that I mailed to them. I think the Post Office is scanning the barcodes on the envelopes to let them know when I mail something back.
They used to do that to me. But it's been months since they last did that to me. Maybe it's just my post office that sucks.
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Old 08-16-16, 01:28 PM   #1432
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Re: Anyones Netflix service starting to suck?

I resigned up for discs simply to rent The Adventures of Buckaroo Banzai again, and Netflix told me it hadn't even been released yet. Canceled 10 minutes after signing up. I'll stick with streaming for now.
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Old 08-16-16, 07:58 PM   #1433
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Re: Anyones Netflix service starting to suck?

Yeah, I'm a little peeved that they say 2 days shipping now. I really liked next day delivery. Oh well. I'm still a sucker...
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Old 11-20-16, 05:37 PM   #1434
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Re: Anyones Netflix service starting to suck?

Looking at my DVD/Blu-ray queue and two major titles that are due to rent on Tuesday are only available on DVD. "Lights Out" and "Hell and High Water". They both show as DVD available on Tuesday but blu-ray as unknown. Are they slowly gonna start giving up on blu-ray?
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Old 11-21-16, 09:27 AM   #1435
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Re: Anyones Netflix service starting to suck?

It seems they don't focus on getting the BDs for a lot of movies. And as so many movies on BD are coming to smaller distributors at higher prices (Shout/Scream Factory, Twilight Time, Vinegar Syndrome, Code Red, Severin, etc.), Netflix aren't even buying any of those which really sucks.

I am down to the one disc at a time plan and have seriously considered dropping it. But then there are so many movies that aren't on streaming and can only be found on DVD, I still keep it for those.

I just wish they would put a little more effort into their disc quantity and quality program these days. I consistently get both DVDs and BDs that are cracked on the edges causes them to not play or even load. Mainly BDs which is strange. There are some I have sent back numerous times. Add in their mailing delays now and you are lucky if you get one disc a week. I call and complain and they will usually send me a couple extra. But it sucks to have to do that constantly.

They just don't care about their disc plan (DVD or BD) anymore and want it to go away. I wonder how many disc subscribers they still have and if it still makes them any money?
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Old 11-30-16, 09:35 PM   #1436
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Re: Anyones Netflix service starting to suck?

"Hell or High Water" should be available to rent on Blu-ray tomorrow.
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Old 11-30-16, 10:47 PM   #1437
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Re: Anyones Netflix service starting to suck?

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They just don't care about their disc plan (DVD or BD) anymore and want it to go away. I wonder how many disc subscribers they still have and if it still makes them any money?
I still subscribe and am on the 3 at a time plan. I very rarely get more than 1 cycle of discs each week. The extra days tacked on to the process definitely doesn't help the matter.
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Old 01-25-17, 10:19 AM   #1438
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Re: Anyones Netflix service starting to suck?

Has anyone noticed their dvd shipping starting to get really slow? I have the 2 at a time unlimited plan. When I mail a disc out on Friday, I always get a new disc shipped out on Monday, but I have mailed discs out on Monday and it's taking until Wednesday or Thursday or later before they ship me a new disc.
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Old 01-25-17, 01:14 PM   #1439
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Re: Anyones Netflix service starting to suck?

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Originally Posted by lwhy? View Post
Has anyone noticed their dvd shipping starting to get really slow? I have the 2 at a time unlimited plan. When I mail a disc out on Friday, I always get a new disc shipped out on Monday, but I have mailed discs out on Monday and it's taking until Wednesday or Thursday or later before they ship me a new disc.
I periodically "drop in" and add the DVD plan to my streaming plan for a month or two at a time. For a couple of years, I'd send back my disc on Monday, receipt acknowledged and a new disc sent on Tuesday, and it'd be at my house on Wednesday. I could get two discs a week that way (except when there was a holiday. I re-upped for December and January. I mail the disc back on Monday, the disc is acknowledged as coming back on Tuesday and a new disc sent (though the disc is actually received later in the week). Now it always takes at least two days to get to me, which makes a clear dent in how many discs I can get in a month. The turnover is the same, but there's either a new shipping point or there just flat-out staggering their shipments to reduce my usage ( I forget the term). I do think they may have closed a few of their local offices, since mine go to Kansas City instead of St. Louis.
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Old 01-25-17, 03:08 PM   #1440
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Re: Anyones Netflix service starting to suck?

They closed their Nashville office recently, so my discs come from Duluth, GA. I have noticed the last two weeks that they haven't acknowledged when I mail a disc on Monday. With the two at a time plan, I watch about 8 movies a month. I don't think that is excessive enough for them to throttle me...
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Old 01-25-17, 03:32 PM   #1441
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Re: Anyones Netflix service starting to suck?

Mine have often shifted to taking two days to get to me as well, though they're generally received the day after I mail them. It's annoying to expect something to watch over the weekend and have it arrive Monday, especially because my kid often can't watch on weekdays.
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Old 01-26-17, 07:46 AM   #1442
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Re: Anyones Netflix service starting to suck?

Yes, it appears they are doing it to everyone, myself included, and I believe it's called "throttling". I hate this practice and I believe it's simply a way to maximize their dwindling profits.
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Old 01-26-17, 09:24 AM   #1443
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Re: Anyones Netflix service starting to suck?

They are finally shipping me a new disc today after I mailed one back early Monday morning. That's three days just to ship a new disc out.... I usually watch movies Thursday thru Sunday. I work long days Monday thru Wednesday. So if I can't get two new movies to watch on Thursday thru Sunday, then the service isn't going to be worth it for me anymore....
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Old 01-26-17, 04:51 PM   #1444
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Re: Anyones Netflix service starting to suck?

Guess what? They received my disc at the processing center today and they didn't ship me a new disc.... That's terrible....
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