Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

My First DDD Order

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

My First DDD Order

Old 09-04-03, 05:14 PM
  #1  
Senior Member
Thread Starter
 
Join Date: Aug 2003
Location: Palm Harbor, FL
Posts: 306
Likes: 0
Received 0 Likes on 0 Posts
My First DDD Order

On Sunday (August 31) I ordered the "Saved By The Bell" and "High School Reunion" sets.
I immediately received an e-mail stating that I would be receiving my confirmation number shortly. It is now September 4th and I still haven't received one.
I have checked the order status of my account and it states that it is open. Also, my credit card doesn't appear to have been charged.
Is this normal? Any time frame on when I can expect my DVD's?
Old 09-04-03, 05:43 PM
  #2  
DVD Talk Limited Edition
 
Join Date: May 2000
Location: Near GFL, NY
Posts: 5,972
Likes: 0
Received 1 Like on 1 Post
I placed an order for an in-stock item on 8/29 and never received an e-mail with the order confirmation number. I just checked the order status, and it says it was shipped on 9/2. Checking the items you ordered, HSR is in stock, but SBTB is listed as being out-of-stock, so once they get it in stock they should ship it. Don't worry just because you haven't received the e-mail with the confirmation number. They don't always send it, from my experiences with them.
Old 09-04-03, 05:55 PM
  #3  
Senior Member
Thread Starter
 
Join Date: Aug 2003
Location: Palm Harbor, FL
Posts: 306
Likes: 0
Received 0 Likes on 0 Posts
Thanks Scott, now I have a question for you.
How is your DVD Profiler list alphabetical? Is that a feature of the pay version only?
Old 09-04-03, 06:18 PM
  #4  
DVD Talk Limited Edition
 
Join Date: May 2000
Location: Near GFL, NY
Posts: 5,972
Likes: 0
Received 1 Like on 1 Post
Not a pay feature - I have the free version. Here's how you do it:
-Go to www.dvdprofiler.com.
-Click "My Profiler", then "my collection".
-Log in with your user name/password.
-Click "Change Options".
-Under "Look & Feel", set "Default Collection Sort" to "Alpha by Title."
-Click "Submit".
Old 09-05-03, 12:31 PM
  #5  
Senior Member
Thread Starter
 
Join Date: Aug 2003
Location: Palm Harbor, FL
Posts: 306
Likes: 0
Received 0 Likes on 0 Posts
Thanks! I kept playing with the actual program, but never thought to go to the web site.
Old 09-13-03, 02:43 PM
  #6  
Senior Member
 
Join Date: Dec 1999
Posts: 712
Likes: 0
Received 0 Likes on 0 Posts
To Dango727, I have generally been pleased with DDD having purchased from them for two years now.

Of course, therre will be problems from time to time as with any vendor (see below).

I, too, had problems with DDD not receiving their confirmation emails around the same time you did. I called them and they apologized since they were having problems with their email system (which has now been corrected).

What makes DDD stand out is that they have a Customer Service phone line that is actually staffed by REAL people, so if you do have a problem there is a way to contact them and work it out.
Old 09-13-03, 03:00 PM
  #7  
Senior Member
Thread Starter
 
Join Date: Aug 2003
Location: Palm Harbor, FL
Posts: 306
Likes: 0
Received 0 Likes on 0 Posts
I got my order 8 days from date of purchase, so I was happy.
I was only skeptical because of not receiving the confirmation, but the DVD's arrived and I am pleased.
I will order from them again.
Old 09-13-03, 03:55 PM
  #8  
Senior Member
 
Join Date: Sep 2002
Posts: 916
Likes: 0
Received 0 Likes on 0 Posts
ordered on 9/1, still no dvds as of today.
Old 09-14-03, 07:16 AM
  #9  
Senior Member
 
Join Date: Jan 2003
Location: San Francisco, CA
Posts: 480
Likes: 0
Received 0 Likes on 0 Posts
My last order with them took 11 days to get here. DDD is cheap for the patient.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.