Go Back  DVD Talk Forum > Entertainment Discussions > Video Game Talk
Reload this Page >

Steam Support: how freaking long does it take to respond??

Community
Search
Video Game Talk The Place to talk about and trade Video & PC Games

Steam Support: how freaking long does it take to respond??

Thread Tools
 
Search this Thread
 
Old 07-10-14 | 11:32 AM
  #1  
wlj's Avatar
wlj
Thread Starter
DVD Talk Platinum Edition
 
Joined: Nov 1999
Posts: 3,187
Likes: 0
Received 2 Likes on 2 Posts
From: Tobacco Road
Steam Support: how freaking long does it take to respond??

Anyone had any issues with Steam Support?? I opened a ticket back on July 2nd and still have received no response....anyone else had this issue?
Old 07-10-14 | 12:31 PM
  #2  
fumanstan's Avatar
DVD Talk Godfather
 
Joined: Oct 2002
Posts: 55,349
Received 27 Likes on 15 Posts
From: Irvine, CA
Re: Steam Support: how freaking long does it take to respond??

I've never reached out to Steam Support for anything before
Old 07-10-14 | 12:44 PM
  #3  
DVD Talk Hero
 
Joined: May 2001
Posts: 46,715
Received 1,401 Likes on 1,099 Posts
Re: Steam Support: how freaking long does it take to respond??

I've never needed support from them, sorry Did you check the forum?
Old 07-10-14 | 02:50 PM
  #4  
Rob V's Avatar
DVD Talk Legend
 
Joined: Nov 2002
Posts: 13,213
Received 528 Likes on 412 Posts
From: On the lake
Re: Steam Support: how freaking long does it take to respond??

That's unusually long. A few years back I switched email accounts and they were TOTAL dickheads about getting me back my access. I have all of 10 games on my account and could verify everything but my old password. After about 10 emails, they finally relented and gave me a temp password. I think it took 3 days for the original touchpoint and about an email per day after that until the issue was resolved.
Old 07-15-14 | 09:52 PM
  #5  
DVD Talk Gold Edition
 
Joined: May 2000
Posts: 2,412
Received 57 Likes on 44 Posts
From: Columbus, OH
Re: Steam Support: how freaking long does it take to respond??

Based on my few experiences, that sounds completely normal. Don't expect a true resolution either - that way you'll be pleasantly surprised if one happens.
Old 07-17-14 | 09:41 AM
  #6  
DVD Talk Hero
 
Joined: May 2001
Posts: 42,266
Received 1,479 Likes on 1,152 Posts
Re: Steam Support: how freaking long does it take to respond??

I reminds me of my PayPal issues with them. PayPal has my PR address but lists my country as USA (which is accurate since Puerto Rico is not a country) but Steam insists my country is PR. So when I try to order a game via the program, it won't let me. I have to use this link whenever I want to purchase a game on Steam.
Old 07-17-14 | 10:23 AM
  #7  
DVD Talk Gold Edition
 
Joined: Jan 2003
Posts: 2,861
Likes: 0
Received 0 Likes on 0 Posts
Re: Steam Support: how freaking long does it take to respond??

I've heard there support was bad, but I've never had to actually contact them.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.